Profile: Callidus Software Inc (CALD.OQ)

CALD.OQ on NASDAQ Stock Exchange Global Market

6.74USD
1 Aug 2013
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Callidus Software Inc., incorporated on September 6, 1996, provides cloud-based solutions for sales effectiveness, sold to companies of every size throughout the world. The CallidusCloud platform is composed of the Hiring Cloud, the Marketing Cloud, the Sales Effectiveness Cloud and the Learning Cloud. The Company's solutions enable businesses to achieve new insights into the principal levers that drive sales force performance. In May 2012, the Company acquired an executive career community and job board, 6FigureJobs. On January 3, 2012, the Company acquired LeadFormix, Inc. (LeadFormix). On October 3, 2011, the Company acquired Webcom, Inc. On September 8, 2011, the Company acquired Rapid Intake, Inc. On July 5, 2011, the Company acquired iCentera, Inc.

The CallidusCloud product suite provides Software as a Service (SaaS) solution for all aspects of sales effectiveness, including sales hiring, sales enablement and collaboration, CPQ solutions, incentive design and payment, sales coaching and optimization, and learning management including content authoring. The Company's products combine a SaaS-based solution with analytics framework, and workflow functionality. While the Company's horizontal solution is applicable to every industry, CallidusCloud additionally provides value-added industry-specific solutions, particularly in financial services and insurance, telecommunications, life sciences and pharmaceuticals, and technology. CallidusCloud also provides packaged integration with Salesforce.com and Netsuite, enabling an organization's sales team to seamlessly access the Company's applications from its Sales Force Automation/Customer Relationship Management system. Callidus On-Demand can be configured with a selection of business process outsourcing levels and options that suit an organization's business objectives, requirements, and resources.

The CallidusCloud solution suite helps businesses drive sales productivity across every stage of the sales talent lifecycle, from making the right sales hire, to making it easier to sell, to motivating sales execution with targeted incentives and rewards, to building a knowledge-based work culture with high frequency coaching and development. The Company's software consulting services provide customers with a range of sales solution implementations, system upgrades, compensation plan enhancements, migration assistance, reporting and integration consulting and solution architecture services. The Company's customers use sales effectiveness solutions to optimize investments in sales planning and performance, specifically in the areas of sales and channel quota, coverage, incentive management, and coaching and training.

The Hiring Cloud

The Company’s Hiring Cloud consists of CallidusCloud Sales Selector, based on the Salesforce Assessments platform. It delivers a combination of online video interviewing, assessment testing, and social benchmarking designed to enable sales managers to rapidly evaluate candidates based on selling technique, sales temperament, and proven performance. The solution accelerates the sales selection and hiring processes, so managers can interview more sales candidates more rapidly, while reducing the risk of costly hiring mistakes. The Sales Test, also based on the Salesforce Assessments platform, is an online sales testing tool that enables companies to hire the right sales professionals based on different sales roles in the organization, and furnishes managers with indicative performance scores, interview guidelines, capability tables, and reference check guidelines specific to each candidate.

The Marketing Cloud

The Company’s Marketing Cloud consists of LeadFormix Marketing Automation and Lead Management. It enables sales teams to rapidly identify and reach decision makers, and close deals faster. LeadFormix provides analytics which help marketing and sales teams identify the right business opportunities to pursue, and delivers lead scoring algorithms, which enable both teams to prioritize leads by jointly deciding the ideal lead score to be considered sales-ready.

The Sales Effectiveness Cloud

The Company’s Sales Effectiveness Cloud consists of Commissions (TrueComp Manager), which automates the modeling, design, administration, reporting, and analysis of commissions and incentive programs based on customer-defined key performance indicators (KPIs), including profitability of sales or customer value, orders, and product introduction or geographic expansion. The solution provides a user-maintainable system that can be modified throughout fiscal periods based on organizational or market changes. The solution also provides modeling functionality to enable organizations to simulate different organizational, incentive, and/or market scenarios and project financial results and sales expenditures.

Sales Coach, which enables businesses to rank sales professionals based on different KPIs from multiple data stores across the enterprise, identify the core activities and behaviors that drive top performance, and then coach their sales professionals to replicate the performance of their stars. This product was initially offered through resale. It is offered as part of its SaaS solution set. Objectives, which enable organizations to design and deploy strategic objective-based bonus plans and long-term incentive programs to drive business critical to the Company's longer term development. Quotas, designed to provide sales and finance teams with a solution that ensures sales quotas are allocated fairly based on market performance and coverage, on time, and are aligned with corporate revenue goals. Communicator, designed to help accelerate and streamline communications with a business' sales force and sales channels to help drive higher impact and more consistent results with incentive deployments. Channel Management and Onboarding, designed for companies with independent channels that need one central location to manage agent, producer, and partner onboarding, data management, and incentive management. Insight, which delivers a centralized visibility of financial and sales performance across a company's sales force and channel.

The Company’s ActekSoft ACom3 provides automation in integration, plan configuration, producer management, payout calculation, and communication. ACom3 is built for business users, with product development focused on continual expansion of core product functionality to ensure ACom3 delivers automation. Sales Collaboration, from iCentera, is a cloud and mobile solution designed to provide real-time sales guidance, delivering easy to use, customizable, private Websites that enable marketing, subject experts, solution leaders and sales to quickly collaborate. The solution enables companies to deliver the knowledge, assets, tools, and resources across their sales network to help sales effectively share practices and relevant information so they can rapidly communicate value to the buyer and win more business. CallidusCloud CPQ (Configure-Price-Quote), from Webcom Inc., acquired, is a cloud and mobile solution that makes the quoting and selling process simpler, faster, and cheaper. Cross-sell and up-sell opportunities are highlighted to increase the deal size and value to the customer.

The Learning Cloud

The Company’s Learning Cloud consist of Litmos Learning Management System (LM), which enables companies to deploy training content to their staff and channel partners over the cloud. Rapid Intake helps course developers collaboratively create courses once and publish to both desktop browsers and mobile devices in one joint package. All output is Sharable Content Object Model (SCORM) compliant and works on personal computers (PCs), Macs, and touchscreen mobile devices. Rapid Intake's eLearning Studio and mLearning Studio products enable instructional designers and content owners to collaboratively create interactive courses built on proven learning patterns, regardless of skill levels, and deliver them over the cloud on desktops, laptops and mobile devices.

Professional Services

The Company provides integration and configuration services to the Company's customers and partners. Professional services include the identification and sourcing of legacy data, configuration of application rules to create compensation and coaching plans, set up of pre-defined reports and custom reports, and the ability to interface the Company's hosted application with other applications used by its customers. Configuration and other professional services related to the Company's software can be performed by its customers, or at their discretion, by the Company or third-party implementation providers. The Company also provides services to its implementation partners to aid them in certain projects and training programs. In addition, the Company provides Callidus Strategic and Expert Services to helps customers optimize incentive compensation business processes and management capability. The professional services the Company performs are performed on a time and materials basis.

Sales Operations Services

The Company provides a suite of value-added business outsourcing solutions designed to drive specific customer outcomes. Each solution includes clearly defined engagement plans, rapid deployment methods, and a proven track record of delivering value to customers. Services include Sales Operations Management for managing day-to-day operations and maintenance of the sales effectiveness system; Sales Performance Management for designing and deploying the right territory, quota, incentive plan, and coaching strategy to drive specific financial targets; Sales Performance Intelligence for analysis of capacity, coverage, and incentive effectiveness, and Sales Performance Optimization for benchmarking and tuning of the SPM system.

Maintenance and Technical Support Services

The Company has maintenance and technical support centers in the United States and India. The Company offers two levels of support, standard and premium, which are provided on a yearly basis. Under both levels of support, the Company's customers are provided with online access to its customer support database, telephone, Web and e-mail support, and all product enhancements and new releases. In addition, online chat is offered to customers as an alternative option. In the case of premium support, the Company's customers are provided with access to a support engineer 24 hours a day, seven days a week. In addition, customers who subscribe to standard or premium support can access remote technical account manager to assist with management and resolution of support requests.

Education and Professional Development Services

The Company offers a set of over 20 performance-oriented, role-based training courses for the Company's customers, partners, and employees. The Company's educational services include self-service Web-based training, classroom training, virtual training with off-site instructor, on-site training, and custom training. The Company's professional certification is available to promote standards for SPM professionals who demonstrate the ability to implement the Company's suite of products.

The Company competes with Oracle Corporation, HireVue, InterviewStream, Eloqua, Marketo, Pardot, BigMachines, Cameleon Software, Merced Systems, Synygy, SAVO, and Sterling Commerce, Varicent Software, Xactly Corporation, Adobe Systems, Saba, SuccessFactors, SumTotal Systems and Taleo.

Company Address

Callidus Software Inc

Suite 500, 6200 Stoneridge Mall
PLEASANTON   CA   94588
P: +1925.2512200
F: +1925.2510525

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