Profile: Diebold, Incorporated (DBD)

Diebold, Incorporated, incorporated in August 1876, is engaged in developing, manufacturing, selling and servicing self-service transaction system, electronic and physical security systems, software and various products used to equip bank facilities and voting equipment. The Company’s primary customers include banks and financial institutions, as well as public libraries, government agencies, utilities and various retail outlets. The Company has three product and service solutions: Self-Service Solutions, Security Solutions and Election Systems. In September 2009, the Company sold its United States election system business, primarily consisting of its Allen, Texas-based subsidiary, Premier Election Solutions, Inc., to Election Systems & Software, Inc.

Self-Service Solutions

Self-service is technology that enables people worldwide to access services when, where and how they may choose, such as automated teller machine (ATM). The Company offers a line of self-service technologies and services, including ATM outsourcing, ATM security and fraud, ImageWay ATM check imaging, RemoteTeller system and teller cash automation. The Company offers a variety of self-service solutions. Self-service products include a range of ATMs, including deposit automation technology, cash dispensers, check-cashing machines, bulk cash recyclers and bulk check deposit technology. The Company offers software solutions consisting of multiple applications that process events and transactions.

From analysis and consulting to monitoring and repair, the Company provides value and support services, including installation and ongoing maintenance of its products, OpteView remote services, branch transformation and distribution channel consulting. Outsourced and managed services include remote monitoring, troubleshooting for self-service customers, transaction processing, currency management, maintenance services and support via person to person or online communication. The Company provides value to its customers by offering an array of integrated services and support. The Company’s service organization provides strategic analysis and planning of new systems, systems integration, architectural engineering, consulting, and project management that encompass all facets of a successful financial self-service implementation.

Security Solutions

The Company provides physical and electronic security systems, as well as facility transaction products that integrate security, software and assisted-service transactions, providing total security systems solutions to financial, retail, commercial and government markets. The Company provides security solutions and facility products, including in-store bank branches, pneumatic tube systems for drive-up lanes, vaults, safes, depositories, bullet-resistive items, teller-assist systems, cash-handling automation, plus a global service organization that supports Diebold and non-Diebold security products. The Company provides a range of security products, including digital surveillance, card systems, biometric technologies, alarms and remote monitoring and diagnostics. The Company provides global sales, service, installation, project management and monitoring of original equipment manufacturer (OEM) electronic security products to financial, government, retail and commercial customers.

Election systems

The Company, through its wholly owned subsidiary and Procomp Industria Eletronica S.A. (in Brazil), is a provider of voting equipment and related products. The Company provides elections equipment, software, training, support, installation and maintenance. The election systems contracts contain multiple deliverable elements, and custom terms and conditions.

The Company’s segments are comprised of its three main sales channels: Diebold North America (DNA), Diebold International (DI) and Election Systems (ES) & Other. The DNA segment sells financial and retail systems, and also services financial and retail systems, in the United States and Canada. The DI segment sells and services financial and retail systems over the remainder of the countries through wholly owned subsidiaries, majority-owned joint ventures and independent distributors throughout Europe, the Middle East, Africa, Latin America and in the Asia Pacific region (excluding Japan and Korea).The ES & Other segment includes the operating results of PESI and the voting and lottery related business in Brazil.

The Company competes with NCR Corporation, Wincor-Nixdorf, Grg Equipment Co. and Itautec.