Profile: USA Mobility Inc (USMO.O)
10 Mar 2014
USA Mobility, Inc. (USA Mobility) is a holding company, which operates through its indirect wholly owned subsidiary, USA Mobility Wireless, Inc. The Company is a provider of wireless messaging, mobile voice and data and unified communications solutions in the United States. In addition, through its indirect wholly owned subsidiary, Amcom Software, Inc. (Amcom), it provides mission critical unified communications solutions for contact centers, emergency management, mobile event notification and Smartphone messaging. It operates in two segments: wireless operations and the software operations. It is a provider of paging services and selected software solutions in the United States and specifically in Europe and Australia. It offers services and products primarily to three market segments: healthcare, government and enterprise. On March 3, 2011, the Company acquired Amcom.
The Company’s customers include businesses with employees who need to be accessible to their offices or customers, first responders who need to be accessible in emergencies, and third parties, such as other telecommunications carriers and resellers that pay the Company to use its networks. Customers include businesses, professionals, management personnel, medical personnel, field sales personnel and service forces, members of the construction industry and construction trades, real estate brokers and developers, sales and service organizations, specialty trade organizations, manufacturing organizations and government agencies.
USA Mobility markets and distributes its services through a direct sales force and a small indirect sales channel. The direct sales force rents or sells products and messaging services directly to customers ranging from small and medium-sized businesses to companies in the Fortune 1000, healthcare and related businesses and Federal, state and local government agencies. In addition, the Company maintains several corporate sales groups focused on medical sales; Federal government accounts; enterprises; advanced wireless services; emergency/mass notification services, and other product offerings. Within the indirect channel the Company contracts with and invoices an intermediary for airtime services (which includes telemetry services). The intermediary or reseller in turn markets, sells, and provides customer service to the end user.
Customers may subscribe to one-way or two-way messaging services for a periodic (monthly, quarterly or annual) service fee, which is based upon the type of service provided, the geographic area covered, the number of devices provided to the customer and the period of commitment. Voice mail, personalized greeting and equipment loss and/or maintenance protection may be added to either one-way or two-way messaging services, as applicable, for an additional monthly fee. Maintenance services are offered to subscribers who own their device.
The Company’s software operation has established solutions for hospital call centers, clinical workflow communication, communication applications and communications infrastructure. It holds licenses to operate on various frequencies in the 150 megahertz (MHz), 450 MHz and 900 MHz narrowband. It is licensed by the United States Federal Communications Commission (the FCC) to operate Commercial Mobile Radio Services (CMRS).
USA Mobility operates local, regional and nationwide one-way networks, which enable subscribers to receive messages over a geographic area. The majority of the messaging traffic that is transmitted on the Company’s 150 MHz and 450 MHz frequency bands utilizes the Post Office Code Standardization Advisory Group (POCSAG) messaging protocol. One-way networks operating in 900 MHz frequency bands predominantly utilize the FLEX protocol developed by Motorola Mobility, Inc. (Motorola), some legacy POCSAG traffic also broadcast in the 900 MHz frequency band.
The Company’s two-way networks utilize the ReFLEX 25 protocol, developed by Motorola. Messages are directed to the zone or sub-zone where the subscriber is located allowing the same frequency to be reused to carry different traffic in other zones or sub-zones. The network stores messages that could not be delivered to a device that is out of coverage for any reason, and when the unit returns to service, those messages are delivered. The two-way paging network operates under a set of licenses called narrowband PCS, which uses 900 megahertz frequencies.
The Company competes with American Messaging Service, LLC, SkyTel Corp. AT&T Mobility LLC, Sprint Nextel Corporation, T-Mobile USA, Inc. and Verizon Wireless, Inc.
USA Mobility Inc
6850 Versar Center, Suite 420
SPRINGFIELD VA 22151-4148