Profile: Allscripts Healthcare Solutions Inc (MDRX.O)

MDRX.O on Nasdaq

22 Aug 2014
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Allscripts Healthcare Solutions, Inc. (Allscripts) is a provider of clinical, financial, connectivity and information solutions and related professional services to hospitals, physicians and post-acute organizations. The Company provides a variety of integrated clinical software applications for hospitals, physician practices and post-acute organizations. For hospitals and health systems these applications include its Sunrise Enterprise suite of clinical solutions, consisting of a range of acute care Electronic Health Record (EHR), integrated with financial/administrative solutions, including performance management and revenue cycle/access management. The Company’s acute care solutions include Emergency Department Information System (EDIS), care management and discharge management. On February 24, 2011, Misys plc (Misys) disposed of its remaining interest in Allscripts. Effective March 5, 2013, Allscripts Healthcare Solutions Inc acquired Jardogs LLC. and dbMotion Ltd. In July 2014, Allscripts acquired Oasis Medical Solutions Ltd.

The Company’s physician practice solutions include integrated EHR and practice management functionality available either via traditional on-premise delivery or via Software-as-a-Service (SaaS) (such solutions are also available independent of one another); revenue cycle management software and its Revenue Cycle Management Services solution, which enables practices to outsource their revenue cycle to the Company or address requirements in-house; clearinghouse services; electronic prescribing, and document imaging solutions for physician practices. It also provides a variety of solutions for home care, hospice, skilled nursing, and other post-acute organizations.

Allscripts Offerings

The Company’s Allscripts Enterprise EHR is the clinical software solution for multi-specialty and specialty practices, as well as academic medical centers and hospital sponsored initiatives. Allscripts Enterprise PM is a practice management system that offers services, such as patient scheduling, electronic remittances, electronic claims submission and electronic statement production. This system also provides resource scheduling, reporting and referral tracking. The Company's electronic data interchange (EDI) solution facilitates statement management processing, claims management processing, electronic remittances and appointment reminders. Allscripts Professional EHR is focused on small to mid-sized physician practice groups. The Company also offers a disaster recovery solution that protects data and provides remote application access in the event of a failure at the primary system site.

Allscripts Professional PM is a practice management system, which provides the engine for Enterprise Practice Management, also provides resource scheduling, reporting and referral tracking. Its EDI solution facilitates statement management processing, claims management processing, electronic remittances and appointment reminders. Allscripts MyWay is an integrated solution utilizing one unified database covering practice management, EHR and claims management. Allscripts Document Management is a medical document management solution used by approximately 18,000 healthcare professionals throughout the United States. Allscripts ePrescribe is a Web-based, e-prescribing solution.

Allscripts ED is an emergency department information system designed to manage patient flow through the emergency department by tracking patient location, activity and outstanding orders and procedures. Allscripts Payerpath is a claims management service in the United States with approximately 600 million claims and revenue cycle transactions processed annually. Allscripts Revenue Cycle Management Services (RCM Services) is an integrated financial and administrative management solution for physician practices. Allscripts Post-Acute Solutions streamline the transition of care process between hospitals and post-acute care facilities. It has approximately 10,000 acute and post-acute care customers nationwide that will exchange over four million electronic hospital referrals. Allscripts post-acute solutions include Referral Management, Referral Management Plus, Allscripts Mobile and Core System Integration. Allscripts Care Management is a Web-based solution. The Allscripts Care Management system transforms the administrative process for hospitals and post-acute care facilities. The suite of software that makes up Allscripts Care Management includes Allscripts Utilization Management, Allscripts Discharge Planning, Allscripts Documentation Integrity, Allscripts Audit Management, Allscripts Quality and Risk Management.

Sunrise Enterprise is the Company’s software family of acute solutions, including the clinical, access, financial and departmental solutions for hospitals. Sunrise Clinical Manager includes integrated applications Sunrise Acute Care, Sunrise Ambulatory Care, Sunrise Critical Care, Sunrise Emergency Care and Sunrise Pharmacy, in addition to related modules, such as Knowledge-Based Charting, Knowledge-Based Medication Administration and others. Sunrise Ambulatory Care is considered a module of Sunrise Clinical Manager that is implemented within physician practices owned by SCM-client hospitals; however, it is a full-service EHR that may also serve as a solution for independent physician practices.

Sunrise Access Manager, which shares the Sunrise Clinical Manager platform and health data repository, includes Sunrise Enterprise Scheduling and Sunrise Enterprise Registration. Sunrise EPSi provides integrated analytics, budgeting and knowledge-based decision support designed to bring together all the components of financial management. Sunrise EPSi is a web-based solution that can load and process data from virtually any healthcare or business software or system. Sunrise Patient Flow gives hospitals management and visibility of patients’ movements throughout the enterprise enabling hospital management to identify bottlenecks and operational constraints. Sunrise Clinical Analytics is a solution that enables organizations to track and measure clinical performance and identify how clinician actions impact outcomes.

The Company’ other Clinical/Ancillary acute solutions include Sunrise Record Manager, Sunrise Laboratory and Sunrise Radiology. Sunrise Record Manager is a health information management (HIM) solution that automates the workflow associated with the collection, maintenance and distribution of information. Sunrise Laboratory helps automate laboratory departmental workflow. Sunrise Radiology, a radiology information system, and the Sunrise PACS picture archiving and communications system can be implemented together, separately, or as part of an image-enabled clinical information system.


The Company offers its clients professional services associated with the implementation of its software, the conversion and integration of their historical data into its software and systems, ongoing training and support in the use of its software, and consulting services. It offers remote hosting services to help its clients manage their healthcare information technology (IT) solutions infrastructure. Other remote services, such as remote monitoring and remote help desk, are also offered. Software installation, upgrades and patches and network configuration and repairs are handled by Allscripts IT professionals. The Company provides full, partial or transitional IT outsourcing services to its clients. These services may also include remote hosting and/or other remote services.

The Company competes with athenahealth Inc., Cerner Corporation, eClinicalWorks Inc., Emdeon Business Services LLC, Epic Systems Corporation, General Electric Company, Greenway Medical, McKesson Corporation, Quality Systems, Inc., The Trizetto Group, Inc., Vitera Healthcare Solutions, Wellsoft Corporation, Curaspan Health Group, Maxsys Ltd., MedHost, Meditech, Midas+, Picis, ProviderLink, Quadramed and Siemens AG.

Company Address

Allscripts Healthcare Solutions Inc

222 Merchandise Mart Plaza, Suit
CHICAGO   IL   60654
P: +1312.5061200
F: +1302.6555049

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