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Alcatel Lucent SA Launches OpenTouch Customer Service Solution

Monday, 18 Mar 2013 08:00pm EDT 

Alcatel Lucent SA announced the launch of its OpenTouch Customer Service Solution. The new solution is designed to help businesses of all sizes manage multi-channel customer interaction including relationships and brand reputation. Its features include unified interaction management, unified routing and unified desktop solutions. 

Company Quote

0.018 +0.62%
11:35am EST