Profile: Stamps.com Inc (STMP.O)
11 Dec 2013
Stamps.com Inc., incorporated in January 1998, is a provider of Internet-based postage solutions. The Company’s customers use its service to mail and ship a variety of mail pieces, including postcards, envelopes, flats and packages, using a range of United States Postal Service (the USPS) mail classes, including First Class Mail, Priority Mail, Express Mail, Media Mail, Parcel Post, and others. Its customers include individuals, small businesses, home offices, medium-size businesses and enterprises.
PC Postage Business
The Company’s PC Postage solutions enable its customers to buy and print USPS-approved postage and services with a personal computer (PC), printer and Internet connection. After completing the registration process, customers can purchase and print postage around-the-clock through its software or Web interface. When a customer purchases postage for use through its service, the customer pays the face value of the postage, and the funds are transferred directly from the customer’s account to the USPS’s account. The customer then draws down their prepaid account balance as they print postage and repurchases postage as necessary. Customers typically pay a monthly subscription fee for access to the Company’s service. Its USPS-approved PC Postage service enables users to print electronic stamps directly onto envelopes, plain paper, or labels using a personal computer, printer and Internet connection.
As of December 31, 2011, its service supported a variety of USPS and international mail classes. Customers can also add USPS Special Services, such as Delivery Confirmation, Signature Confirmation, Registered Mail, Certified Mail, Insured Mail, Return Receipt, Collect on Delivery and Restricted Delivery to their mail pieces. Its customers can print postage on NetStamps labels, which can be used just like regular stamps; directly on envelopes, postcards or on other types of mail or labels; on plain 8.5 x 11 papers or on special labels for packages, and on integrated customs forms for international mail and packages. It offers a number of different versions of NetStamps, such as Themed NetStamps and Photo NetStamps that allow customers to add stock or custom designs to their mail. The Company offers a number of PC Postage service plans with different features and capabilities. Its Pro Plan offers a basic set of Stamps.com mailing and shipping features with single-user capability. Its Professional Shipper plan is typically targeted at shippers, such as fulfillment houses, retailers and e-commerce merchants and features direct integration into a customer’s order databases. Its Enterprise plan is targeted at organizations with multiple geographic locations.
PC Postage Integrations
The Company as part of its PC Postage services offers back-end integration solutions where it provides the electronic postage for transactions to partners who manage the front-end process. Its software integrates directly into the e-commerce platforms, allowing Web store managers to automate their order fulfillment process by processing, managing, and shipping orders from any e-commerce source. Managers can retrieve order data and print complete shipping labels for all USPS mail classes, including First Class International. In July 2010, it launched a partnership with Amazon.com that makes its domestic and international shipping labels available to Amazon.com Marketplace users. The service allows customers to automatically pay for postage using their Marketplace Payments account, to set a default ship-from address so they do not have to type or write it for each shipment, and to automatically populate the ship-to address on the label.
Mailing & Shipping Supplies Store
The Company’s Mailing & Shipping Supplies Store (Supplies Store) is available to the Company’s customers from within its PC Postage software and sells NetStamps labels, shipping labels, other mailing labels, postage printers, scales, and other mailing and shipping-focused office supplies. Its Supplies Store features a store catalog, messaging regarding its free or discounted shipping promotions, cross-selling product recommendation during the checkout process, product search capabilities, and same day shipping of orders.
The Company offers Stamps.com branded insurance to its customers so that they may insure their mail or packages. Its branded insurance is provided in partnership with Parcel Insurance Plan and is underwritten by Fireman's Fund. The Company also offers official USPS package insurance alongside its branded insurance product.
PhotoStamps is a form of postage that allows consumers to turn digital photos, designs or images into the United States postage. With this product, individuals or businesses can create customized US postage using pictures of their children, pets, vacations, celebrations, business logos and more. PhotoStamps can be used as regular postage to send letters, postcards or packages. The product is available via its Website at www.photostamps.com. Customers upload a digital photograph or image file, customize the look and feel by choosing a border color to complement the photo, select the value of postage, and place the order online. Each sheet includes 20 individual PhotoStamps, and orders arrive via the United States Mail.
The Company competes with Newell Rubbermaid, Pitney Bowes, eBay/PayPal, FedEx and UPS.
1990 E. Grand Avenue
EL SEGUNDO CA 90245