Profile: Interworld Corp (ITWR.PK)
20 Nov 2013
InterWorld Corporation, founded in 1995, is a provider of enterprise commerce software solutions. The Company's solutions address customer relationship management, supplier relationship management, sales channel management and business intelligence for companies in the retail, manufacturing, distribution, telecommunications and transportation industries. The Company's ready-to-deploy applications, components and tools are based on its Process-Centric architecture, which enables medium and large-sized companies to maximize returns on investments (ROI) in information technology.
InterWorld's enterprise commerce software solutions are comprised of applications, components and tools for customer relationship management, partner relationship management, sales channel management and business intelligence. The Company's enterprise commerce solutions, known as the InterWorld Commerce Suites, are bundled to address the needs of specific industries and domains, including retail, manufacturing, distribution, telecommunications and transportation.
Process-Centric Architecture and Technology Foundation
The Company's Process-Centric approach is specifically designed to minimize the time and cost associated with software configuration, customization, improvements and upgrades. For example, its Process-Centric architecture allows businesses to implement additional functionality in incremental stages, allowing for continued improvement and further efficiencies. The flexibility inherent in Process-Centric computing enables businesses to adapt to changing business and technology conditions and to reduce long-term maintenance costs because changes to processes are quick and easy to implement with little or no programming required.
InterWorld's customer relationship management capabilities support Web-based and wireless self-service interfaces for a business' customers to access and manage their accounts, orders, returns and account history. The Company's business edition also includes advanced capabilities for purchasing managers and organizations, including organizational account and security modeling, credit limit management and requisition and purchase order approval. In addition the Company's customer service station product enables call center representatives to take orders on behalf of customers, log incidents, provide order and shipping status, handle returns and address account issues and history with customers.
The Company's supplier relationship management capabilities support Web-based and wireless self-service interfaces for a business' suppliers to access and manage product information, specific vendor discounts, product introductions and upgrades and view product line sales performance. In addition, the Company provides the supplier with the ability to upload product catalogs and manage content directly to the web site. These capabilities promote efficiency by enabling partners to directly manage these processes, which were previously accomplished by phone and fax and implemented by the business internally causing unnecessary delay and redundancy.
InterWorld's sales channel management capabilities are designed to provide clients with ready-to-deploy e-business processes, including pre-sales merchandising, personalization, order processing and management, catalog management, inventory status and exception-based transaction management. The Company's core sales channel management solution contains over 600 pre-defined processes and over 350 pre-built components, which provide clients with a rich and comprehensive starting point for their online sales channels.
The Company's business intelligence solution, called Commerce Intelligence allows a business to sift through valuable data coming in through multiple sales channels to understand better what products, customers and promotions are operating efficiently and more importantly, which ones are not. Using an easy-to-use interface, business managers can then quickly revise or fine-tune inefficient business processes and marketing practices to improve customer satisfaction and margins.
The Company provides a number of software development, system administration, business management and content management tools that enable companies to customize and manage its solutions. For example, InterWorld's Business Station tool enables business managers to control and manage the deployment of their business strategies throughout all aspects of their e-business environment. InterWorld's Dev Station tool is designed for rapid enterprise e-business development and deployment, utilizing an integrated development environment that provides a simple user interface for managing changes to data, objects, and presentation. InterWorld's Control Station tool enables system administrators to monitor, manage and configure their system resources to optimize performance. InterWorld's Design Station tool gives Website designers the ability to create and maintain content-intensive e-business sites through an integrated design environment.
The InterWorld Commerce Suite is designed to integrate easily into a company's existing technology systems. Utilizing its advanced Enterprise Broker application, the Company can automate most interactions among suppliers, sellers and purchasers. To accomplish this deep, enterprise-wide integration, the Company offers a broad variety of software adaptors, requiring minimal customization and programming on installation, that connect legacy systems such as ERP, SCM, CRM and EDI to the InterWorld Commerce Suite. The Company also offers a suite of software adaptors that function as "on-ramps" to e-procurement networks, digital marketplaces and trading networks, which enable a wide variety of business documents to flow between a company and its trading partners. This end-to-end integration allows clients to reduce costs by eliminating fax and phone orders and improve efficiencies by eliminating manual intervention in the selling processes.
The Company's Professional Services organization offers consulting and system integration services that are associated with the planning, installation and customization of its products. The Company also works closely with third-party systems integrators, such as Andersen, Deloitte & Touche and NCR to implement its Commerce Suite solutions for customers worldwide.
InterWorld markets its products and services to medium and large-sized companies. As of February 28, 2001, the Company had over 70 clients. These include Brooks Brothers Inc., J&R Music & Computer World, TAKKT AG, Burlington Coat Factory Inc., Verizon Data Services, Warehouse Corporation, Jockey.com Inc. Inc., Crane Co., MSC Industrial Direct Inc., Walt Disney Internet, IKON Office Solutions, and Oki Data Americas Inc. Group Inc. The Company's current competitors include Art Technology Group, Blue Martini, BroadVision, Click Commerce, Haht, IBM, Intershop Communications, Ironside, Microsoft, Open Market, SpaceWorks and Vignette.
395 Hudson Street
NEW YORK NY 10014-3669