United States

Profile: Camping World Holdings Inc (CWH)

CWH on New York Consolidated

21 Feb 2017
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Camping World Holdings, Inc. provides a comprehensive portfolio of services, protection plans, products and resources for recreational vehicle (RV) enthusiasts. The Company operates through two segments: Consumer Services and Plans, and Retail. The Company provides its consumer services and plans offerings through its Good Sam brand and it provides its retail offerings through its Camping World brand. Within the Consumer Services and Plans segment, the Company primarily derives revenue from the sale of the various offerings, such as emergency roadside assistance; property and casualty insurance programs; travel assist programs; extended vehicle service contracts; co-branded credit cards; vehicle financing and refinancing; club memberships; and publications and directories. Within the Retail segment, the Company primarily derives revenue from the sale of the various products, such as new vehicles; used vehicles; parts and service, including RV accessories and supplies, and finance and insurance. The Company primarily operates in various regions throughout the United States and markets its products and services to RV owners and camping enthusiasts. The Company operates approximately 115 Camping World retail locations, of which over 100 locations sell new and used RV's, and offer financing, and other ancillary services, protection plans, and products for the RV purchaser.

The Company's Good Sam branded offerings provide a range of services, protection plans, products and resources, including extended vehicle service contracts and insurance protection plans, roadside assistance, membership clubs and financing products. The Company also operates the Good Sam Club, which is an RV organization. Its Camping World brand operates the national network of RV-centric retail locations in the United States through its approximately 120 retail locations in over 40 states and through its e-commerce platforms. The Company provides new and used RVs, repair parts, RV accessories and supplies, RV repair and maintenance services, protection plans, travel assistance plans, RV financing, and lifestyle products and services for new and existing RV owners. The Company offers over 10,000 products and services through its retail locations and membership clubs.

The Company offers a comprehensive selection of new RVs across a range of price points, classes and floor plans, from entry level travel trailers to Class A diesel pushers, at its retail locations and on its e-commerce platform. The Company sells a comprehensive selection of used RVs at its retail locations, including the vehicle types, such as Travel Trailer, Fifth Wheels, Fold Down, Truck Camper, Class A Gas, Class C, Class A Diesel and Class B. The primary source of used RVs is through trade-ins at the time of the sale of new and used RVs. Used RVs are generally reconditioned in its service departments prior to sale. Used RVs that do not meet its standards for retail sale are sold at wholesale auctions. It offers repair and maintenance services at its approximately 120 retail locations nationwide and performs warranty repairs for RVs. The Company's full service repair facilities enable it to install all parts and accessories that it sells in its retail locations, including, among other items, towing and hitching products, satellite systems, braking systems, leveling systems and appliances.

The Company offers collision repair services at its service centers, and over 30% of its service facilities are equipped with full body paint booths. Its facilities are equipped to offer a selection of collision repair services, including fiberglass front and rear cap replacement, windshield replacement, interior remodel solutions and paint work. The Company performs collision repair services for a range of insurance carriers, including Progressive, National General and Nationwide. Through its retail stores and e-commerce platform, the Company offers a comprehensive range of original and aftermarket RV parts, accessories and supplies, including towing and hitching, satellite and global positioning system (GPS) systems, appliances and furniture, leveling systems, breaking systems, generators and electrical products, supplies and other products necessary or desirable for the RV enthusiast and RV lifestyle.

The Company offers and sells a range of protection plans and services to the purchasers of its RVs as part of the delivery process, including, among others, its Good Sam branded extended vehicle service contracts, emergency roadside assistance and travel assist plans, and gap, wheel, tire and fabric protection plans. Its retail locations provide repair and installation services, collision repair, parts, services and accessories for RVs and RV enthusiasts, and approximately 100 of its locations sell new and used RVs. The Company distributes its merchandise from over two leased distribution and fulfillment centers located in Franklin, Kentucky and Bakersfield, California, which are approximately 250,000 and over 169,120 square feet. The Company markets its Good Sam branded offerings through retail point of sale, Websites, e-mail, direct mail, inserts, paid search, space advertisements, promotional events, member-get-a-member campaigns and telemarketing. The Company markets its Camping World brand through the strategic location of its retail stores in high traffic RV areas, in-store promotions, its Websites, mail order catalogs, direct mail retail flyers, local television (TV) and radio, RV and outdoor shows, billboards, newspaper, e-mail, paid search, advertisements in national and regional industry publications, vendor co-op advertising programs, promotional events, and personal solicitations and referrals.

The Company operates an extensive network of RV lifestyle related Websites, including www.goodsamclub.com, www.campingworld.com and www.goodsamcamping.com. The Company offers approximately 18,000 products on www.campingworld.com, which includes products that are not available in its retail locations.

Company Address

Camping World Holdings Inc

250 Parkway Dr Ste 270
LINCOLNSHIRE   IL   60069-4346
P: +1847.8083000
F: +1302.6555049

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