Profile: Internet Gold Golden Lines Ltd (IGLD.O)
20 May 2013
Internet Gold Golden Lines Ltd., incorporated in April 1992, is a communications services provider. The Company’s subsidiaries are B Communications Ltd. (B Communications) (formerly 012 Smile.Communications Ltd.) and GoldMind Ltd. (formerly Smile.Media Ltd.). B Communications is the controlling shareholder of Bezeq. It owns 78.11% of the interest B Communications. Bezeq is the principal provider of communications services in Israel. The Group has four areas of operation, which include Bezeq domestic fixed-line communications, Pelephone Communications Ltd., Bezeq International Ltd. and D.B.S. Satellite Services (1998) Ltd. The Company’s subsidiary, B Communications, holds 30.44% interest of Bezeq (TASE:BZEQ). On March 14, 2011, B Communications purchased additional interest in Bezeq increasing its ownership interest to 31.37%. On March 3, 2011, Partner completed its acquisition of 012 Smile.
Bezeq domestic fixed-line communications primarily includes Bezeq’s operation as a domestic operator, including telephony services, Internet services, transmission services and data communications. Pelephone Communications Ltd. provides cellular services (cellular communications), marketing of end-user equipment, installation, operation and maintenance of cellular communications equipment and systems. Bezeq International Ltd. provides international communications services, Internet access (ISP) services, and network endpoint (NEP) services. D.B.S. Satellite Services (1998) Ltd. provides multi-channel broadcast and value added services via satellite.
Bezeq fixed-line business
Bezeq's telephony services include basic telephony services on domestic telephone lines and associated services, such as voice mail, caller identity (ID), call waiting, call forwarding, speed dial, and conference calls. Bezeq also provides national services for businesses (1-800, 1-700) that offer full or partial payment for incoming calls by businesses. As of December 31, 2010, Bezeq operated about 12,500 public telephones around the country, which were operated by various types of pre-paid cards. Bezeq operates a unified telephone directory for fixed-line and cellular telephony operators, as well as a unified Website, which is free of charge, in addition to its 144 (directory information) service. As of December 31, 2011, Bezeq had 2,367,000 active telephone lines.
Bezeq provides broadband Internet access infrastructure services in xDSL technology. As of December 31, 2011, Bezeq had 1,111,000 Internet subscribers. Data communications services are network services for point-to-point transfer of data, transfer of data between computers and various communications networks, services to connect communications networks to the Internet, and remote access services. The companies operating in this field are Cellcom, Partner (which acquired the Med-1 operation), HOT and Internet companies that also use leased infrastructures. Bezeq offers transmission services, including high speed services, to other communications operators and to its business customers over a variety of protocols. At December 31, 2011, the percentage of Internet subscribers connected to the next generation network (NGN) was approximately 87% of Bezeq's total Internet subscribers, and the percentage of subscribers using NGN services was 48% of all Internet subscribers connected to the NGN network.
Bezeq provides services to other communications operators, including the cellular and international operators, cable broadcasting license-holders, NEP operators, ISPs, domestic operators, and Palestinian communications providers. Bezeq’s services include infrastructure, connection to Bezeq's network, transmission, billing and collection, rental of space and provision of services in its rented properties and rights of use for seabed cables. Bezeq operates and maintains radio transmitters, including those operated by the Israel Broadcasting Authority, television transmitters of Channel 1, Educational Television and Channel 2, and the transmitters of regional radio stations. Bezeq also operates digital terrestrial television (DTT) transmitters. Bezeq is responsible only for operation and maintenance of the transmitters for distribution of radio and television programs, and not for the content of the broadcasts.
Bezeq performs setup and operation work on networks and sub-networks for various customers, such as the Ministry of Defense, HOT, radio and television broadcasting companies, cellular and international communication operators, local authorities, municipalities and government agencies. Bezeq and HOT have agreements for the provision of installation and maintenance services of cable networks, on Bezeq's infrastructure, from the starting point of those licensees’ operating center, up to the point of delivery at the entrance to subscribers’ homes. The IP Centrex service is a virtual private exchange service. Data Center service enables provision of a solution for customers from the aspects of backup and survivability. 144 Internet site is a search engine for finding business and private telephone numbers. Bezeq’s launch of its new generation network (NGN) has enabled it to offer new services, such as Bphone (a service enabling telephone calls to be made through the Internet as calls made from a fixed-line phone), on-hold music, storage services on the network and home exchange services.
Pelephone provides its subscribers with an offering of voice transmission, transmission of text messages, data communications and advanced multimedia services. Pelephone’s service package includes basic call services, call completion services and auxiliary services, such as call waiting, call forwarding, voice mail, voice conference call and caller ID. Pelephone offers its customers value added services, such as Internet surfing, text messaging and information services using short message service SMS (text), multimedia messaging service (MMS) messages, voice information services using special purpose asterisks, information and entertainment services through as Internet portal. Pelephone’s value added services also include the ability to watch various television channels, such as music, sports, news and entertainment channels, and the ability to photograph and forward video files.
Pelephone provides roaming services (communications by means of cellular handsets from different locations around the world) in accordance with agreements it has with cellular operators abroad, enabling Pelephone to access their networks. Pelephone offers its customers a repair service for a monthly payment entitling the customer to a warranty for the cellular handset, or for a one-time payment at the time of repair. Pelephone offers its customers various types and brands of cellular telephones, on-board telephones and hands-free devices, as well as support for its range of services. Pelephone also supplies its customers with modems and laptop computers for surfing the Internet through the Pelephone network. Pelephone provides roaming services (communications by means of cellular handsets from different locations around the world) in accordance with agreements it has with cellular operators abroad, enabling Pelephone to access their networks. The roaming tariffs are defined in the Individual Annex. Pelephone offers its customers a repair service for a monthly payment entitling the customer to a warranty for the cellular handset, or for a one-time payment at the time of repair. Pelephone offers its customers various types and brands of cellular telephones, on-board telephones and hands-free devices, as well as support for its range of services. Pelephone also supplies its customers with modems and laptop computers for surfing the Internet through the Pelephone network.
Bezeq International provides communication solutions to its customers in the private and business sectors, in four areas of operation. It includes Internet access services, International telephony services, NEP services, and Data and Information and Communication Technology (ICT), solutions. In the voice services sector, Bezeq International provides international direct dialing (IDD), services to business and private customers; toll-free number services for business customers overseas; international call routing and termination services (hubbing) transfer of international calls between foreign communication providers (worldwide), calling card services enabling prepaid and postpaid dialing from and to Israel, for business and private customers, and the 1809 service for dialing from Israel to other countries. Bezeq International also provides domestic telephony services by means of Voice over Broadband (VOB), access.
In the Internet services sector, Bezeq International provides Internet access services for private and business customers, including terminal equipment and support, with an emphasis on broadband Internet based on asymmetric digital subscriber line (ADSL) or cable infrastructures; hosting services site storage and server services in a designated installation for business and private customers, including value-added services (such as monitoring and control); information security services, services securing customers Internet and local area network (LAN) connections using the required terminal equipment or software, including monitoring; data services with international data communication IP solutions for business customers, including global deployment if necessary, and wireless fidelity (WIFI) access fast wireless access solutions for private and business customers, including in various public locations (hotspots).
Bezeq International supplies of international data communication solutions for business customers, including customized global deployment. As part of the service contracts, Bezeq International supplies direct maintenance of a range of exchange manufacturers. The services are given to gateways, exchanges and NEP designated for use with both internal and external lines. As part of business information technology (IT) solutions, Bezeq International provides communications services, including data and overseas communication services, server and Website hosting services, technical maintenance and support services, networking and system services, outsourcing and out-tasking services, security and risk management solutions and IP based services. Bezeq also provides ICT solutions to business customers as part of an overall ICT solution for businesses. Bezeq International provides broad communications services, including international data and communication services, server and site hosting services, technical support and maintenance services, network and system services, outsourcing and out-tasking services, security and risk management solutions and managed IP services.
DBS’s broadcasts approximately 150 different video channels, of which 14 are pay-per-view (PPV) channels and 19 are high definition (HD), channels, 20 radio channels, 30 music channels and interactive services. The broadcasts include a basic package which each subscriber is required to purchase as well as additional channels chosen by the subscriber, whether as a package or as single and PPV channels. The main channel packages marketed by DBS in addition to the basic package are the movie, entertainment, children's, music, sports, science and nature packages. DBS also has a content Website which is operated together with Walla! which allows viewing of various forms of content, some of them at a fee. DBS markets personal video recorder (PVR), decoders which interface with DBS’s electronic broadcast schedule and enable receipt of special services, including ordering recordings in advance, recording series and pausing live broadcasts. DBS also provides its subscribers with HD broadcasts, which can be received through special decoders.
The Company competes with Cellcom Israel Ltd., or Cellcom, Partner. 013 Netvision, 012 Smile, 018 Xfone, HILAT Israel Telecommunications Company Ltd., and Telzar International Communication Services Ltd.
Internet Gold Golden Lines Ltd
2 DOV FRIEDMAN STREET
RAMAT GAN 52503