JetBlue to Waive Change Fees and Fare Increases to Assist Customers Affected by Winter...

Sat Mar 8, 2008 4:10pm EST
 
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JetBlue to Waive Change Fees and Fare Increases to Assist Customers Affected by
Winter Storm in the Northeast

NEW YORK, March 8, 2008 (PRIME NEWSWIRE) -- JetBlue Airways (Nasdaq:JBLU) is
allowing customers scheduled to travel to, from or through New York City and
Metro airports on Saturday, March 8, the opportunity to rebook for new travel
through Sunday, March 9, without incurring change fees or an increase in fare,
due to inclement weather forecasted to impact the region.

Travelers flying to, from, or through the following cities are eligible for this
winter weather waiver:

 -- New York/JFK
 -- New York/LaGuardia
 -- Newark, N.J.
 -- Newburgh, N.Y.
 -- White Plains, N.Y.
Customers may rebook their travel online at www.jetblue.com.

To check on the status of flights or to check the availability of alternate
flights, customers are encouraged to log on to www.jetblue.com or to call
1-800-JETBLUE (538-2583) for the latest flight information.

All customers booked to travel to/from the Northeast are encouraged to check the
status of their flight online at www.jetblue.com prior to leaving for the
airport. Customers with web-enabled cell phones and PDAs may check the status of
their flight via mobile.jetblue.com.

New York-based JetBlue Airways has created a new airline category based on
value, service and style. Known for its award-winning service and free TV as
much as its low fares, JetBlue is now pleased to offer customers the most
legroom throughout coach (based on average fleet-wide seat pitch for U.S.
airlines). JetBlue introduced complimentary in-flight e-mail and instant
messaging services on aircraft "BetaBlue," a first among U.S. domestic airlines.
JetBlue is also America's first and only airline to offer its own Customer Bill
of Rights, with meaningful and specific compensation for customers
inconvenienced by service disruptions within JetBlue's control. Visit
www.jetblue.com/promise for details. JetBlue serves 53 cities with up to 600
daily flights. New service to Los Angeles International Airport begins in May.
With JetBlue, all seats are assigned, all travel is ticketless, all fares are
one-way, and an overnight stay is never required. For information or
reservations call 1-800-JETBLUE (1-800-538-2583) or visit www.jetblue.com.

The JetBlue logo is available here

This press release contains statements of a forward-looking nature which
represent our management's beliefs and assumptions concerning future events.
Forward-looking statements involve risks, uncertainties and assumptions, and are
based on information currently available to us. Actual results may differ
materially from those expressed in the forward-looking statements due to many
factors, including, without limitation, our extremely competitive industry;
increases in fuel prices, maintenance costs and interest rates; our ability to
implement our growth strategy, including the ability to operate reliably the
EMBRAER 190 aircraft; our significant fixed obligations; our ability to attract
and retain qualified personnel and maintain our culture as we grow; our reliance
on high daily aircraft utilization; our dependence on the New York metropolitan
market and the effect of increased congestion in this market; our reliance on
automated systems and technology; our being subject to potential unionization;
our reliance on a limited number of suppliers; changes in or additional
government regulation; changes in our industry due to other airlines' financial
condition; and external geopolitical events and conditions. Further information
concerning these and other factors is contained in the Company's Securities and
Exchange Commission filings, including but not limited to, the Company's 2007
Annual Report on Form 10-K. We undertake no obligation to update any
forward-looking statements to reflect events or circumstances that may arise
after the date of this release.

-0-
CONTACT: JetBlue Airways
         Corporate Communications:
           (718) 709-3089
           CorpComm@jetblue.com
         For Reservations and Service:
            800-JETBLUE (800-538-2583)
         www.jetblue.com

 

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