Profile: Ctrip.com International, Ltd. (CTRP.O)

Ctrip.com International Ltd. is a travel service provider for hotel accommodations, airline tickets and packaged tours in China. It also sells packaged tours that include transportation and accommodations, as well as guided tours in some instances. The Company aggregates information on hotels and flights and enable its customers to make hotel and flight bookings. It focuses the services primarily on business and leisure travelers in China, known as frequent independent travelers (FIT). The Company's subsidiaries include -Travel International Limited, Ctrip.com (Hong Kong) Limited, Ctrip Computer Technology (Shanghai) Co., Ltd., Ctrip Travel Network Technology (Shanghai) Co., Ltd. and Ctrip Information Technology (Nantong) Co., Ltd.

The Company derives its hotel reservation, air-ticketing and packaged-tour revenues mainly through commissions from its travel suppliers. As of December 31, 2009, the Company had secured room supply relationships with approximately 9,800 hotels in China and approximately 19,000 hotels abroad. The Company’s airline ticket suppliers include all Chinese airlines and many international airlines that operate flights originating in China.

Hotel Reservations

The Company acts as an agent in its hotel-related transactions. It contracts with hotels for rooms under two agency models, the guaranteed allotment model and the on-request model. In addition, it enters into a supplemental agreement with each of the hotel suppliers with which, the Company has a guaranteed allotment arrangement. As of December 31, 2009, the Company had contracted with approximately 9,800 hotels in China, of which approximately 7,200 hotels had guaranteed room allotments. With the remaining hotel suppliers, it booked rooms on an on-request basis, meaning its ability to secure hotel rooms for the customers is subject to room availability at the time of booking.

Air-ticketing

The Company sells air tickets as an agent for all domestic Chinese airlines, including Air China, China Eastern Airlines, China Southern Airlines and Hainan Airlines and international airlines operating flights that originate from cities in China, such as Dragon Air, Singapore Airlines, United Airlines, Lufthansa, Emirates Airlines and Qantas Airways. In air-ticketing transactions, the customer pays for the airline tickets to the ticket delivery agent upon delivery of the ticket or makes electronic payment through its Websites and toll-free customer service centers when booking the ticket. The Company operates on an electronic ticketing, or E-ticketing, system for air travel within China and abroad.

Packaged tour

The Company also offers independent leisure travelers bundled package-tour products, which include transportation and accommodations, as well as guided tours in some instance. Its package-tour products cover a variety of domestic and international destinations.

Other Products and Services

The Company offers travel-related businesses and other third parties the opportunity to advertise on its Websites. It sells property management system (PMS), and provides related maintenance service to hotel operators. It also sells travel guidebooks, which provide information for independent travelers. The Company provides air-ticket delivery and insurance services to its customers. In addition, it also sells very important person (VIP) membership cards in obtaining its services and receiving discounts from many restaurants, clubs and bars in various cities in China.

The Company competes with eLong, Inc. and Mangocity.com.