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Tata Consultancy Services Ltd Bags INR1,100 Cr Contract From Department Of Posts-Business Today


Wednesday, 29 May 2013 05:41am EDT 

Business Today reported that Tata Consultancy Services (TCS) has bagged a six-year contract from the Department of Posts (DoP) worth over INR1,100 crore (INR11 billion). The end-to-end IT modernisation programme to be implemented by TCS will equip India Post with modern technologies and systems to enable it to provide services to customers in an effective manner. The scope of the project, dubbed India Post 2012, includes developing and supporting mail, finance and accounts, HR, and customer interaction management solutions for all channels including Rural ICT platform. Under the deal, TCS will also manage data migration, infrastructure, Service Level Agreement (SLA), call centre and centralised 24x7 service desk operation for DoP. The end-to-end security solutions, Enterprise Management System (EMS) and over all integration for entire system is the responsibility of core system integrator (CSI).