People: TeleTech Holdings Inc (TTEC.OQ)

TTEC.OQ on NASDAQ Stock Exchange Global Select Market

24.04USD
25 Nov 2014
Price Change (% chg)

$0.01 (+0.04%)
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$24.03
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Volume
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Summary

Name Age Since Current Position

Kenneth Tuchman

54 2001 Chairman of the Board, Chief Executive Officer

James Barlett

70 2001 Executive Vice Chairman of the Board

Regina Paolillo

2013 Chief Financial Officer, Executive Vice President, Chief Administrative Officer

Martin DeGhetto

55 2012 Chief Operations Officer

Charles Gallacher

46 2013 Executive Vice President - Global Markets and Industries

Judi Hand

2011 Executive Vice President, Chief Sales Officer

Brian Shepherd

46 2013 Executive Vice President - Customer Strategy Services and Technology Services

Tracy Bahl

52 2013 Director

Marc Holtzman

54 2014 Director

Gregory Conley

2012 Independent Director

Robert Frerichs

62 2012 Independent Director

Shrikant Mehta

69 2004 Independent Director

Anjan Mukherjee

40 2009 Independent Director

Robert Tarola

63 2008 Independent Director

Karen Breen

VP - Investor Relations, Treasurer

Biographies

Name Description

Kenneth Tuchman

Mr. Kenneth D. Tuchman is Chairman of the Board, Chief Executive Officer of TeleTech Holdings, Inc. He founded the predecessor company in 1982 and has served as the Chairman of the Board since formation in 1994. Mr. Tuchman’s one-year term as a director will expire at the next annual meeting of stockholders. Mr. Tuchman served as President and CEO from inception until October 1999. In March 2001, Mr. Tuchman resumed the position of CEO. As the founder and a pioneer in the business process outsourcing industry, Mr. Tuchman possesses skills and experience that make him an essential member of the Board.

James Barlett

Mr. James E. Barlett is Executive Vice Chairman of the Board of TeleTech Holdings, Inc. since October 2001. He was elected to the Board in February 2000. Mr. Barlett’s one-year term as a director will expire at the next annual meeting of stockholders. Before joining the Company as Vice Chairman, Mr. Barlett served as the President and Chief Executive Officer of Galileo International, Inc. (now part of Travelport Limited), a provider of electronic global distribution services for the travel industry, from 1994 to 2001, and in addition was elected to be Chairman of Galileo in 1997, a position in which he served until leaving in 2001. Prior to joining Galileo, Mr. Barlett served as Executive Vice President of Worldwide Operations and Systems for MasterCard International Corporation, a New York Stock Exchange listed global provider of transaction processing and consulting services, where he was \ a member of the MasterCard International Operations Committee. Other positions previously held by Mr. Barlett were Executive Vice President of Operations for NBD Bancorp (now part of J.P. Morgan), a New York Stock Exchange listed financial services company, and Vice Chairman of Cirrus, Inc. (part of MasterCard and an early developer of global ATM services). Mr. Barlett was also a partner with Touche Ross & Co., currently known as Deloitte & Touche LLP, a registered public accounting firm. Mr. Barlett serves on the Board of Directors of Celanese Corporation, a New York Stock exchange listed producer of specialty and intermediate chemical products, and served on the Board of Directors of Korn Ferry International, a New York Stock Exchange listed provider of executive search and placement services, from 1999 until 2009.

Regina Paolillo

Ms. Regina M. Paolillo, CPA, is Chief Financial Officer, Executive Vice President, Chief Administrative Officer of TeleTech Holdings, Inc. Ms. Paolillo joined TeleTech in 2011. Between 2009 and 2011, Ms. Paolillo was an executive vice president for enterprise services and chief financial officer at Trizetto Group, Inc., a privately held business and professional services company serving the healthcare industry. Between 2007 and 2008, Ms. Paolillo served as a senior vice president, operations group for General Atlantic, a leading global growth equity firm with U.S. $17 billion in capital. Between 2005 and 2007, Ms. Paolillo served as an executive vice president for revenue cycle and mortgage services at Creditek, a Genpact subsidiary, (NYSE:G) a global business process and technology management company. Prior to the company’s acquisition by Genpact, between 2003 and 2005 and 2002 and 2003, Ms. Paolillo was Creditek’s chief executive officer and chief financial officer respectively. Prior to Creditek, Ms. Paolillo served as the chief financial officer and executive vice president for corporate services at Gartner, Inc., (NYSE:IT) an information technology research and advisory company. Ms. Paolillo holds a B.S. in Accounting degree from New Haven University.

Martin DeGhetto

Mr. Martin F. DeGhetto is Chief Operations Officer of TeleTech Holdings, Inc., effective from September 3, 2012. He joined the company as an Executive Vice President of Operations in March 2010, assumed the responsibilities the Company’s information technology operations in February 2012 and was appointed to the position of Chief Operations Officer in September 2012. From 2008 to 2010, Mr. DeGhetto served as executive vice president for the Commercial Division at Connextions, Inc., a privately-held technology and business services provider to the health care industry, where he was responsible for client satisfaction, profitability, and growth for their commercial clients. From 1999 to 2008, Mr. DeGhetto was employed at Convergys Corporation, a customer management company listed on the New York Stock Exchange. While at Convergys, Mr. DeGhetto held the positions of senior vice president, North American/European Operations from 2003 to 2008, where he was primarily responsible for the company’s United States, Canada and Europe operations, and vice president, technical support services from 1999 to 2003. From 1996 to 1999, Mr. DeGhetto was vice president, International Customer Service with American Express Company, a global services company listed on the New York Stock Exchange, where he was responsible for improving productivity, quality and costs for all international contact centers. Prior to joining American Express, Mr. DeGhetto was employed by AT&T/American Transtech from 1977 to 1996 where he held several operational and information technology leadership positions, including the Employee Benefit Services business unit.

Charles Gallacher

Mr. Charles Keith Gallacher is an Executive Vice President - Global Markets and Industries of TeleTech Holdings, Inc., since Jun. 3, 2013. He joined TeleTech in 2013. Between 2007 and 2013, Mr. Gallacher was a partner and managing Director for Accenture plc, where he led the North American technology specialized sales teams. Between 2003 and 2006, Mr. Gallacher worked for Cognizant as vice president for North American sales and business development. Between 1997 and 2003, Mr. Gallacher was a partner and managing director for CSC Consulting (Computer Sciences Corp). Mr. Gallacher started his career in technology at EDS (now HP). He holds a B.B.A. in Business from the University of Texas at Arlington.

Judi Hand

Ms. Judi Hand is an Executive Vice President, Chief Sales Officer of TeleTech Holdings, Inc., effective July 22, 2011. Ms. Hand joined the Company in April 2007 as President and General Manager of Direct Alliance Corporation, a wholly owned subsidiary of TeleTech. On July 22, 2011, she assumed additional responsibility as Chief Sales Officer. From 2004 until 2007, Ms. Hand served as Senior Vice President of Enterprise Sales with AT&T and Vice President of AT&T Business Services for small and mid-sized markets from 2003 until 2004. Previously, she served as Senior Vice President of Sales and Customer Care at Qwest for small business and consumer markets from 1999 until 2002, Chief Marketing Officer for U. S. WEST-Dex from 1998 until 1999 and Vice President of Solutions Marketing and Director of Market Strategy Development for U. S. WEST from 1995 until 1997.

Brian Shepherd

Mr. Brian A. Shepherd is an Executive Vice President - Customer Strategy Services and Technology Services of TeleTech Holdings, Inc. He joined TeleTech in 2013. Since 2012, Mr. Shepherd has been a member of the board of directors for UXP Systems, a Canadian technology and software company. Prior to TeleTech, between 2005 and 2012, Mr. Shepherd worked for Amdocs Ltd., (NASDAQ:DOX) communication, media and entertainment industry software and services provider, with roles of increasing responsibility, culminating in the executive vice president and group president role for broadband cable and satellite group, and a global marketing role. Mr. Shepherd served as senior vice president of customer business operations for DST Innovis, where he worked between 2002 and 2005, when it was acquired by Amdocs. Prior to DST Innovis, Mr. Shepherd was a strategy consultant with McKinsey & Company, and manager of a pharmaceutical manufacturing operation for Eli Lilly. Mr. Shepherd holds an M.S. in Business degree from Harvard Business School and a B.S. in Economics degree from Wabash College.

Tracy Bahl

Mr. Tracy L. Bahl is Director of TeleTech Holdings, Inc. He serves as an executive vice president, health plans for CVS Caremark. Since 2007, Mr. Bahl has served as a special advisor to General Atlantic, a leading global growth equity firm with U.S. $20 billion in capital, and its portfolio companies, including since February 2013, a member of the Board of Directors of MedExpress, a chain of urgent care service centers throughout the United States; and between 2008 and 2011 as the executive chairman for Emdeon, a provider of health information exchange and revenue cycle management solutions. Between 1998 and 2007, Mr. Bahl held various senior executive positions as part of UnitedHealth Group, including between 2004 and 2007 as the chief executive officer of Uniprise, a U.S. $7 billion division of UnitedHealth Group; between 2002 and 2004 as chief marketing officer for UnitedHealth Group; and between 1998 and 2002 as the president of Uniprise Strategic Solutions. Prior to UnitedHealth Group, Mr. Bahl was an executive with CIGNA Healthcare. In addition to his current affiliation with General Atlantic, Mr. Bahl also serves as a healthcare advisor to Castlight Health and L.E.K.Consulting; he also serves as a Trustee and Vice Chairman of the Board of Trustees for Gustavus Adolphus College, in St. Peter, MN.

Marc Holtzman

Mr. Marc L. Holtzman is Director of the Company. Mr. Holtzman is Chairman of Meridian Capital HK, a Hong Kong private equity firm, and a member of the board of FTI Consulting, Inc., a global financial and strategic consulting firm, where he serves as a member of the nominating and corporate governance committee. Between 2008 and 2012, Mr. Holtzman served as the executive vice chairman of Barclays Capital. From 2006 to 2008, he served as vice chairman of the investment banking division of ABN AMRO Bank. Between 1989 and 1998, Mr. Holtzman lived and worked in Eastern Europe and Russia, as co-founder and president of MeesPierson EurAmerica (a firm acquired by ABN AMRO) and as senior adviser to Salomon Brothers. Mr. Holtzman serves as a director of Sistema JSFC, and Bank of Kigali, a Rwandan bank. Between 2003 and 2005, Mr. Holtzman was President of the University of Denver; and between 1999 and 2003 he served in the cabinet of Governor Bill Owens as Colorado's First Secretary of Technology. Mr. Holtzman holds B.A.in Economics from Lehigh University.

Gregory Conley

Mr. Gregory A. Conley is an Independent Director of TeleTech Holdings, Inc., since May 2012. Mr. Conley is the Chief Executive Officer of Aha! Software, LLC, a privately-held predictive analytics and cloud computing company, a position that he has held since 2012. Prior to joining Aha! Software, Mr. Conley served as the Chief Executive Officer and a director of Odyssey Group, SA, a Switzerland-based technology services and software company, from 2009 through 2011, which included the 2010 sale of Odyssey Group to Temenos Group AG, a global provider of banking software systems. Prior to joining Odyssey Group, Mr. Conley was the President, Chief Executive Officer and a director of Verio, Inc., a global provider of hosting and network services and a subsidiary of Nippon Telephone & Telegraph, from 2004 to 2005. Prior to joining Verio, Inc., from 2001 to 2003 Mr. Conley was the President, Chief Executive Officer and a director of Tanning Technology Corporation, an information technology solutions provider that was listed on the NASDAQ Stock Market until its sale to Platinum Equity in 2003. Other positions previously held by Mr. Conley were as General Manager for the e-Markets and Travel and Transportation units of International Business Machines, a New York Stock Exchange listed provider of information technology services, solutions and products, from 1995 through 2001. Mr. Conley served as the President and Chief Executive Officer from 1994 to 1995, Executive Vice President of Marketing and Product Development from 1993 to 1994, and Senior Vice President and General Counsel from 1989 to 1994 of Galileo International, Inc. (now part of Travelport Limited), a provider of electronic global distribution services for the travel industry. Mr. Conley was an attorney at Covington & Burling LLP from 1984 to 1989.

Robert Frerichs

Mr. Robert N. Frerichs is an Independent Directorof TeleTech Holdings, Inc., since August 16, 2012. Prior to joining the Board, Mr. Frerichs was the International Chairman of Accenture, Inc., a New York Stock Exchange listed global management consulting, technology services and outsourcing company. During his time at Accenture (formerly Andersen Consulting) from 1976 through February 2012, Mr. Frerichs held various executive leadership roles including International Chairman, Group Chief Executive — North America, Chief Risk Officer and Chief Operating Officer of the Communication and High Tech Operating Group. He served as a member of the Accenture Board of Directors prior to the company’s 2001 initial public offering. Mr. Frerichs is also the Chairman of the Aricent Group, a KKR privately held global innovation and technology services company focused on designing, evolving and bringing to market products and services for its clients, a director of Merkle, Inc., a privately held customer relationship marketing agency, a director of Wedgewood Enterprises Corporation, a privately held investment real estate and management company, and a director of Cyandia, Inc., a privately held interactive consumer entertainment company. Mr. Frerichs holds a Bachelors degree in Engineering Computer Science and a Masters in Business Administration from the University of Illinois, is a Certified Public Accountant and has received the CPIM designation.

Shrikant Mehta

Mr. Shrikant C. Mehta is an Independent Director of TeleTech Holdings, Inc., since June 2004. Mr. Mehta’s one-year term as a director will expire at the next annual meeting of stockholders. Mr. Mehta has been the president and chief executive officer of Combine International, Inc., a wholesale manufacturer of fine jewelry, since 1974. He is also a director of Lenderlive, a mortgage services company, Little Switzerland, a luxury goods retail chain, and NETLINK, supply chain software solutions company.

Anjan Mukherjee

Mr. Anjan Mukherjee is an Independent Director of TeleTech Holdings, Inc. since September 2009. Mr. Mukherjee’s one-year term as a director will expire at the next annual meeting of stockholders. Mr. Mukherjee is a Senior Managing Director of the Blackstone Group, one of the world’s alternative asset management firms, where he has been since 2001. Prior to joining Blackstone, Mr. Mukherjee was with the Thomas H. Lee Company, a private equity investment firm, where he was involved with the analysis and execution of private equity investments in a wide range of industries. Before that, Mr. Mukherjee worked in the mergers and acquisitions group at Morgan Stanley, a New York Stock Exchange listed financial services company.

Robert Tarola

Mr. Robert M. Tarola is an Independent Director of Tele Tech Holdings Inc. since August 2008. Mr. Tarola’s one-year term as a director will expire at the next annual meeting of stockholders. Mr. Tarola has been the President of Right Advisory LLC, a financial and business consulting company, since 2008, and serves as Senior Vice President for Administration, Chief Financial Officer and Treasurer for Howard University through a contractual arrangement with Right Advisory LLC. From 1999 to 2008, Mr. Tarola served as Senior Vice President and Chief Financial Officer of W. R. Grace & Co., a New York Stock Exchange listed specialty chemical company. Prior to joining W. R. Grace, Mr. Tarola served as Senior Vice President and Chief Financial Officer of MedStar Health, Inc., a not-for-profit regional healthcare system, and as a Partner with Price Waterhouse LLP (now PricewaterhouseCoopers), a registered public accounting firm, where Mr. Tarola was a regional managing partner for the media and communications practice group. Mr. Tarola is a Certified Public Accountant and a Chartered Global Management Accountant.

Karen Breen

Basic Compensation

Name Fiscal Year Total

Kenneth Tuchman

360,603

James Barlett

5,940,180

Regina Paolillo

1,226,420

Martin DeGhetto

1,055,440

Charles Gallacher

2,088,950

Judi Hand

377,556

Brian Shepherd

1,802,490

Tracy Bahl

--

Marc Holtzman

--

Gregory Conley

--

Robert Frerichs

--

Shrikant Mehta

--

Anjan Mukherjee

--

Robert Tarola

--

Karen Breen

--
As Of 30 Dec 2013

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