Profile: MakeMyTrip Ltd (MMYT.OQ)
19 Jan 2017
MakeMyTrip Limited, incorporated on April 28, 2000, is an online travel company in India. The Company's services and products include air ticketing, hotels, packages, rail tickets, bus tickets, car hire and ancillary travel requirements, such as facilitating access to third-party travel insurance and visa processing. The Company's segments include Air ticketing; Hotels and packages, and Others. The Air ticketing segment provides the facility to book international and domestic air tickets through an Internet-based platform. The Hotels and packages segment provides holiday packages and hotel reservations through an Internet-based platform, call-centers and branch offices. Its Other operations primarily include advertisement income from hosting advertisements on its Internet Web-sites, income from sale of rail and bus tickets and income from facilitating Website access to a travel insurance company.
The Company offers travel and travel-related services and products catering to the needs of residents in India and non-resident Indians and others traveling to India from the United States and other countries. Through its primary Website, www.makemytrip.com, and mobile platforms, travelers can research, plan and book a range of travel services and products in India, as well as overseas. The Company sells travel products and solutions in India, the United States, the Netherlands, Singapore, Malaysia, Thailand, and the United Arab Emirates. As of March 31, 2016, it had 16 Company-owned travel stores in 14 cities, including one in its office in Gurgaon, 49 franchisee-owned travel stores, which primarily sell packages in 43 cities, and counters in four airports in India.
The Company's air tickets business is targeted at domestic travel within India and international travel originating in India, and inbound travel to India from the United States and other countries. The Company provides its customers with a selection of airline tickets for all domestic airlines operating in India, including Air India, Air India Express, Go Air, IndiGo, Jet Airways, SpiceJet, Air Costa, Vistara, Air Asia and Air Pegasus, and Trujet, and all international flights that originate from cities in India, including Air India, Air France-KLM British Airways, Emirates, Jet Airways, Lufthansa, Malaysia Airlines, Singapore Airlines, Thai Airways, FlyDubai, Air Asia, Etihad Airways, Kenya Airways, Qatar Airways, Virgin Atlantic, Malindo and Tiger Airways.
Hotels and Packages
Through the Company's Websites, Makemytrip.com, HotelTravel.com and EasytoBook.com, and through its applications on mobile platforms, customers can search for hotels based on their destination, preferred dates for check-in and check-out. The customers can also indicate amenity preferences, such as business services, Internet access, fitness centers, swimming pools and travel assistance. Its online hotel booking platform provides an enhanced user experience for researching and booking hotels on the desktop and mobile devices. The Company offers Indian domestic packages, including escorted tours, honeymoon specials and weekend breakaways, as well as vacation themes, such as beach, adventure, family, pilgrimage, romantic, shopping, cruise and culture. It also offers pre-designed independent packages, customized independent vacations, customized group tours and pre-designed escorted tours. The Company's meetings, incentives, conferences, exhibitions and events (MICE) group offers services to organizations and other groups wishing to plan meetings, conferences or other events, or organize group trips.
Other Services and Products
The Company sells rail tickets through passenger reservation system online and enables its customers to reserve and purchase Indian Railways tickets on a real time basis through the Company's Indian Website. Using a customized search interface, the Company's customers search for train tickets based on their preferred travel dates, destinations and class of travel. Its customized interface allows a customer to compare travel options across various trains, classes, dates and prices. The Company's bus tickets inventory is obtained through four channels: real time inventory from operators directly connecting to its booking system; inventory from aggregators directly connecting to its booking system; inventory from operators managing their inventory on an extranet supported by the Company, and inventory obtained by agreement with operators where a certain number of tickets are pre-allocated to the Company or sold to it on request. The Company also provides car hire services in conjunction with holiday package bookings on its Indian Website.
Ancillary Services and Products
The Company provides its customers with the option to purchase travel insurance from Apollo Munich Health Insurance Company Limited. The Company facilitates access to the travel insurance through its Indian Website, as well as through its call centers and travel stores. The Company also provides visa processing services and sells telephone calling cards to its customers. In addition, the Company offers travel-related businesses and other third parties the opportunity to advertise on its Websites.
The Company competes with cleartrip.com, expedia.com, travelocity.co.in, yatra.com, goibibo.com, booking.com, agoda.com, Cox & Kings, Kuoni India, Thomas Cook, Ezeego1 and trivago.
TRIPPER VILLA, TOWER A, 243,
SP INFOCITY, Phase 1,Udyog Vihar