Profile: FedEx Corp (FDX)
20 Jan 2017
FedEx Corporation (FedEx), incorporated on October 2, 1997, provides a portfolio of transportation, e-commerce and business services through companies competing collectively, operating independently and managed collaboratively, under the FedEx brand. The Company's segments include FedEx Express, TNT Express, FedEx Ground, FedEx Freight and FedEx Services. The FedEx Express segment offers a range of the United States domestic and international shipping services for delivery of packages and freight. TNT Express segment collects, transports and delivers documents, parcels and freight on a day-definite or time-definite basis. The FedEx Ground segment provides business and residential money-back guaranteed ground package delivery services. The FedEx Freight segment offers less-than-truckload (LTL) freight services. The FedEx Services segment provides the Company's other companies with sales, marketing, information technology, communications, customer service and other back-office support.
The Company's FedEx Express segment includes Federal Express Corporation (FedEx Express), which is an express transportation company offering time-definite delivery. The FedEx Express segment offers overnight package delivery services in the United States, including FedEx First Overnight, FedEx Priority Overnight and FedEx Standard Overnight. As of May 31, 2016, FedEx SameDay service was available for urgent shipments up to 150 pounds to any of the United States destination. The segment also offers the United States express overnight and deferred freight services. In addition, FedEx One Rate gives the United States customers a predictable flat rate shipping option that is calculated based on the packaging type, service selected and destination.
As of May 31, 2016, the FedEx Express segment offers international express and deferred package delivery to over 220 countries and territories with a range of time-definite services. As of May 31, 2016, FedEx International Priority package services provided time-definite delivery within one, two or three business days across the world. As of May 31, 2016, FedEx International Economy package services provided time-definite delivery within five business days across the world. As of May 31, 2016, FedEx International First package services provided time-definite delivery to select postal codes in 20 global markets.
The FedEx Express segment also offers domestic pickup-and-delivery services within countries, including the United Kingdom, Canada, China, India, Mexico, Brazil, France, Poland and South Africa. In addition, the FedEx Express segment offers international express and deferred freight services. It also provides FedEx Delivery Manager, which allows the United States residential customers to customize home deliveries to fit their schedule by providing a range of options to schedule dates, locations and times of delivery. By signing up at fedex.com, customers can receive notification of FedEx Express and FedEx Ground packages en route to their homes, and can choose various delivery options.
The FedEx Express segment's primary sorting facilities are located in Memphis and Indianapolis. It has regional hubs in Newark, Oakland, Fort Worth and Greensboro, and metropolitan sorting facilities in Los Angeles and Chicago. Its facilities in Anchorage, Paris, Guangzhou, Cologne/Bonn and Osaka serve as sorting facilities for express package and freight traffic moving to and from Asia, Europe and North America. Its additional sorting and freight handling facilities are located at Narita Airport in Tokyo, Stansted Airport outside London and Pearson Airport in Toronto. Its facilities in Guangzhou, Paris, Cologne/Bonn and Osaka are also designed to serve as regional hubs for their respective market areas. Its facility in Miami, the Miami Gateway Hub, serves the Company's South Florida, Latin American and Caribbean markets.
The FedEx Express segment includes FedEx Trade Networks, Inc. (FedEx Trade Networks), which provides international trade services, specializing in customs brokerage and global ocean and air freight forwarding. FedEx Trade Networks also provides international trade advisory services, including assistance with the Customs-Trade Partnership Against Terrorism program, and through its WorldTariff subsidiary, publishes customs duty and tax information for over 180 customs areas around the world at May 31, 2016. In addition, FedEx Trade Networks provides customs clearance services for FedEx Express segment at the United States hub facilities. As of May 31, 2016, value-added services of FedEx Trade Networks included 120 freight forwarding offices in 26 countries, and Global Trade Data, an information tool that allows customers to track and manage imports. FedEx CrossBorder, LLC (FedEx CrossBorder), a subsidiary of FedEx Trade Networks, offers cross-border enablement technologies and solutions. FedEx CrossBorder's capabilities include export compliance management, Harmonized System classification, currency conversions, international payment options inclusive of language translation, shopping cart management, duty and tax calculations, and credit card fraud protection. The segment includes FedEx SupplyChain Systems, Inc. (FedEx SupplyChain), which is an integrated logistics provider that offers a range of supply chain solutions. FedEx SupplyChain offers services that include critical inventory logistics, transportation management and temperature-controlled transportation through a network of owned and managed resources.
The Company's TNT Express segment includes TNT Express B.V. (TNT Express), which is an international express transportation, small-package ground delivery and freight transportation company. The segment's services are primarily classified by the speed, distance, weight and size of consignments. Its shipments are between businesses. The segment also offers business-to-consumer services to select customers. As of May 31, 2016, it operated road transportation networks and delivered to over 200 countries.
The TNT Express segment provides various types of express services, including Express and Economy Express. The Express services are day-definite and delivered next-day or fastest-by-air for distances for which next-day is not possible. The Economy Express services are also day-definite and are delivered fastest-by-road, except for intercontinental deliveries, which depend on air. It also provides specialized or extremely urgent deliveries, which include products, such as same-day, value-added and non-standard freight services. The TNT Express segment has international presence with domestic, regional and intercontinental delivery. The segment serves primarily large companies and multinationals, as well as small and medium-sized enterprises. It serves industries, such as industrial, automotive, high-tech and healthcare. It operates road networks in Europe, the Middle East, Asia, Australia and South America.
The Company's FedEx Ground segment operates through FedEx Ground Package System, Inc. (FedEx Ground), which is a North American provider of small-package ground delivery services. The segment provides day-certain service to any business address in the United States and Canada, as well as residential delivery to residences in the United States through its FedEx Home Delivery service. As of May 31, 2016, the FedEx Ground segment operated a multiple hub-and-spoke sorting and distribution system consisting of 575 facilities, including 33 hubs, in the United States and Canada. To provide FedEx Home Delivery service and FedEx SmartPost Service, the FedEx Ground segment leverages its pickup operation and hub and line haul network. FedEx Ground provides shipment tracing and proof-of-delivery signature functionality through its Website, fedex.com
The FedEx Ground segment includes FedEx SmartPost service, which specializes in the consolidation and delivery of high volumes of low-weight, less time-sensitive business-to-consumer packages using the United States Postal Service (USPS) for final delivery to any residential address or post-office box in the United States. The FedEx Ground segment also includes GENCO Distribution System, Inc. (GENCO), which is a North American third-party logistics provider. GENCO's infrastructure and supply chain capabilities include reverse logistics, providing triage, test and repair, remarketing and product liquidation solutions. GENCO offers a range of product lifecycle logistics services to customers in the technology, consumer, industrial, retail and healthcare markets.
The Company's FedEx Freight segment includes FedEx Freight, Inc. (FedEx Freight), which is a provider of LTL freight services across various lengths of haul with offerings, including FedEx Freight Priority and FedEx Freight Economy. The FedEx Freight segment also offers freight delivery service to points in Canada, Mexico, Puerto Rico and the United States Virgin Islands. The segment also includes FedEx Custom Critical, Inc. (FedEx Custom Critical), which is a North American provider of time-specific critical shipment services. The FedEx Freight segment provides service to all the United States Zone Improvement Plan (ZIP) codes (including Alaska and Hawaii). The FedEx Freight Advance Notice feature available on FedEx Freight Priority shipments that uses the Company's technology systems to notify its customers through the Internet, e-mail or fax when a shipment may be delayed beyond its estimated delivery date. In addition, FedEx Freight A.M. offers freight delivery within and between the United States and Canada.
FedEx Custom Critical provides a range of expedited, time-specific freight-shipping services throughout the United States, Canada and Mexico. FedEx Custom Critical offers services, such as Surface Expedite, which is for exclusive-use and network-based transport of critical shipments and expedited shipments; Air Expedite, which offers a range of air solutions to meet customers' critical delivery times; White Glove Services, which is for shipments that require extra care in handling, temperature control or specialized security, and ShipmentWatch, through which FedEx Custom Critical manages SenseAware devices to track customers' shipments by programming the device to the customer's requirements prior to the shipment, sending the device to the shipper and then monitoring the shipment from pickup to delivery. FedEx Truckload Brokerage, subsidiary of FedEx Custom Critical, provides freight brokerage solutions within the United States and into and out of Canada and Mexico.
The Company's FedEx Services segment includes FedEx Corporate Services, Inc. (FedEx Services). The FedEx Services segment consists of FedEx Office and Print Services, Inc. (FedEx Office), which provides document and business services and retail access to its package transportation businesses. Its FedEx Mobile is a suite of solutions, including the FedEx mobile application, FedEx mobile Website and short messaging service (SMS) text messaging. The FedEx Mobile application allows recipients to track packages, get quick rates and estimated delivery times, find the nearest FedEx location and access FedEx Delivery Manager to customize home deliveries. FedEx Mobile allows customers to track packages, create shipping labels, view account-specific rate quotes and access drop-off location information. Its SMS Notifications allow customers to track or follow a package through text messaging.
FedEx Office has its iPhone, iPad and Android applications that allow customers to print directly from their devices to any FedEx Office location in the United States or have the order delivered right to their door, while also allowing customers to get account-specific pricing, track print orders or packages, or find the nearest FedEx Office location. FedEx Office self-serve printers offer universal serial bus (USB) access to print documents, as well as the ability to retrieve and print documents from customers' cloud accounts. FedEx also uses wireless data collection devices to scan bar codes on shipments to help the package information availability to its customers. The Company's FedEx Ship Manager suite of solutions offer a range of options to help its customers to manage their parcel and LTL shipping and associated processes.
FedEx Office's network of digitally connected locations offer access to copying and digital printing through retail and Web-based platforms, signs and graphics, professional finishing, computer rentals, and a range of FedEx day-definite ground shipping and time-definite global express shipping services. FedEx Office's network of locations provide access points to FedEx Express and FedEx Ground services for higher margin retail customers. Customers may also have their FedEx Express, FedEx Ground and FedEx Home Delivery packages delivered to any FedEx Office location nationwide by choosing the Hold at FedEx Location option when initiating a shipment, or even when a shipment is on its way. FedEx Office also offers packing services, and packing supplies and boxes included in its retail offerings.
The Company competes with United Parcel Service, Inc., DHL, GeoPost, General Logistics Systems, United States Postal Service, YRC Worldwide Inc., XPO Logistics, Inc., Old Dominion Freight Line, Inc. and ArcBest Corporation.
942 Shady Grove Rd S
MEMPHIS TN 38120-4117
Company Web Links
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- Shippers, online retailers seek way around rising delivery costs