Profile: CDC Software Corporation (CDCS.O)

CDC Software Corporation (CDC Software), incorporated in March 2009, is a global provider of a suite of scalable enterprise software applications to customers in select industries, which it refers to as its targeted vertical industries. The Company’s principal enterprise software applications include enterprise and departmental solutions for process manufacturers, which include enterprise resource planning (ERP), supply chain management (SCM), manufacturing operations management, customer relationship management (CRM) and enterprise performance management; vertical SCM applications for distribution companies with supply chains and distribution networks, and vertical CRM applications for industries characterized by product offerings, business relationships and sales processes. The Company is a wholly owned subsidiary of CDC Corporation. In March 2008, it acquired a 51% stake in ISL Technologies Limited. In September 2009, the Company completed the acquisition of WKD Solutions Ltd. The Company announced the acquisition of Activplant Corporation, a provider of manufacturing business intelligence solutions. In January 2010, the Company sold its 1.3% interest in Chordiant Software, Inc. In January 2010, the Company announced that it has completed the acquisition of PeoplePoint Software Pty Ltd.

Enterprise Resource Planning

For companies that produce and package products through recipe and formula-based processes, CDC Software’s ERP products are designed to solutions enable process manufacturers to manage manufacturing operations with forecasting and scheduling, formula-based production and yield management, quality control, inventory management, product costing, and regulatory compliance. Some of the core components of it ERP solutions are financial management, manufacturing management, materials management and data collection.

Supply Chain Management.

The Company’s SCM products enable process manufacturers to plan and forecast optimize production schedules, minimize inventory investments, and streamline distribution operations. It also offers SCM products for distribution-intensive companies that support demand-driven fulfillment in multi-company, multi-site, multi-channel environments, such as for retailers (grocery stores, specialty goods and direct merchant retailers), wholesalers (pharmaceutical and over-the-counter drug distributors) and consumer goods manufacturers, which have high volumes of order transactions and fast-moving products.

Manufacturing Operations Management

The Company’s manufacturing operations applications are integrated with and complement its ERP and SCM products. CDC Software’s manufacturing operations applications combine factory scheduling with real-time performance management and business intelligence.

Customer Relationship Management

CDC Software’s CRM products are designed to improve its customers’ ability to establish and maintain business relationships with their customers by integrating information from the enterprise. The core components of its CRM solutions are sales, marketing, partner management, complaint and feedback management, and mobile CRM.

Enterprise Feedback Management (EFM)

The Company’s EFM applications are designed to equip organizations to capture and process customer complaints and feedback. The core components of its EFM solutions are customer complaints, complaint management and escalation, and business analytics.

Human Resource Payroll (HRP)

CDC Software’s HRP solutions, which are only offered in China, focus on automating processes. The Company’s customers are able to automate routine daily tasks, such as payroll processing, attendance and benefits tracking.

Business Analytics (BA)

The Company’s BA applications are designed to enable organizations with access to information, reporting and analysis capabilities, and budget and planning systems. These applications are sold as complementary applications to its ERP, SCM, CRM and manufacturing operations solutions.