Profile: athenahealth Inc (ATHN.OQ)
24 Mar 2017
athenahealth, Inc., incorporated on August 21, 1997, provides network-based medical record, revenue cycle, patient engagement, care coordination and population health services. The Company also offers Epocrates and other point-of-care mobile applications. The Company delivers majority of its service offerings through a single instance of cloud-based software, athenaNet. The Company has a range of network-enabled services to support healthcare providers across the continuum of care. The Company offers various combinations of its services to its clients, including athenaOne and athenaOne for Hospitals and Health Systems, depending on whether they are medical groups and practices or hospitals and larger health systems. As of December 31, 2016, the Company connected care across a national network of approximately 88,000 providers and approximately 86 million patients. The Company's suite of network-enabled services includes athenaCollector, athenaClinicals, athenaCommunicator, athenaCoordinator, Population Health and Epocrates.
The Company's athenaCollector is its network-enabled billing and practice management solution. athenaCollector includes its Web-based practice management solution that helps clients improve practice management by simplifying workflows related to patient registration, scheduling, check-in, charge entry, referral management, checkout, follow-up, collections, accounting and reporting. In addition, athenaCollector includes its billing rules engine, which represents a database of payer-specific reimbursement requirements. With athenaCollector, the Company also performs back-office services in partnership with its clients at various steps of the billing process, including generating and submitting electronic and paper claims, confirming receipt of claims and resubmitting lost claims, posting remittance advice received from payers, following up on unpaid and denied claims, updating its rules engine to help prevent denial recurrences and reviewing key performance metrics. athenaClinicals is its network-enabled electronic health record (EHR) service, which combines a Web-based EHR with a clinical cycle management solution and a back-office document management service to help manage patient's clinical documentation. athenaClinicals addresses the clinical workflows of a practice, including clinical chart, encounter documentation, order entry, results viewing, patient call tracking, clinical reminder tracking and workflow task management.
The Company's athenaCommunicator is a network-enabled patient engagement and communication solution that provides an on-demand, automated, communication service between patients and provider practices for interactions outside the exam room. Its automated messaging platform delivers phone calls, text messages, and e-mails to patients, including appointment reminders, past due balance alerts, disease management initiatives, secure test results and other compliance-driven campaigns. Its patient portal enables patients to express communication preferences, view lab results, review appointment information, exchange secure messages with providers, update personal information and pay bills.
The Company's athenaCoordinator is a network-enabled order transmission and care coordination service. athenaCoordinator includes network service elements, such as order management and referral management, scheduling, registration, messaging, charts and third-party integration. athenaCoordinator can be utilized with athenaCollector, athenaClinicals and athenaCommunicator. The Company's Population Health is its population health solution that combines services with software and analytics. The cloud-based population health service identifies patients in need of care and analyzes the clinical and financial results of that care. After clients transfer data from payers, finance systems, laboratories, clinical repositories, and/or EHRs, the Company's Population Health processes and integrates that data and provides a platform through which clients can gain insight into and manage the health of their patient population. The population health management functionality of Population Health consists of data integration for payer feeds and EHRs, a virtual desktop, and a Web portal to gain insight into and take action on that data.
In addition to providing native decision support functionality into its suite of service offerings, the Company also offers applications to providers at the point of care. These services, provided through the Epocrates brand, center around various clinical information and decision support offerings available through healthcare providers' mobile devices. Epocrates services include drug and disease information, medical calculator and tools, clinical guidelines, clinical messaging and market research. Its additional services consist of athenahealth Health Plan Data Exchange, which facilitates efficiencies in the exchange of data between providers and health plans for the healthcare operations of clients that also utilize athenaClinicals and athenaCollector; athenaOne Analytics, which includes an analytics and dashboard application, and provides visibility into the financial and operational health of an organization, and Authorization Management, which includes both pre-certification processing and referral processing services.
The Company competes with AdvancedMD, Inc., Allscripts Healthcare Solutions, Inc., CareCloud Corporation, Cerner Corporation, eClinicalWorks, LLC, Epic Systems Corporation, Greenway Health, LLC, McKesson Corp., Optum, Inc., Practice Fusion, Inc., Quality Systems, Inc., SCI Solutions, Inc., Wolters Kluwer Health and WebMD, LLC.
311 Arsenal St
WATERTOWN MA 02472-2782