Profile: FedEx Corp (FDX)
21 Nov 2014
FedEx Corporation (FedEx), incorporated on October 2, 1997, is a holding company. The Company provides a portfolio of transportation, e-commerce and business services under the FedEx brand. The Company operates in four segments: FedEx Express, FedEx Ground, FedEx Freight and FedEx Services. Federal Express Corporation (FedEx Express) is an express transportation company, offering time-certain delivery within one to three business days and serving markets. FedEx Ground Package System, Inc. (FedEx Ground) is a provider of small-package ground delivery service. FedEx Ground provides day-certain service to every business address in the United States and Canada. FedEx Freight Inc (FedEx Freight) is a provider of less-than-truckload (LTL) freight services. FedEx Corporate Services, Inc. (FedEx Services) provides the Company's other companies with sales, marketing, information technology, communications and back-office support. In May 2014, the Company acquired Supaswift businesses in South Africa and six other countries.
The FedEx Express segment includes FedEx Trade Networks, Inc., which provides international trade services, specializing in customs brokerage and global ocean and air freight forwarding, and FedEx SupplyChain Systems, Inc., which offers a range of supply chain solutions. FedEx Express offers time-definite delivery within one to three business days, serving markets that generate more than 90% of the world's gross domestic product through door-to-door, customs-cleared service, with a money-back guarantee. FedEx Express has approximately 58,400 drop-off locations (including FedEx Office centers), 660 aircraft and approximately 52,400 vehicles and trailers in its integrated global network.
FedEx Express offers a range of shipping services for delivery of packages and freight. Overnight and deferred package services are backed by money-back guarantees and extend to nearly the entire United States population. FedEx Express offers three United States overnight package delivery services: FedEx First Overnight, FedEx Priority Overnight and FedEx Standard Overnight. FedEx SameDay service is available for urgent shipments up to 70 pounds to virtually any United States destination. FedEx Express also offers United States express overnight and deferred freight services backed by money-back guarantees to handle the needs of the time-definite freight market.
FedEx Express offers domestic pickup-and-delivery services within certain non-United States countries, including the United Kingdom, Canada, China, India and Mexico. In addition, FedEx Express offers international express and deferred freight services, backed by a money-back guarantee, real-time tracking and advanced customs clearance.
FedEx Trade Networks provides international trade services, specializing in customs brokerage and global ocean and air freight forwarding. FedEx Trade Networks provides customs clearance services for FedEx Express at its major United States hub facilities. Value-added services include Global Trade Data, an information tool that allows customers to track and manage imports. FedEx Trade Networks provides international trade advisory services, including assistance with the Customs-Trade Partnership Against Terrorism (C-TPAT) program, and through its WorldTariff subsidiary, FedEx Trade Networks publishes customs duty and tax information for approximately 180 customs areas worldwide. FedEx SupplyChain is an integrated logistics provider offering a range of supply chain solutions that leverage FedEx information technology and transportation networks around the world. The company offers services that include critical inventory logistics, transportation management and temperature-controlled transportation through a network of owned and managed resources.
The FedEx Ground segment includes FedEx SmartPost, Inc., which specializes in the consolidation and delivery of business-to-consumer packages using the U.S. Postal Service (USPS) for final delivery to any residential address or PO Box in the United States. FedEx Ground serves customers in the North American small-package market, focusing on business and residential delivery of packages weighing up to 150 pounds. Ground service is provided to 100% of the continental United States population and overnight service of up to 400 miles to nearly 100% of the continental United States population. In addition, FedEx Ground offers service to Alaska and Hawaii through a ground and air network operation coordinated with other transportation providers. The company offers the Company's FedEx Home Delivery service, which reaches nearly 100% of United States residences.
FedEx Ground operates a multiple hub-and-spoke sorting and distribution system consisting of 525 facilities, including 33 hubs, in the United States and Canada. FedEx Ground conducts its operations primarily with 30,770 owner-operated vehicles and approximately 35,000 company owned trailers. FedEx Ground provides shipment tracing and proof-of-delivery signature functionality through the FedEx Website, fedex.com.
FedEx SmartPost (a subsidiary of FedEx Ground) is a small-parcel consolidator, which specializes in the consolidation and delivery of high volumes of low-weight, less time-sensitive business-to-consumer packages, using the United States Postal Service for final delivery to residences. The Company picks up shipments from customers (including e-tailers and catalog companies), provides sorting and linehaul services and then delivers the packages to a United States Postal Service facility for final delivery by a postal carrier. FedEx SmartPost provides delivery to all residential addresses in the United States, including PO Boxes and military destinations.
The FedEx Freight segment offers freight delivery service throughout Canada and Mexico and includes FedEx Custom Critical, Inc., a provider of time-specific, critical shipment services. Through one network of service centers and advanced information systems, FedEx Freight provides service to virtually every United States ZIP code (including Alaska and Hawaii) with transit times. FedEx Freight Priority offers a no-fee money-back guarantee on eligible shipments. Internationally, FedEx Freight Canada offers FedEx Freight Priority throughout Canada and between Canada and the United States. In addition, FedEx Freight serves Mexico, Puerto Rico and the United States Virgin Islands via alliances and purchased transportation.
Through its many service offerings, FedEx Freight can match customers' time-critical needs with reduced transit times or after-hours pickup or delivery. As of May 31, 2012, FedEx Freight was operating approximately 58,000 vehicles and trailers from a network of 366 service centers. FedEx Custom Critical provides a range of expedited, time-specific freight-shipping services throughout the United States, Canada and Mexico. Among its services are Surface Expedite, for exclusive-use and network-based transport of critical shipments and expedited shipments; Air Expedite, which offers an array of air solutions to meet customers' critical delivery times, and White Glove Services, for shipments that require extra care in handling, temperature control or specialized security. In addition, its subsidiary FedEx Truckload Brokerage provides freight brokerage solutions within the United States and into and out of Canada and Mexico.
The FedEx Services segment includes FedEx TechConnect, Inc., which is responsible for customer service, billings and collections for the Company's United States customers and offers technical support services. FedEx Office and Print Services, Inc. (FedEx Office) provides an array of document and business services and retail access to FedEx Express and FedEx Ground shipping services. FedEx Mobile is a suite of services available on most Web-enabled mobile devices, such as the BlackBerry, Android smartphones, and includes support for Apple products, such as the iPhone, iPod touch and iPad mobile digital devices. FedEx Mobile allows customers to track the status of packages, create shipping labels, get account-specific rate quotes and access drop-off location data for FedEx shipments and utilize FedEx Office Print & Go, a smartphone solution that allows customers to send documents directly for printing on digital copy machines at FedEx Office locations across the United States.
FedEx Office's network of digitally connected locations offers access to copying and digital printing through retail and Web-based platforms, signs and graphics, professional finishing, computer rentals, and the range of FedEx day-definite ground shipping and time-definite global express shipping services. FedEx Office's network of locations provides convenient access points to FedEx Express and FedEx Ground services for higher margin retail customers. In addition, FedEx Office offers packing services, and packing supplies and boxes are included in its retail product assortment.
The Company competes with United Parcel Service, Inc., DHL, TNT, Con-way Freight, YRC Worldwide Inc., Old Dominion Freight Line, Inc. and ABF Freight System, Inc.
942 South Shady Grove Road
MEMPHIS TN 38120
Company Web Links
- Teamsters pull ballot petition for FedEx Freight Virginia facility
- Con-way workers vote against union at New Hampshire facility
- FedEx workers at New Jersey facility vote against unionization
- FedEx workers at New Jersey facility vote against unionization
- Teamsters step up union drive at FedEx Freight, Con-way