Profile: Ingram Micro Inc (IM)
3 Sep 2015
Ingram Micro Inc. (Ingram Micro), incorporated on April 29, 1996, is an information technology (IT) supply chain management, mobile device lifecycle services and logistics solutions company. The Company distributes and markets technology products all over the world from the industry’s computer hardware suppliers, mobility hardware suppliers, networking equipment suppliers, software publishers, and other suppliers of computer peripherals, consumer electronics (CE), unified communication and collaboration, automatic identification and data capture (AIDC)/point-of-sale (POS), and physical security products. The Company has operations in 38 countries, spanning all global regions: North America (the United States and Canada), Europe (Austria, Belgium, Denmark, France, Finland, Germany, Hungary, Italy, the Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland and the United Kingdom), Asia Pacific (which includes the Middle East and Africa (MEA)) (Australia, China and Hong Kong), Egypt, India, Indonesia, Israel, Lebanon-, Malaysia, New Zealand, Singapore, South Africa, Thailand, Turkey and the United Arab Emirates) and Latin America (Brazil, Chile, Colombia, Mexico and Peru). The Company also operates support centers in Argentina, Bulgaria, Costa Rica, India, Philippines and Puerto Rico.
The Company offers a variety of products within the peripherals category that fall within several sub-categories. The products include traditional IT peripherals, such as printers, scanners, displays, projectors, monitors, panels, mass storage, and tape; digital signage products, such as liquid-crystal and plasma displays, enclosures, mounts, media players, content software, content creation, content hosting, and installation services; CE products, such as digital cameras, digital video disc players, game consoles, televisions, audio, small appliances, media management and home control; AIDC/POS products, such as barcode/card printers, AIDC scanners, AIDC software, and wireless infrastructure products; physical security products, such as Internet protocol video surveillance, security alarm systems, fire alarm systems, access control smart cards and printers; services provided by third parties and resold by Ingram Micro, such as engineering contract-labor services and extended coverage warranties; component products, such as processors, motherboards, hard drives, and memory; and supplies and accessories, such as ink and toner supplies, paper, carrying cases and anti-glare screens.
The Company offers a range of systems in the systems category. It offers systems, such as rack, tower and blade servers; desktops, and portable personal computers and tablets.The Company offers a variety of software products in the software category. It offers software products, such as business application software, operating system software, entertainment software, middleware, developer software tools, security software (firewalls, intrusion detection and encryption), storage software and virtualization software.
The Company’s networking category includes networking hardware, communication products and network security hardware. The networking hardware includes switches, hubs, routers, wireless local area networks, wireless wide area networks, network interface cards, cellular data cards, network-attached storage and storage area networks. The communication products incorporate Voice over Internet Protocol (VoIP), communications, modems, phone systems and video/audio conferencing. The network security hardware includes firewalls, Virtual Private Networks (VPNs), intrusion detection, and authentication devices and appliances.
The Company offers a variety of services to its customers and suppliers, and, in some instances, to end-users on behalf of its customers. Its services may be purchased individually or in combination with other services, or they may be provided along with its product sales. Its services include supply chain services, bid and inventory management services, integration services, technical support, training services, financial and credit services, marketing services, marketing agency services, business intelligence and analytics services, e-commerce services, managed services through both in-house and third-party products, cloud services through both in-house and third-party products, managed print services, solution center services, professional services and mobility device lifecycle services.
The Company competes with Tech Data, Avnet, Arrow, Westcon, D&H Distributing, ADI, Petra, ScanSource, BlueStar, Jaritech, Synnex Technology International, Digital China, Redington, Dicker Data, Intcomex, Esprinet, ALSO Holding AG, Metra Group, Brightstar, GENCO, Foxconn, Incomm, Aerovoice, Celistics, Cellnet Group Ltd., Arvato Logistics Services and Avenir S.A.
Ingram Micro Inc
1600 E Saint Andrew Pl
SANTA ANA CA 92705-4931