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Capita PLC Selected By O2 To Form 10 Year Partnership

Tuesday, 21 May 2013 02:00am EDT 

Capita PLC announced that it has been selected by communications company Telef√≥nica UK (O2) as their preferred bidder to form a ten year strategic partnership for customer management services. The deal, which builds on Capita's existing long-term partnership with O2, will see Capita run and manage O2's customer service centres and support O2 as it enhances and expands its digital service offering to customers. Final negotiations are now taking place, with the 10 year contract expected to be worth approximately GBP1.2 billion and due to commence on July 01, 2013. 

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