Profile: Hewlett-Packard Company (HPQ)

Hewlett-Packard Company (HP), incorporated in 1947, is a global provider of products, technologies, software, solutions and services to individual consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors. The Company’s offerings span multi-vendor customer services, including infrastructure technology and business process outsourcing, technology support and maintenance, application development and support services, and consulting and integration services; enterprise information technology infrastructure, including enterprise storage and server technology, networking products and resources, and software that optimizes business technology investments; personal computing and other access devices, and imaging and printing-related products and services. It operates in seven business segments: Services, Enterprise Storage and Servers (ESS), HP Software, the Personal Systems Group (PSG), the Imaging and Printing Group (IPG), HP Financial Services (HPFS), and Corporate Investments.

Services

Services provides consulting, outsourcing and technology services across infrastructure, applications and business process domains. Services delivers to its clients by leveraging investments in consulting and support professionals, infrastructure technology, applications, standardized methodologies, and global supply and delivery. It is divided into four main business units: infrastructure technology outsourcing, applications services, business process outsourcing and technology services. Infrastructure technology outsourcing offers a set of services, providing a cross-section of its infrastructure services for smaller discrete engagements. Applications services help clients revitalize and manage their applications assets through project-based, consulting services and longer-term outsourcing contracts. Business process outsourcing includes a platform of underlying infrastructure technology, applications and standardized methodologies. HP provides consulting and support services, as well as warranty support across HP's product lines. HP's technology services offerings are available in the form of service contracts, pre-packaged offerings (HP Care Pack services) or on an individual basis.

Enterprise Storage and Servers

ESS provides a portfolio of storage and server solutions. ESS provides storage and server products in a number of categories. Industry standard servers include primarily entry-level and mid-range ProLiant servers, which run primarily Windows, Linux and Novell operating systems and leverage Intel Corporation (Intel) and Advanced Micro Devices (AMD) processors. The business spans a range of product lines that include pedestal-tower servers, density-optimized rack servers and HP's BladeSystem family of server blades. Business critical systems include Itanium-based Integrity servers running on the HP-UX, Windows, Linux, OpenVMS and NonStop operating systems, including the high-end Superdome servers and fault-tolerant Integrity NonStop servers. Business critical systems also include the Reduced Instruction Set Computing (RISC)-based servers with the HP 9000 line running on the HP-UX operating system, HP AlphaServers running on both Tru64 UNIX and OpenVMS, and MIPs-based NonStop servers. During the fiscal year ended October 31, 2009 (fiscal 2009), it continued to transition all business critical systems platforms to Itanium-based servers. HP's StorageWorks offerings include entry-level, mid-range and high-end arrays, storage area networks, network attached storage, storage management software and virtualization technologies, as well as tape drives, tape libraries and optical archival storage.

HP Software

HP Software is a provider of enterprise and service-provider software and services. The Company’s portfolio consists of Enterprise IT management software, Information management and business intelligence solutions, and Communications and media solutions. Enterprise IT management solutions, including support and professional services, allow customers to manage IT infrastructure, operations, applications, IT services, and business processes. Its information management and business intelligence solutions include information data strategy, enterprise data warehousing, data integration, data protection, archiving, compliance, e-discovery and records management products. The Company’s communications and media industry solutions address the creation, delivery and management of consumer and enterprise communications services, with offerings in service delivery infrastructure and applications, real-time business support systems, operations support systems, and digital media.

Personal Systems Group

PSG is a provider of personal computers (PCs) worldwide. PSG provides commercial PCs, consumer PCs, workstations, handheld computing devices, calculators and other related accessories, software and services for the commercial and consumer markets. PSG offers a variety of personal computers for commercial uses, including enterprise and SMB customers, and for connectivity and manageability in networked environments. These commercial PCs include primarily the HP Compaq business desktops, notebooks, tablet PCs, mini notebooks and mobile workstations, as well as the thin clients, retail point of sale systems, displays and the TouchSmart all-in-one PC for business. Consumer PCs include the HP and Compaq series of multi-media consumer desktops, notebooks and mini notebooks, including the TouchSmart line of touch-enabled all-in-one desktops and notebooks. PSG provides workstations that run on both Windows and Linux-based operating systems. PSG provides a series of HP iPAQ Pocket PC handheld computing devices that run on Windows Mobile software.

Imaging and Printing Group

IPG is an imaging and printing systems provider for consumer and commercial printer hardware, printing supplies, printing media and scanning devices. IPG is also focused on imaging and printing solutions in the commercial markets. IPG's offerings include inkjet and Web solutions, laserjet and enterprise solutions, managed enterprise solutions, graphics solutions, and printer supplies. Inkjet and Web solutions include single function and all-in-one inkjet printers. LaserJet and enterprise solutions include LaserJet printers and supplies, multi-function printers, scanners and enterprise software solutions, such as Exstream Software and Web Jetadmin. Managed enterprise solutions focuses on delivering managed print services products and solutions to enterprise customers. Graphics solutions include large format printing (Designjet, Scitex, ColorSpan and NUR), large format supplies, inkjet high-speed production (WebPress) solutions and supplies, Indigo printing, and specialty printing systems. Printer supplies include LaserJet toner, inkjet cartridges, graphic solutions ink products, including inks for its press products, and other printing-related media.

HP Financial Services

HPFS supports HP's global product and service solutions, providing a range of value-added financial life-cycle management services. HPFS enables the Company’s customers to acquire IT solutions, including hardware, software and services. The Company offers leasing, financing, utility programs and asset recovery services, as well as financial asset management services for global and enterprise customers. HPFS also provides an array of specialized financial services to SMBs, and educational and governmental entities.

Corporate Investments

Corporate Investments includes Hewlett-Packard Laboratories, also known as HP Labs, and certain business incubation projects. Corporate Investments derives revenue from licensing specific HP technology to third parties.

HP competes with International Business Machines Corporation, EMC Corporation, Network Appliance, Inc., Dell, Inc., IBM Global Services, Computer Sciences Corporation, Accenture Ltd., Fujitsu, Wipro Ltd, Infosys Technologies Ltd., Tata Consultancy Services Ltd., Computer Associates International, BMC Software, Inc., Teradata, Acer Inc., ASUSTeK Computer Inc., Apple Inc., Lenovo Group Limited, Toshiba Corporation, Canon USA, Inc., Lexmark International, Inc., Xerox Corporation, Seiko Epson Corporation, Samsung Electronics Co. Ltd., Brother Industries, Ltd. and IBM Global Financing.