By Jim Finkle and Gerry Shih
BOSTON/SAN FRANCISCO, March 11 Twitter Inc
crashed on Tuesday for the second time in nine days
when a software glitch stalled the popular messaging service for
about one hour.
The company apologized to its 250 million users in a status
blog, saying it had encountered "unexpected complications"
during "a planned deploy in one of our core services."
The outage began around 11 a.m. Pacific time and service had
"fully recovered" by 11:47 a.m., the San Francisco-based company
said. The stock rose as much as 3.7 percent before Twitter
confirmed the glitch, but gave up most of the gains to end 0.25
The outage occurred just as Twitter co-founder Biz Stone
took the stage in Austin, Texas, to speak at the South by
Southwest Interactive festival, the annual gathering of tech
enthusiasts that helped propel Twitter to national fame in 2007.
Twitter crashed briefly on March 2 during the Academy
Awards, when the company's infrastructure was overwhelmed by a
flood of tweets and retweets about a "selfie" featuring Oscar
show host Ellen DeGeneres, Bradley Cooper, Jennifer Lawrence and
many other celebrities.
Twitter, which was plagued by frequent outages during its
early years, invested heavily in improving its site reliability
before it went public in November 2013.