Profile: Diebold Inc (DBD.N)
27 Sep 2016
Diebold, Incorporated, incorporated on August 11, 1876, is engaged in the business of financial self-service (FSS) and security solutions, which it integrates based on its customers' needs. The Company's segments include North America (NA), Asia Pacific (AP), Europe, Middle East and Africa (EMEA), and Latin America (LA). The Company offers an integrated line of self-service solutions and technology, including automated teller machine (ATM) outsourcing, ATM security, deposit automation, recycling and payment terminals and software. The Company also offers functionality terminals capable of supporting mobile card-less transactions and two-way video technology to support bank branch automation. The Company supplies ATMs and related services across the world. The Company through its segments sells and services FSS and security systems around the globe, as well as elections, lottery and information technology solutions in Brazil other, through subsidiaries, joint ventures and independent distributors in various countries.
The Company, within NA, leases manufacturing facilities in Greensboro, North Carolina and has selling, service and administrative offices throughout the United States and Canada, including a software development center in Canada. AP owns and operates manufacturing facilities in China and India and selling, service and administrative offices in the following locations, such as Australia, China, Hong Kong, India, Indonesia, Malaysia, Philippines, Taiwan, Thailand, Singapore and Vietnam. EMEA owns or leases and operates manufacturing facilities in Belgium and Hungary and has selling, service and administrative offices in the following locations, such as Austria, Denmark, Belgium, France, Germany, Hungary, Israel, Italy, Luxembourg, Morocco, Namibia, the Netherlands, Poland, Portugal, Russia, South Africa, Spain, Switzerland, Turkey, Uganda, the United Arab Emirates and the United Kingdom. LA has selling, service and administrative offices in the following locations, such as Barbados, Belize, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, and Uruguay. In addition, LA owns and operates manufacturing facilities, and has selling, service and administrative offices throughout Brazil.
The Company offers self-service support and managed services, which include installation and maintenance of its products, OpteView remote services, availability management, branch automation and distribution channel consulting. Additionally, service revenue includes services and parts the Company provides on a billed-work basis that are not covered by warranty or service contract. The Company provides end-to-end managed services and outsourcing solutions, which include remote monitoring, troubleshooting for self-service customers, transaction processing, currency management, maintenance services and support through person-to-person or online communication. The Company provides value to its customers by offering a comprehensive array of hardware-agnostic managed services and support. The Company's service organization provides strategic analysis and planning of new systems, systems integration, architectural engineering, and consulting and project management. It focus on securing multi-vendor services contracts primarily in North America.
The Company offers integrated, multi-vendor ATM software solutions designed for customer's self-service network. It has over five primary types of self-service software that the Company provides for customers, which include terminal application software, automation technology software, operational software, marketing software and security. The terminal application software provides the ability to integrate seamlessly into traditional and multi-vendor environments. Automation technology software enables the self-service platform to transform into an enterprise banking solution that can connect to other banking channels and systems. Operational software provides centralized management of the entire self-service fleet, providing intelligence and operations using data analytics. Marketing software allows financial institutions (FIs) to provide personalized interaction with the consumer through the self-service channel. It offers a range of self-service solutions. The self-service products include a range of teller automation terminals, as well as ATMs capable of cash dispensing and a number of functionalities, including check and cash deposit automation, cash recycling, mobile capabilities and two-way video. It also offers software solutions consisting of multiple applications that process events and transactions.
The Company provides physical and electronic security systems, as well as assisted transactions, providing total security systems solutions to financial, commercial, retail and other markets. The Company provides services for a portfolio of physical security offerings, in addition to serving as a national locksmith. The product portfolio consists of over two primary product groups, facility products and barrier solutions. Facility products include pneumatic tube systems for drive-up lanes, as well as video and audio capability to support remote transactions. Barrier solutions include vaults, safes, depositories, bullet-resistive items and under-counter equipment. Its VeraPass barrier solution is an access solution for FIs, retailers, and commercial property management firms that supports the management of locks and keys. It provides a range of electronic security services and products, as well as monitoring solutions. It provides security monitoring solutions, including remote monitoring and diagnostics, fire detection, intrusion protection, managed access control, energy management, remote video management and storage, logical security and Web-based solutions through its SecureStat platform. It offers election, lottery and information technology solutions to customers in Brazil. It provides voting machines for official elections in Brazil. It also provides the terminals for the governmental lottery and correspondent bank, which are distributed in over 11,000 locations across the country.
The Company competes with Nautilus Hyosung, Inc., Wincor Nixdorf, GRG Banking Equipment, Glory Global Solutions, Oki Data, Triton Systems, Fujitsu, Hitachi-Omron, Hantle/GenMega, KEBA, Perto, KAL, Phoenix Interactive, IBM, HP, Actuant Corp., Allegion PLC, Benchmark Electronics Inc., Brady Corp., Convergys Corp., DST Systems, Fidelity National Information Services, Fiserv Inc., Global Payments Inc., Harris Corp., International Game Technology PLC, Intuit Inc., Lexmark International Inc., Logitech International SA, Mettler Toledo International Inc., NCR Corp., Netapp Inc., Outerwall Inc., Pitney-Bowes Inc., Sensata Technologies Holding NV, The Brinks Company, The Timken Company, Unisys Corp., Western Union Company (The) and Woodward Inc.
5995 Mayfair Rd
PO Box 3077
NORTH CANTON OH 44720-8077
Company Web Links
- BRIEF-Britain refers Diebold/Wincor merger for full investigation
- BRIEF-Diebold and Wincor merger faces British competition probe
- BRIEF-Diebold to enter into a domination and profit-and-loss transfer agreement with Wincor Nixdorf
- BRIEF-Diebold completes Wincor Nixdorf acquisition
- BRIEF-Diebold says receives unconditional clearance in Poland, for Wincor Nixdorf deal