Profile: Blackbaud Inc (BLKB.OQ)
17 Feb 2017
Blackbaud, Inc., incorporated on March 22, 2004, is a provider of software and services for the global philanthropic community. The Company's segments include the General Markets Business Unit (the GMBU), the Enterprise Customer Business Unit (the ECBU) and the International Business Unit (the IBU). The GMBU is focused on marketing, sales, delivery and support to all emerging and mid-sized prospects and customers in North America. The ECBU is focused on marketing, sales, delivery and support to all large and/or strategic prospects and customers in North America. The IBU is focused on marketing, sales, delivery and support to all prospects and customers outside of North America. It operates in four geographic regions: United States, Canada, Europe and Australia. The Company's customers use its cloud-based and on-premises software solutions and related services to help manage donations, fundraising costs, communications with constituents and manage their finances. Its solutions are designed to meet the needs of non-profits, foundations and other charitable giving organizations, and academic institutions, from large, multi-national organizations to small, emerging entities.
The Company offers a spectrum of cloud-based and on-premises solutions, as well as a resource network that enables and connects organizations of all sizes. Its portfolio of software and services support non-profit fundraising and relationship management, digital marketing, advocacy, accounting, payments and analytics, as well as grant management, corporate social responsibility (CSR) and education. It offers the global philanthropic community a system to meet any need with the constituent relationship management (CRM) system and online engagement platforms, backed by its analytic services. Its solutions can be combined with a range of consulting, training and professional services, maintenance and technical support, as well as payment processing, analytic and business intelligence services. In addition, the Company offers solutions that stretch across the spectrum of giving activities, including CSR programs, grant management, employee involvement, foundation management and other philanthropic activities. It provides solutions and services in various areas that address various technological and business process needs of its customers, such as fundraising and relationship management; analytics and business intelligence; communication and marketing; finance and operations; K-12 private schools; arts and cultural; customer support and maintenance; payment processing; professional services; training, and CSR.
The Company's fundraising and relationship management offerings include Raiser's Edge NXT, Blackbaud CRM, Luminate CRM, eTapestry and everydayhero. Its analytics and business intelligence offerings include Donor Acquisition, Prospect Research, Data Enrichment and Performance Management. Its communications and marketing includes Luminate Online, Blackbaud Online Express and Blackbaud NetCommunity. Its finance and operations include Financial Edge NXT, GIFTS Online, FIMS and Blackbaud Outcomes. Its K-12 private schools offerings include onMessage, onRecord, onCampus, onBoard, Smart Tuition and Smart Aid. Its arts and cultural solution includes Altru. Its CSR solution includes AngelPoints.
Raiser's Edge NXT is the cloud-based solution designed to manage a non-profit organization's constituent relationship management and fundraising activity. Blackbaud CRM, also known as Enterprise CRM, is a customizable fundraising and relationship management solution. Luminate CRM is the Company's Salesforce-based CRM offering for non-profits and is sold as a single integrated solution with Luminate Online. eTapestry is a cloud-based donor management and fundraising solution built specifically for smaller, developing non-profits. everydayhero is a cloud-based crowdfundraising solution designed to meet the peer-to-peer fundraising needs of nonprofits' supporters. Luminate Online includes tools to build online fundraising campaigns as part of an organization's existing Website or as a stand-alone fundraising site. Blackbaud Online Express is a cloud-based fundraising and marketing tool designed for smaller non-profit organizations using Raiser's Edge. Blackbaud NetCommunity is an online marketing and communications tool.
Financial Edge NXT is the cloud accounting solution for non-profits. GIFTS Online is a cloud-based solution built with core functions that provide grant making capabilities. FIMS is an on-premises, integrated foundation management system that helps community foundations, faith-based organizations, and education and scholarship programs manage grants, finances and donors in a centralized system. The Company's onBoard is an enrollment management system. Its onCampus is a learning management system. The onMessage is a content management system that gives schools the flexibility to build and edit Webpages. Smart Aid offers schools the ability to accept online, customized applications for financial aid.
Altru is a cloud solution that helps arts and cultural organizations consolidate admissions, membership, fundraising, merchandise and marketing. Its solutions provide payment processing capabilities that enable their donors to make donations, and purchase goods and services using numerous payment options, including credit card and automated clearing house (ACH) checking transactions, through online transactions. Its consultants provide data conversion, implementation and customization services for each of its software solutions. These services include system implementation; data conversion, business process analysis and application customization; database merging and enrichment, and credit card transaction processing; database production activities, and Website design services. It also provides a range of onsite, instructor-led online and on-demand training services. AngelPoints is an integrated CSR solution that helps corporations mobilize the collective power of their employees.
The Company competes with Microsoft, Salesforce.com and Oracle.
2000 Daniel Island Dr
CHARLESTON SC 24992-7541