Profile: Iron Mountain Inc (IRM.N)

IRM.N on New York Stock Exchange

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Iron Mountain Incorporated (Iron Mountain), incorporated on July 2, 1997, is engaged in storing records, primarily paper documents and data backup media, and provide information management services. The Company offers records management services, data protection and recovery services and information destruction services. Its information management services are divided into three categories: records management services, data protection and recovery services, and information destruction services. In May 2012, the Company acquired records storage firms File House Offsite Record Storage in Fredericksburg, Va., and Document Systems Inc. in Columbia, S.C. and offsite data protection provider First National Safe Deposit in the Philadelphia area. In December 2012, it acquired assets from data protection firms IG2 Data Security, Inc. In January 2013, the Company acquired Data Technology Services Inc. In February 2013, it completed its acquisition of Stratify Software India Private limited. In May 2013, Iron Mountain Inc acquired Information Storage Consolidation Co LLC. In June 2013, Iron Mountain Inc announced that it has acquired Brazilian document storage firm Archivum. In October 2013, the Company announced that it has acquired Cornerstone Records Management.

Records Management Services

The Company’s records management services include flexible retrieval access, retention management and records management program development and implementation based on best practices to help customers comply with specific regulatory requirements and policy-based programs. Within the records management services category, it has developed specialized services for vital records and regulated industries, such as healthcare, energy, government and financial services. It records storage consists primarily of the archival storage of records for long periods of time according to applicable laws, regulations and industry best practices. Other records management services include its DMS services, as well as Compliant Records Management and Consulting Services, Health Information Storage and Management Solutions, Entertainment Services, Energy Data Services, Discovery Services and other ancillary services. Hard copy business records are typically stored for long periods of time with limited activity. For some customers it store individual files on an open shelf basis, and these files are typically more active.

Service and courier operations are an integral part of its records management program for all physical media and include adding records to storage, temporarily removing records from storage, refiling of removed records, permanently withdrawing records from storage and destroying records. Courier operations consist primarily of the pick-up and delivery of records upon customer request. As of December 31, 2012, its fleet consisted of approximately 3,700 owned or leased vehicles. The Company provides health care information services, which include the handling, filing, processing and retrieval of medical records used by hospitals, private practitioners and other medical institutions, as well as recurring project work and ancillary services. Recurring project work involves the onsite removal of aged patient files and related computerized file indexing. Ancillary healthcare information services include release of information (medical record copying and delivery), temporary staffing, contract coding, facilities management and imaging.

Vital records contain critical or irreplaceable data such as master audio and video recordings, film and other information, such as energy data. The Company offers a range of additional services, which customers may request or contract for on an individual basis. These services include conducting records inventories, packing records into cartons or other containers, and creating computerized indices of files and individual documents. It also provides services for the management of active records programs. The Company also sells a line of specially designed corrugated cardboard storage cartons.

Other complementary lines of business that the Company operates include fulfillment services and professional consulting services. Fulfillment services are performed by its wholly owned subsidiary, Iron Mountain Fulfillment Services, Inc. (IMFS). IMFS stores marketing literature and other materials for its customers and delivers this material to sales offices, trade shows and prospective customers' locations based on current and prospective customer needs. In addition, IMFS assembles custom marketing packages and orders and manages and provides detailed reporting on customer marketing literature inventories. The Company provides professional consulting services to customers.

Data Protection and Recovery Services

The Company provides data protection and recovery services for both physical and electronic records. The Company also offers technology escrow services in this category. Physical data protection and recovery services consist of the rotation of backup computer media as part of corporate disaster recovery and business continuity plans. Computer tapes, cartridges and disk packs are transported off-site by its courier operations on a scheduled basis to secure, climate-controlled facilities, where they are available to customers 24 hours a day, 365 days a year, to facilitate data recovery in the event of a disaster. Backup tapes are rotated from our facilities back to its customers' data centers. It also manages tape library relocations and support disaster recovery testing and execution. Online backup is a Web-based service that automatically backs up computer data from servers or directly from desktop or laptop computers over the Internet and stores it in secure data centers.

Information Destruction Services

The Company’s information destruction services consist primarily of physical secure shredding operations. These services include the scheduled pick-up of loose office records, which customers accumulate in specially designed secure containers it provides. Through a combination of plant-based shredding operations and mobile shredding units consisting of custom built trucks, the Company offer secure shredding services to its customers throughout the United States, Canada, the United Kingdom, Ireland, Australia and Latin America.

Company Address

Iron Mountain Inc

745 Atlantic Avenue
BOSTON   MA   02111
P: +1617.5354766
F: +1302.6365454

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