Profile: Syniverse Holdings, Inc. (SVR)

Syniverse Holdings, Inc. is an enabler of wireless voice and data services for telecommunications companies worldwide. The Company’s data clearinghouse, network and technology services solve technical and operational challenges for the wireless industry by translating incompatible communication standards and protocols and simplifying operator interconnectivity. The suite of transaction-based services allows operators to deliver seamless voice, data and next generation services to wireless subscribers, including wireless voice, and data roaming, short message service (SMS), multimedia messaging services (MMS), mobile instant messaging (MIM), number portability and wireless value-added services. The Company provides its services to more than 650 operators in over 140 countries.

Technology Interoperability Services

The Company's clearinghouse services enable the invoicing and settlement of domestic and international wireless roaming telephone calls and wireless data events. The Company also provides financial settlement services, SMS, MMS and MIM routing and translation, roaming fraud prevention services, interstandard roaming solutions and mobile data roaming (MDR) services between operators. In addition, Syniverse Holdings also provides mobile broadband solutions, prepaid applications and value-added roaming services. The Company primarily generates revenues by charging per-transaction processing fees.

Syniverse Holdings processes and exchanges subscriber roaming usage data, to support financial settlement between wireless operators and subscriber invoicing for services used while roaming. The Company's clearinghouse services support multiple billing formats, including transferred account procedure (TAP) for global system for mobile communication (GSM) operators and cellular intercarrier billing exchange record (CIBER) for time division multiple access (TDMA) and code division multiple access (CDMA) operators. Syniverse Holdings also supports remote authentication dial-in user service (RADIUS) and Internet protocol detail record (IPDR) formats for wireless data transactions, including messaging, m-commerce, content, and location-based applications.

The Company's messaging services translate, route and deliver SMS, MMS and other message formats across disparate operator networks. Syniverse Holdings accomplish the translating, routing and delivering of messages by mapping a message to a phone number, determining the appropriate operator, routing the message accurately and resolving incompatibility issues among CDMA, TDMA, GSM and voice over Internet protocol (VoIP) operators. Syniverse Holdings' roaming facilitation capabilities allow wireless subscribers to receive voice and data services while roaming on another operator's network, regardless of differing technology standards.

The Company’s mobile data roaming services provide connectivity and reach to CDMA mobile operators to expand the availability of mobile data services to their subscribers while roaming on other networks. Additionally, the Company offers video services and mobile broadband solutions. The Company provides a suite of ancillary value-added roaming services to its customers, including re-rating, invoicing, reporting, tariff maintenance, inter-working services, TAP generation, conversion and affinity program services.

Network Services

Syniverse Holdings interconnects wireless operators through its signaling system 7 (SS7) network to a suite of database services and provide wireless and fixed line call signaling services. The Company's database services include caller ID, local number portability, line information database and toll-free number routing. Operators also use the Company's SS7 signaling solutions to set-up, translate and route wireless telephone calls. Syniverse Holdings also provides operators single-point connectivity to other communication networks, (such as Frame Relay and Internet Protocol) to support wireless voice, SMS messaging, MMS messaging, VoIP and data roaming services. By operating an independent SS7 network, Syniverse Holdings provides its customers access to the entire United States public-switched telecommunications network, global connectivity and network services. The Company's primary network services include SS7 network services, IP networking services, intelligent network database services and IPX transport services. The Company generates revenues from these services primarily by charging per-transaction processing fees, circuit fees, port fees and software license fees.

Number Portability Services

Syniverse Holdings is a provider of wireless number portability services to United States and Canadian operators, as well as operators in other countries including Singapore. These services enable wireless subscribers to switch operators, while keeping the same telephone number. As number portability-related technology and operational complexities were identified, Syniverse Holdings developed solutions that facilitate the exchange of information between operators and transmit information to regional industry databases. These services route and track the multiple transactions involved in porting numbers between service providers and identify and facilitate problem resolution when porting transactions are not successful. The Company generates revenues from number portability services primarily by charging per-transaction fees and fixed fees.

Call Processing Services

Syniverse Holdings provides global call handling and fraud management solutions that enable wireless subscribers from one operator to make and receive telephone calls while roaming on another operator's network. The Company supports international roaming by connecting wireless operators and by resolving geographic and operator differences in subscriber verification, call delivery and signaling network protocols. Syniverse Holdings also offers wireless operators fraud detection and fraud prevention services. The Company’s call processing services include signalling solutions and fraud prevention services.

Enterprise Solutions

Syniverse Holdings enables wireless operators to offer billing consolidation and data management services to large enterprise customers. The Company's solution consolidates customer usage data onto one invoice and offers robust online reporting and analysis tools that enable enterprise customers to manage their telecommunications-related costs. Syniverse Holdings generates revenues from this service on a per-account processing fee.

Off-Network Database Queries

The Company provides its customers with the ability to connect to various third-party network database providers. These providers charge a per-transaction fee for access to their databases, which the Company passes on to its customers with little or no margin.

The Company competes with MACH, Iris Wireless, VeriSign, Sybase, AT&T, Transaction Network Services, VSNL, Cable & Wireless, Global Crossing, France Telecom, KPN, Telcordia, Neustar, Accenture and Qwest.