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8x8 Inc Receives New Contact Center Patent By U.S. Patent And Trademark Office


Wednesday, 19 Jun 2013 08:15am EDT 

8x8 Inc announced that it has been awarded a new patent related to its contact center technologies. On June 18, 2013, the U.S. Patent and Trademark Office issued United States Patent number 8,468,545 entitled Interaction Management. This patent relates generally to methods and systems for managing networked contact centers and, more specifically, for a networked call center that integrates disparate call center resources 

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1 Jun 2015