Profile: LogMeIn Inc (LOGM.OQ)
LogMeIn, Inc., incorporated on August 3, 2004, provides a portfolio of cloud-based service offerings, which helps people and businesses to connect to their workplace, colleagues and customers. The Company's product line includes AppGuru, BoldChat, Cubby, join.me, LastPass, LogMeIn Pro, LogMeIn Central, LogMeIn Rescue, LogMeIn Rescue+Mobile, LogMeIn Backup, LogMeIn for iPhone Operating System (iOS), LogMeIn Hamachi, Meldium, Xively and RemotelyAnywhere. The Company's core cloud-based services are categorized into four business lines: Communications and Collaboration; Engagement and Support; Identity and Access, and Additional Service Offerings. Its services are delivered through a common cloud connectivity and data platform called Gravity, which consists of software applications, customized databases and Web servers.
Communications and Collaboration
The Company's communication and collaboration services include GoToMeeting; GoToTraining; GoToWebinar; join.me, join.me pro and join.me enterprise; OpenVoice, and Grasshopper. GoToMeeting is a product for online meetings, sales demonstrations and collaborative gatherings. GoToMeeting users can host or participate in online meetings from the GoToMeeting Website or executable customer software. GoToTraining is an online training product that enables individuals and enterprises to provide interactive training sessions to customers and employees in any location. GoToWebinar is a do-it-yourself Webinar product. join.me, join.me pro and join.me enterprise are the Company's browser-based online meeting and screen sharing services that give users the ability to host an online meeting with other people. These services can be initiated through a visit to the http://join.me Website, through a downloadable desktop application or through mobile applications. OpenVoice is a reservation-less audio conferencing service, providing Web-based account tools that allows user provisioning and audio meeting controls for users to manage small and large audio conferences without operator assistance. Grasshopper is a provider of cloud-based telephony solutions for small businesses.
Engagement and Support
The Company's customer engagement and support services serve external customer service and support organizations, online retail and Web-based businesses, as well as information technology (IT) outsourcers and internal IT departments. These services include BoldChat; GoToAssist, GoToAssist Corporate and GoToAssist Seeit; LogMeIn Rescue, Rescue Lens and LogMeIn Rescue+Mobile, and Xively. BoldChat is its Web-based live chat service that helps customer service staff, ranging from sales to pre-and-post sale support, to engage and provide assistance to visitors of their organization's Website. LogMeIn Rescue, Rescue Lens and LogMeIn Rescue+Mobile are its Web-based remote support and customer care services. Using LogMeIn Rescue, support and service professionals can communicate with end users through an Internet chat window, while diagnosing and repairing computer problems. LogMeIn Rescue+Mobile is an add-on of LogMeIn Rescue's Web-based remote support service that allows call center technicians and IT professionals to remotely access and support iOS, Android and Blackberry smartphones and tablets. Xively is its Internet of Things (IoT) cloud platform and connected product management solution designed to help businesses build, run and support Internet-connected devices.
Identity and Access Management
The Company's identity and access management services are used by individuals, line-of-business teams, security professionals, as well as internal and external IT professionals to manage and secure passwords, remote computers and other Internet-enabled devices and Internet applications, as well as to automate common IT tasks. These include LogMeIn Central, GoToMyPC, LogMeIn Pro and LastPass. LogMeIn Central is a Web-based management console that helps IT professionals access, manage and monitor remote computers, deploy software updates and patches, automate IT tasks and run hundreds of versions of antivirus software. GoToMyPC is an online service that enables mobile workstyles by providing remote access to a personal computer (PC) or Mac from virtually any Internet-connected computer, as well as from supported iOS or Android mobile devices, such as an iPad, iPhone, Kindle Fire, and Samsung Galaxy. LogMeIn Pro is a remote access service that provides secure access to a remote computer or other Internet-enabled device from any other Internet-connected computer, as well as smartphones and tablets. LastPass is a password management and single sign on (SSO) solution that gives individuals, business teams and enterprises the ability to store, create and access the user identity and login credentials for a range of online applications and Websites.
Additional Service Offerings
The Company's additional service offerings include LogMeIn Backup, LogMeIn Hamachi and RemotelyAnywhere. LogMeIn Backup is a service that subscribers install on two or more computers to create a backup network, and is generally sold as a complement to LogMeIn Central or LogMeIn Pro subscriptions. LogMeIn Hamachi is a hosted virtual private network (VPN) service that establishes a computer network among remote computers. LogMeIn Hamachi typically works with existing network and firewall configurations, and can be managed from a Web browser or the user's software. Using LogMeIn Hamachi, users can communicate over the Internet as if their computers are on the same local area network (LAN), allowing for remote access and virtual networking. RemotelyAnywhere is a LAN-based systems administration product used to manage personal computers and servers from within the IT system of an enterprise.
The Company competes with Adobe, Amazon, Cisco Systems, Google, Microsoft, AT&T, BT, Intercall, PGi, RingCentral, Verizon, Vonage, AgileBits, Apple, Ayla Networks, BlueJeans Networks, Box, Dashlane, Dropbox, GFI, IBM, KeePass, LivePerson, OKTA, Oracle, PTC, Splashtop, TeamViewer and Zoom Video Communications.
320 Summer St Ste 100
BOSTON MA 02210-1701
Company Web Links
- BRIEF-Logmein qtrly loss per share $0.43
- BRIEF-LogMein integrates join.me and OpenVoice
- BRIEF-SessionM says LogMeIn Chairman Michael Simon joins co's Board of Directors
- BRIEF-Citrix completes spin-off and merger of Goto family of service offerings with Logmein
- BRIEF-Logmein announces stockholder approval in connection with merger with Citrix'S goto business