Profile: Staples Inc (SPLS.O)
6 Mar 2015
Staples, Inc., incorporated on January 23, 1986, is an office products company. The Company operates in three business segments: North American Stores & Online, North American Commercial and International Operations. The Company provides a range of products, Websites and mobile platforms, an integrated retail and online shopping experience and a range of copy and print and technology services. North American Stores & Online segment includes the Company's retail stores and Staples.com businesses in the United States and Canada. The Company’s North American Commercial segment consists of the United States and Canadian businesses that sell and deliver office products and services directly to businesses and includes Staples Advantage and Quill.com. The Company's International Operations segment consists of businesses in 23 countries in Europe, Australia, South America and Asia.
North American Stores & Online
North American Stores & Online focuses on offering easy-to-shop stores and Websites with products that are in-stock to support customers across all channels. The Company operates a portfolio of retail store formats, tailored to the characteristics of each location. Its North American Stores & Online segment consisted of 1,515 stores in the United States and 331 stores in Canada at the end of fiscal 2013.
North American Commercial
The Company’s Staples Advantage business focuses on serving the needs of mid-sized businesses and organizations as well as Fortune 1000 companies. Through its contract sales force, it offers pricing and payment terms, usage reporting, the stocking of certain items, an assortment of products with various environmental attributes and services. Quill.com is an Internet and catalog business with a targeted approach to servicing the needs of small and mid-sized businesses in the United States. Quill.com also operates Medical Arts Press, Inc., an Internet and catalog business offering specialized office supplies and products for health care professionals. Quill.com is viewed separately from its Staples.com business in that its customer base is different and it relies on its direct sales force.
Staples’s European Office Products business represents a multi-channel portfolio serving contract, retail, Internet and catalog customers in 16 countries. The Company’s contract business includes sizable operations in Scandinavia, Germany, the United Kingdom and the Netherlands. It operates 282 retail stores with the concentration of stores in the United Kingdom, Germany, the Netherlands and Portugal. It operates Internet and direct mail catalog businesses with a concentration of sales in France, Italy and the United Kingdom. Its Corporate Express Australia Limited serves contract customers in Australia and New Zealand. In addition to its contract business, it operates a public Website, which targets small business and home office customers.
The Company competes with Office Depot, OfficeMax, Lyreco, Walmart, Target, Tesco, Costco, Best Buy, Apple, FedEx Office and Amazon.com.
500 STAPLES DRIVE,
P O Box 9328
FRAMINGHAM MA 01702