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Capita Plc Signs Contract With Telefonica Uk (O2)

Tuesday, 2 Jul 2013 08:38am EDT 

Capita PLC announced that it has signed a contract with Telefonica UK (O2) to form a 10 year strategic partnership for customer management services expected to be worth approximately GBP1.2 billion. The deal, which builds on Capita's existing long-term partnership with O2, will see Capita run and manage O2's customer service centres and support O2 as it enhances and expands its digital service offering to customers. The contract commenced on July 1, 2013. 

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