Profile: FedEx Corp (FDX.N)
26 Dec 2014
FedEx Corporation (FedEx), incorporated on October 2, 1997, provides a portfolio of transportation, e-commerce and business services under the FedEx brand. The Company offers its services through companies constituting four business segments: FedEx Express, FedEx Ground, FedEx Freight and FedEx Services. FedEx Express offers a range of domestic and international shipping services for delivery of packages and freight. FedEx Ground provides business and residential money-back guaranteed ground package delivery services. FedEx Freight offers less-than-truckload (LTL) freight services. FedEx Services provides FedEx’s other companies with sales, marketing, information technology, communications, customer service and certain other back-office support. It also offers cross border enablement solutions.
Federal Express Corporation (FedEx Express) is an express transportation company offering time-definite delivery. FedEx Express offers three overnight package delivery services in the United States: FedEx First Overnight, FedEx Priority Overnight and FedEx Standard Overnight. FedEx SameDay service is available for urgent shipments up to 70 pounds to all destinations in the United States. FedEx Express also offers express overnight and deferred freight services in the United states backed by money-back guarantees to handle the needs of the time-definite freight market. Additionally, FedEx One Rate offers a predictable flat rate shipping option that is calculated based on the packaging type, service selected and destination.
International express and deferred package delivery with a money-back guarantee is available to more than 220 countries and territories, with a variety of time-definite services to meet distinct customer needs. FedEx International Priority package services provide time-definite delivery within one, two or three business days across the world. FedEx International Economy package services provide time-definite delivery within five business days worldwide. FedEx International First provides a time-definite, customs-cleared, door-to-door express service with a pre-defined delivery commitment as early as 8:00 a.m. in the United States, 9:00 a.m. in Europe and 10:00 a.m. in Asia, Canada and Latin America, covering 19 destination countries. FedEx Express also offers domestic pickup-and-delivery services within certain non-United States countries, including the United Kingdom, Canada, China, India, Mexico, Brazil, France, Poland and South Africa. In addition, FedEx Express offers international express and deferred freight services, backed by a money-back guarantee, real-time tracking and advanced customs clearance.
FedEx Office offers retail access to FedEx Express shipping services at all of its retail locations in the United States and Canada. FedEx Express also has alliances with certain other retailers to provide in-store drop-off sites. The Company also offers FedEx Drop Boxes, which allow customers to drop off packages in office buildings, shopping centers and corporate or industrial parks.
The FedEx Express segment includes FedEx Trade Networks, Inc., which provides international trade services, specializing in customs brokerage and global ocean and air freight forwarding. Specifically, FedEx Trade Networks provides international trade advisory services, including assistance with the Customs-Trade Partnership Against Terrorism (C-TPAT) program. Through its WorldTariff subsidiary, it publishes customs duty and tax information for approximately 180 customs areas across the world. Additionally, FedEx Trade Networks provides customs clearance services for FedEx Express at its major hub facilities in the United States. FedEx Trade Networks also operates FedEx International Direct Priority Ocean services in India, offering specialized ocean freight forwarding services to the United States for companies exporting products out of India. FedEx Trade Networks has 145 offices in 130 service locations throughout North America and in Asia, Europe, the Middle East, Latin America and Africa. FedEx Trade Networks maintains a network of air and ocean freight-forwarding service providers and has entered into strategic alliances to provide services in certain countries in which it does not have its own offices.
FedEx SupplyChain Systems, Inc. offers a range of supply chain solutions. It is an integrated logistics provider offering a range of supply chain solutions that leverage FedEx information technology and transportation networks around the world. The company offers services that include critical inventory logistics, transportation management and temperature-controlled transportation through a network of owned and managed resources. FedEx SupplyChain also offers expanded visibility and control features, as well as new stocking locations to support worldwide FedEx Critical Inventory Logistics customers with high-value, critical orders.
FedEx Ground Package System, Inc. (FedEx Ground) is a North American provider of small-package ground delivery services for packages weighing up to 150 pounds. FedEx Ground provides low-cost, day-certain service to any business address in the United States and Canada, as well as residential delivery to residences in the United States through its FedEx Home Delivery service.
FedEx Ground operates a multiple hub-and-spoke sorting and distribution system consisting of 538 facilities, including 33 hubs, in the United States and Canada. FedEx Ground conducts its operations primarily with approximately 42,000 owner-operated vehicles and approximately 44,000 Company-owned trailers. To provide FedEx Home Delivery service, FedEx Ground leverages its existing pickup operation and hub and linehaul network.
FedEx Ground’s subsidiary, FedEx SmartPost, Inc., specializes in the consolidation and delivery of high volumes of low-weight, less time-sensitive business-to-consumer packages using the United States Postal Service (USPS). FedEx SmartPost, Inc. picks up shipments from customers (including e-tailers and catalog companies), provides sorting and linehaul services and then delivers the packages to a USPS facility for final delivery by a postal carrier. Through its network of 27 distribution hubs, FedEx SmartPost provides delivery to all residential addresses in the United States, including PO boxes and military destinations.
FedEx Freight, Inc. (FedEx Freight) is a provider of less-than-truckload (LTL) freight services across all lengths of haul, offering: FedEx Freight Priority, for high-speed critical deliveries; and FedEx Freight Economy, for cheaper deliveries where time is not a constraint. The FedEx Freight segment also includes FedEx Custom Critical, Inc., a North American provider of time-specific, critical shipment services.
Through a network of service centers and advanced information systems, FedEx Freight provides service to all United States ZIP codes (including Alaska and Hawaii). FedEx Freight Priority also offers a no-fee money-back guarantee on eligible shipments. Internationally, FedEx Freight Canada offers FedEx Freight Priority service, serving most points in Canada, as well as FedEx Freight Priority and FedEx Freight Economy service between Canada and the United States. In addition, FedEx Freight serves Mexico, Puerto Rico and the United States Virgin Islands via alliances.
The FedEx Freight Advance Notice feature available on FedEx Freight Priority shipments uses the Company’s technology systems to proactively notify FedEx Freight customers via the Internet, e-mail or fax when a shipment may be delayed beyond its estimated delivery date, providing customers with greater visibility and control of their LTL freight shipments. Additionally, FedEx Freight A.M. offers freight delivery by 10:30 a.m. within and between the United States and Canada, backed by a money-back guarantee. As of May 31, 2014, FedEx Freight was operating approximately 62,000 vehicles and trailers from a network of approximately 370 service centers.
FedEx Custom Critical provides a range of expedited, time-specific freight-shipping services throughout the United States, Canada and Mexico. FedEx Custom Critical ‘s services include Surface Expedite, for exclusive-use and network-based transport of critical shipments and expedited shipments; Air Expedite, which offers an array of air solutions to meet critical delivery times; White Glove Services, for shipments that require extra care in handling, temperature control or specialized security, and ShipmentWatch, an offering through which FedEx Custom Critical manages SenseAware devices to track customers’ shipments by programming the device to the customer’s requirements prior to the shipment, sending the device to the shipper and then proactively monitoring the shipment from pickup to delivery. In addition, its subsidiary FedEx Truckload Brokerage provides freight brokerage solutions within the United States and into and out of Canada and Mexico. Service is available 24 hours a day, 365 days a year. Through the Company’s Shipping Toolkit, customers can quote, ship, track and map shipments; view and print out copies of a shipment’s bill of lading, proof of delivery and invoice, and manage their online accounts. FedEx Custom Critical utilizes approximately 1,350 vehicles, operated by independent contractors and their drivers.
FedEx Corporate Services, Inc. (FedEx Services) provides FedEx’s other companies with sales, marketing, information technology, communications and back-office support. The FedEx Services segment also includes FedEx TechConnect, Inc., which is responsible for customer service, billings and collections for its customers in the United States and offers technical support services, and FedEx Office and Print Services, Inc. (FedEx Office), which provides document and business services and retail access to its package transportation businesses.
FedEx Mobile is a suite of services available on most Web-enabled mobile devices, such as the BlackBerry and Android smartphones, and includes enhanced support for Apple products, such as the iPhone, iPod touch and iPad devices. The FedEx Mobile website has expanded to more than 220 countries and territories and 26 languages. The Company’s FedEx Mobile suite of services allow customers to track the status of packages, create shipping labels, get account-specific rate quotes and access drop-off location information. FedEx Office has its own iPhone, iPad and Android apps that allow customers to print directly from their smartphones to any FedEx Office location in the United States or have the order delivered right to their door, while also allowing customers to get account-specific pricing, track print orders or packages, or find the nearest FedEx Office location. FedEx Office self-serve printers give customers even more flexibility by allowing direct USB access to print documents, as well as the ability to retrieve documents submitted via Google Cloud Print, HP ePrint, Breezy and Canon Forms & Print Services for Salesforce with a secure retrieval code. In addition, FedEx Office self-serve printers and mobile applications give customers the ability to login to their Google Drive, Box and Dropbox cloud accounts, select a document and print. The Company’s FedEx Ship Manager suite of solutions offers a wide range of options to help customers manage their parcel and LTL shipping and associated processes.
FedEx Office’s network of digitally connected locations offers access to copying and digital printing through retail and Web-based platforms, signs and graphics, professional finishing, computer rentals, and the range of day-definite ground shipping and time-definite global express shipping services. FedEx Office’s network of locations provides convenient access points to FedEx Express and FedEx Ground services for higher margin retail customers. Customers may also have their FedEx Express, FedEx Ground and FedEx Home Delivery packages delivered to any FedEx Office location nationwide by choosing the Hold at FedEx Location option when initiating a shipment, or even when a shipment is on its way, free of charge. FedEx Office also offers packing services, and packing supplies and boxes are included in its retail product assortment. As of May 31, 2014, FedEx Office operated approximately 1,800 locations, including 31 locations in four foreign countries, as well as 31 closed production centers.
The Company competes with United Parcel Service, Inc., USPS, DHL, TNT Express, YRC Worldwide Inc., Con-way Inc., Old Dominion Freight Line, Inc. and ArcBest Corporation.
942 South Shady Grove Road
MEMPHIS TN 38120