Profile: Epazz Inc (EPAZ.PK)
14 Mar 2014
EPAZZ, Inc., incorporated on March 23, 2000, develops a Web portal infrastructure operating system product called BoxesOS v3.0. The Company offers seven primary product lines. The Epazz BoxesOS v3.0 product is offered through Epazz, Inc., the Desk/Flex Software product is offered through Desk Flex, Inc., the Agent Power product is offered through Professional Resource Management, Inc., the AutoHire software is offered through Epazz, Inc., IntelliSys offers the Integrated Plant Management Control (IPMC) software product, K9 Bytes offers a series of Point of Sale software products for pet care, boarding and retail pet stores. In July 2012, the Company acquired K9 Bytes Software. In August 2012, the Company acquired MS Health Software Corporation (MS Health), a cloud-based solution for behavioral healthcare, mental health and social services providers.
BoxesOS provides a Web portal infrastructure operating system designed to satisfaction of key stakeholders (students, faculty, alumni, employees, and clients). BoxesOS creates sources of revenue for Alumni Associations and Non-Profit organizations through utilizing a Web platform to conduct e-commerce and provides e-commerce tools for small businesses to easily create my accounts for their customers. BoxesOS can also link a college or university's resources with the business community by allowing businesses to better train their employees by utilizing courseware development from higher education institutions.
Epazz BoxesOS v3.0
Epazz BoxesOS v3.0 (Web Infrastructure Operating System) is the Company's flagship product. Epazz BoxesOS integrates with each organization's back-end systems and provides a customizable personal information system for each stakeholder. The Company's Services include Single sign-on, which provides a single-sign-on with security procedure to protect users' information and identity; Course Management System, which manages distance, traditional courses and Calendar; Enterprise Website Content Management, which manages public sites with multi contributors; Integration Management Services, which integrated into Enterprise Resource Planning (ERP) and Mainframes; E-mail Management, which is an e-mail server and Web client; Instant Messenger Services, which is an instant messaging and alerts; Customer Relationship Management, which includes prospective students and alumni; Calendar/Scheduler Management, which includes event directory, groupware, and personal calendar; Administrative Support Services, which is an online payment services, and Business Services, which includes facility Management and Online Bookstore.
The AutoHire system provides a tool to power career centers, post job ads to sites and job boards, and to collect resumes online. One features of the AutoHire system is the interactive question and online screening and ranking system. The interactive question system provides a means for the client to maintain their own library of questions and to attach selected questions to job opportunities posted. Responses obtained can be used to screen and rank candidates to permit hiring managers to focus their attention on only the most suitable candidates.
Desk Flex Software
DFI developed the Desk/Flex Software (Desk/Flex) to enhance the value of businesses' real estate investments and modernize their office space. Desk/Flex lets businesses make better use of office space restrictions by enabling employees to instantly access their workstation tools from multiple areas in and outside of the office. Desk/Flex lets employees reserve space in advance or claim space instantly. It adjusts the telephone switch (Private Branch Exchange (PBX)) so that calls ring at the desk du jour, or go directly to voice mail when a worker is not checked in. Key Features of Desk/Flex include Quick and Easy Check-In, Point-and-Click Floor Maps, PBX Interaction, Web Browser and Local Kiosk Access, Advance Reservations and Occupancy Reports. Desk/Flex is responsive to office size and needs, servicing small to large businesses. Desk/Flex can be configured to administer a single site or multiple sites locally or remotely. Desk/Flex has full integration capabilities with both Nortel and Avaya, which combined represent the majority of the telecommunications and inbound automatic call distributor (ACD) market.
Agent Power Software
Agent Power Software (Agent Power) is Professional Resource Management, Inc.’s (PRMI's) software line. Agent Power is a suite of six applications. The applications feature workforce management components, which include planning and scheduling; agent adherence; agent performance; automatic call distributor (ACD) group performance; real-time agent status, and info screen. All modules of Agent Power have full integration capabilities with Nortel, Avaya, and ROLM ACDs, and the Planning and Scheduling module works with any modern ACD system.
IntelliSys developed the Integrated Plant Management Control (IPMC) Software, which is a software system design for water and wastewater facility management. IPMC is the technology-based strategy for optimizing operations by automatically collecting, managing, organizing and disseminating information for the operations, management, laboratory, maintenance, and engineering functions.
Suite 1320, 205 W. Wacker Dr.
CHICAGO IL 60606