* Verizon says some customers had error messages
* Says most customers were able to order its iPhone
* Says working through issues with these customers
NEW YORK, Feb 3 Some Verizon Wireless customers
complained they were unable to buy its iPhone online, but the
phone company said sales were mostly running smoothly on its
first day of Internet orders for the long-awaited phone.
The No. 1 U.S. mobile service started taking online orders
for its Apple Inc (AAPL.O) iPhone at 3 a.m. EST on Thursday, a
week before it is due to hit its store shelves. Verizon
Wireless had said it was preparing for heavy demand.
Spokeswoman Brenda Raney said the company was pleased with
how the online system had performed and that "the majority of
customers have been able to process their orders with no
problems." However, this was not the case for everybody.
"We are aware that some customers have received error
messages and we are working through the issues with the
individuals to ensure they get their order placed," Raney said.
Verizon's launch of online sales ended AT&T Inc's (T.N)
more than three-years' hold on U.S. operator distribution of
the popular device. Some analysts say Verizon Wireless could
sell as many as 13 million iPhones this year.
When AT&T and Apple launched pre-orders of the iPhone 4 in
June last year heavy demand had caused technical problems on
both companies' websites. [ID:nN16150336]
Verizon Wireless is a venture of Verizon Communications
(VZ.N) and Vodafone Group Plc (VOD.L).
(Reporting by Sinead Carew and Jonathan Oatis; editing by