Profile: Franklin Covey Co (FC.N)
26 May 2017
Franklin Covey Co., incorporated on December 2, 1983, is a global company specializing in performance improvement. The Company's segments are Direct Offices, Strategic Markets, Education practice and International Licensees. The Direct Offices segment consists of its geographic sales offices that serve the United States and Canada, its international sales offices located in Japan, the United Kingdom, and Australia, and its public programs group. The Strategic Markets segment includes its government services office, the Sales Performance practice, the Customer Loyalty practice, and a new Global 50 group, which is specifically focused on sales to large, multi-national organizations. The Education practice segment consists of its domestic and international Education practice operations, which are centered on sales to educational institutions, such as elementary schools, high schools, and colleges and universities. The International Licensees segment consists of its international licensees' royalty revenues.
The Company also provides clients with training in management skills, relationship skills and individual effectiveness, and it can provide personal-effectiveness literature and electronic educational solutions to its clients as needed. The Company's practices include Leadership, Execution, Productivity, Trust, Sales Performance, Customer Loyalty and Education.
The Company's Leadership practice develops leaders at three levels: personal, team and organization-wide. Its Leadership practice is designed to develop leaders who achieve sustained performance, engage employees to achieve the objectives, win the loyalty of customers and other stakeholders, and build a strategic advantage by identifying and making a distinctive contribution. Its leadership solutions include The 7 Habits of Highly Effective People-Signature Program 4.0; The 7 Habits for Managers; Leadership: Great Leaders, Great Teams, Great Results; Leadership Modular Series, and Executive Coaching. Its The 7 Habits for Managers solution teaches the fundamentals of mobile knowledge worker. Its Leadership: Great Leaders, Great Teams, Great Results offering contains the entire core content of the Company's Leadership practice. The Leadership Modular Series comprises seven standalone modules (of 3 to 4 hours in duration) that teach imperatives leaders can apply to create a work environment that addresses the needs of today's knowledge worker. The Company offers senior executives a coaching experience created in partnership with Columbia University, which includes methodologies approved by the International Coach Federation (ICF).
The Company's execution offerings include The 4 Disciplines of Execution: Manager Certification, My4DX.com and What the CEO Wants You to Know: Building Business Acumen. The purpose of manager certification includes helping managers not only develop specific skills, but to also create actual work plans. My4DX.com is designed to fully support the Company's 4 Disciplines of Execution methodology. Its What the CEO Wants You to Know: Building Business Acumen training supports the Execution practice disciplines by helping individuals and teams understand the financial engine of their business and how they can positively affect it.
The Company's Productivity practice equips individuals, teams, and organizations to make intentional decisions and execute on high-impact goals and projects in the midst of unlimited choices, demands, and distractions. Its Productivity practice offerings include The 5 Choices to Extraordinary Productivity, Project Management Essentials for the Unofficial Project Manager, Writing Advantage and Presentation Advantage.
The 5 Choices to Extraordinary Productivity program is designed to provide the in-depth skills, knowledge, and attitudes that allow individual contributors, teams, and organizations to be able to identify, validate, and act on what's most important. The Company's Writing Advantage program teaches participants how to set quality writing standards that help people increase productivity, resolve issues, avoid errors, and heighten credibility. Presentation Advantage work session is designed to help participants deliver successful presentations.
The Company's Trust practice offerings include Leading at the Speed of Trust and Working at the Speed of Trust-For Associates. Leading at the Speed of Trust program engages leaders at all levels in identifying and closing the trust gaps in their organization. Its Working at the Speed of Trust-For Associates helps individual contributors identify and address trust gaps in their personal credibility and in their relationships at work.
Through consulting, training and coaching, the Company's Sales Performance practice helps sales leaders and salespeople act as trusted business advisors who create value and help clients succeed. Helping Clients Succeed is a mind-set, skill-set, and tool-set for becoming client-centered.
Winning Customer Loyalty
The Company's Customer Loyalty practice helps leaders of multiunit organizations create a culture where employees are engaged and equipped to deliver great customer experiences. Its Customer Loyalty practice is designed to help organizations to collect statistically valid feedback from a representative sample of customers and employees; to increase the visibility of customer-service metrics so managers get real-time feedback, and to measure and improve employee engagement.
The Company's Education practice is dedicated to helping educational organizations build a culture that will produce good results. Its Education practice offerings include Primary Education Solutions: The Leader in Me, and Secondary Education Solutions: The 7 Habits of Highly Effective Teens. The Leader in Me process is designed to be integrated into a school's core curriculum and everyday language. The Company's primary delivery methods include All Access Pass, Onsite Presentations, Client Facilitators, International Licensees, E-Learning, Public Workshops, Custom Solutions and Media Publishing.
The Company competes with Development Dimensions International, CRA International, Inc., Learning Tree International Inc., GP Strategies Corp., FTI Consulting, Inc., American Management Association, Wilson Learning, Forum Corporation, Corporate Executive Board Co., The Hackett Group and the Center for Creative Leadership.
Franklin Covey Co
2200 W Parkway Blvd
SALT LAKE CITY UT 84119-2099