Profile: AudioCodes Ltd (AUDC.OQ)
24 Feb 2017
AudioCodes Ltd. (AudioCodes), incorporated on November 22, 1992, designs, develops and sells Voice over-Internet Protocol (VoIP) and converged VoIP, and data networking solutions, products and applications that facilitate Unified Communications (UC) and Contact Center (CC) services whether deployed on-premise or delivered from the cloud. The Company categorizes its products and services into two main business lines: network and technology. Network products consist of customer premises equipment (CPE), gateways for the enterprise and service provider (or carrier) markets and of carrier-grade-oriented low- and mid-density media gateways for service providers and Enterprise Session Border Controls (ESBCs). Complementing its media gateways and session border gateways as network products are its multi-service business routers (MSBR), Internet Protocol (IP) phones, media servers, mobile VoIP solutions and value added application products. Technology products consist of its chips and boards business products. Its products are deployed globally in enterprise, service provider cloud networks. AudioCodes' products include IP phones, media gateways, residential gateways, media servers, mobile communications solutions, life cycle management solutions and professional services.
The Company is focused on converged VoIP and data communications offering technology, products and solutions for enterprise UC, contact centers, service provider business services, mobile VoIP and cloud virtualized data centers. Its products are sold to original equipment manufacturers (OEMs) through distribution channels. Its chips and boards serve as building blocks that its customers incorporate in their products.
AudioCodes One Voice for Skype for Business includes AudioCodes' voice elements and services for Microsoft Skype for Business voice implementations. These products and services are suitable for all Microsoft-approved UC architectures, including on-premise, cloud-based and hybrid. AudioCodes delivers a solution for migration, integration and Session Initiation Protocol (SIP) trunking connectivity. Security and Fraud Prevention solutions prevent attacks causing voice disruptions, theft of services or other threats exposing a customer's voice infrastructure. AudioCodes secures the integration of UC and external voice services with attack detection and topology hiding.
AudioCodes has a portfolio of resiliency products and solutions. All-in-One Voice Solution is based on CloudBond 365 and enables a range of solutions for cloud-hybrid deployments, remote branch offices, private branch exchange (PBX) replacement and UC pilots. AudioCodes One Voice Operations Center is a management suite providing coverage of the entire set of actions required to manage a voice network in a Skype for Business UC environment. AudioCodes offers a set of solutions spanning from Virtual Enterprise CPE (vE-CPE) devices that can host third-party virtual network functions (VNFs), as well as a virtual Session Border Controllers (SBC). AudioCodes' virtual SBC runs on any vE-CPE device, as well as in the service provider's network function virtualization (NFV) cloud, functioning as an access or peering SBC. AudioCodes' SIP Trunking solutions are used by service providers deploying SIP Trunking services. AudioCodes' public switched telephone network (PSTN) migration solutions are targeted at fixed-line service providers. The solutions consist of a set of CPE devices, central office gateways, and management and monitoring application suites, working together and designed to enable fixed-line providers a path from time-division multiplexing (TDM) to All-IP services. AudioCodes' Unified communications as a service (UCaaS) solutions consist of a portfolio of hardware and software products. AudioCodes solutions are used by service providers deploying Cloud and Hosted UC services.
AudioCodes' Mediant family of SBCs and Media Gateways (MG) is a line of IP communications platforms that connect VoIP and TDM networks. SBCs are deployed at the border between the enterprise and the service provider. Service providers can use MediaPack gateways to connect Multi-Tenant Units (MTUs), IP Centrex subscribers, payphones, and rural users over wireless and satellite links. Enterprises can use MediaPack gateways to connect their legacy PBX systems over an IP infrastructure. AudioCodes' family of MSBR offers service providers a range of all-in-one Small Office, Home Office (SOHO), server message block (SMB) and small to medium enterprise (SME) routers combining access, data, voice and security onto a single device. It is designed for managed data, SIP trunking, hosted PBX, and cloud-based services, and allows service providers to deploy solutions.
The AudioCodes 400HD series of IP Phones includes a range of products for the service provider hosted services, enterprise IP telephony and contact center markets. AudioCodes CloudBond 365 is a modular, adaptable solution for the data center, customer premises or the branch. AudioCodes' family of Survivable Branch Appliances (SBA) is a line of enterprise-class integrated CPEs designed to access data and voice services in the event of a Wireless Area Network (WAN) outage. AudioCodes SBAs are an element in multisite Skype for Business deployments. AudioCodes One Voice Operations Center (OVOC) is a suite of life-cycle management applications for large scale cloud or premise-based UC deployments. OVOC is a management suite providing coverage of the entire set of actions required to manage a voice network in a UC environment. It provides a Network Operation Center (NOC), a network control, service assurance capabilities, and optimization and future planning tools. The AudioCodes One Voice Operations Center manages, monitors and operates the entire AudioCodes One Voice portfolio, including SBCs and Media Gateways, Microsoft SBAs and IP phones.
The AudioCodes' Element Management System (EMS) is a solution for management of AudioCodes' One Voice product portfolio, including the Mediant VoIP product family, MediaPack Media Gateways, Microsoft Skype for Business SBA and 400HD IP phones family. AudioCodes' EMS covers all aspects of operation, administration, management and provisioning of these voice network products. AudioCodes' EMS enables service providers, hosted services and enterprises deploying UC networks to manage their voice network throughout its complete life cycle. The SBA Pro Connect is a centralized, mass installation of Microsoft SBA software application and covers mass Microsoft Cumulative Updates, mass Microsoft SBA version upgrades, progress monitoring and notification, scheduled installation and performance of mass upgrades on all devices or on selected groups.
AudioCodes Session Experience Manager (SEM) is an analysis tool that isolates and remediates real time problems over a VoIP eco system, consisting of Microsoft Skype for Business and AudioCodes One Voice integrated solution. SEM provides monitoring and troubleshooting for the entire Skype for Business voice network. AudioCodes MobilityPLUS is a Mobile VoIP (mVoIP) Solution from AudioCodes consisting of a Client Management System (CMS) and a range of Mobile Soft Clients for Mobile Operating Systems and Smartphones. MobilityPLUS is available for smartphone operating systems, including iPhone operating system (iOS) and Android. AudioCodes VocaNOM allows callers to say the name of a person or a department and be automatically transferred to the requested party. The solution can be used by external users and by company personnel for internal calls.
AudioCodes SmartTAP Call Recording is a compliance and liability recorder supporting Skype for Business. SmartTAP is deployed across the enterprise to capture calls, either on-demand or, in some cases, full time, when calls about compliance and liability occur more frequently. AudioCodes Auto Attendant is a tool for managing inbound calls and delivering them to the correct destination based on the caller's selection. AudioCodes Auto Attendant supports call queuing for Automatic Call Distribution (ACD) based on different routing modes and agent availability. AudioCodes' Fax Server is a tool for managing inbound and outbound enterprise fax transmissions. AudioCodes Fax Server is a software application, which can be deployed on a server or on AudioCodes Mediant SBC/media gateways and SBA in branch offices. AudioCodes SIP Phone Support (SPS) is an application for AudioCodes Mediant Session Border Controllers (SBC) and gateways that enables connectivity between IP DECT devices and Skype for Business. AudioCodes' family of SOHO Routers offers service providers a range of all-in-one SOHO and small businesses routers combining access, data and voice onto a single device.
The Company's signal processor chips compress and decompress voice, data and fax communications. This enables these communications to be sent from circuit-switched telephone networks to packet networks. Its chips are digital signal processors on which the Company has embedded its algorithms. These signal processor chips are the basic building blocks used by its customers and the Company to enable their products to transmit voice, fax and data over packet networks. Its communications boards are designed to operate in gateways connecting the circuit-switched telephone network to packet networks based on IP. The IPmedia product family is designed to allow OEMs and application partners to provide content and services. The IPmedia boards provides voice and fax processing capabilities to enable, together with its architecture for development and deployment of services.
The SmartWORKS family of products is the Company's voice and data logging hardware integration board product line. SmartWORKS boards for the call recording and voice voice/data logging industry are compatible with a range of PBX telephone system integrations. AudioCodes offers a portfolio of global planning, implementation, operations and support services. AudioCodes' The Voice Experts @ Your Service program allows partners to complement their own services offering with its modular portfolio of Professional Services. AudioCodes offers technical support services. AudioCodes Academy offers a set of technical training courses for AudioCodes' partners and customers.
The Company competes with Media5, Grandstream, Natex, Iskratel, Zyxel, Innovaphone AG, Sonus Networks, Tainet Communication System Corp., Patton, Sangoma, Dialogic, Pirelli Broadband, Technicolor, Sagemcom, Netgear, Huawei, Cisco, Genband, Ferrari, Juniper, Adtran, One Access, Edgewater Networks, HP, Paton, Ingate, Oracle, Broadcom, Octasic, Mindspeed, Dialgic, PIKA Technologies, Polycom, Yaelink, Obihai, SNOM, Avaya, Alcatel-Lucent, Siemens, Mitel, NEC, Fritzbox, ADB Global, ZTE, Pace, Cavium and Texas Instruments Incorporated.
1 Hayarden Street, Airport City
Company Web Links
- BRIEF-Audiocodes signs distribution agreement with Microsoft for cloud connector edition
- BRIEF-Audiocodes fourth-quarter non-gaap earnings $0.08 per share
- BRIEF-AC's management recommends dividend of 2.5 zloty/share
- BRIEF-AC 9-month net profit rises to 25.9 mln zlotys YoY
- BRIEF-Audiocodes receives approval for extension of share repurchase program