Profile: SolarWinds Inc (SWI.N)

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SolarWinds, Inc. (SolarWinds), incorporated on January 30, 2008, is a holding company. The Company designs, develops, markets, sells and supports enterprise-class information technology (IT), infrastructure management software to IT and DevOps professionals in organizations of all sizes. The Company’s product offerings range from individual software tools to software products to manage network, systems, application and Website infrastructures. Its customers include small- and mid-size businesses, enterprises, managed service providers (MSPs), and local, state and federal Government entities. The Company’s products categories include network management, which is used to monitor and manage the performance of network infrastructure; systems management, which is used to monitor and manage the performance of applications, physical and virtual servers, storage and databases; MSP, which is used by managed service providers to monitor and manage the IT infrastructure of their end clients, small and medium-sized businesses (SMBs), and cloud, its cloud-based products, which are used to monitor and manage applications and application infrastructure, both in cloud and on-premise environments.

Network Management

The Company’s enterprise-class network management products allow network administrators and other IT professionals to monitor and manage the performance and configuration of their network infrastructure, as well as collect and analyze log data for IT operations, security and compliance management. Its enterprise-class network management products share integrated components, databases, Web servers and user administration. Its network management core products include SolarWinds Network Performance Monitor, SolarWinds NetFlow Traffic Analyzer, SolarWinds Network Configuration Manager, SolarWinds Log and Event Manager, SolarWinds Enterprise Operations Console, SolarWinds IP Address Manager, SolarWinds Scalability Engines, SolarWinds User Device Tracker, SolarWinds VoIP & Network Quality Manager and SolarWinds Firewall Security Manager.

SolarWinds Network Performance Monitor, which is a server-based fault and performance management platform. Network Performance Monitor monitors and analyzes real-time, network performance metrics for routers, switches, servers and other Simple Network Management Protocol (SNMP), enabled devices to provide both current and historical views into the availability and performance of a network and all devices attached to it. It can be expanded through the use of add-on modules and polling engines. End-users can configure Network Performance Monitor to alert network professionals of network events, including thresholds, correlated events, sustained conditions and combinations of device states. The other features of its Network Performance Monitor product include out-of-the-box deep packet inspection (DPI) and analysis sensors. SolarWinds Network Performance Monitor provides a view of network fault, performance, availability, traffic and latency allowing network engineers to identify, prioritize and resolve network issues before they impact application performance, end-users and the business by continuously monitoring packets across the wire while inspecting, identifying and classifying application traffic for over 1,200 applications, such as Skype, YouTube and Microsoft Lync. This data is then displayed with respect to network and application response time in easy-view charts and graphs.

SolarWinds NetFlow Traffic Analyzer, which utilizes Cisco Systems’ NetFlow protocol and other similar protocols to extract data from network devices to provide a view of which end-users, protocols and applications are consuming network bandwidth. SolarWinds Network Configuration Manager, which is a server-based product that automates the processes of network device discovery, network inventory management and network change management.

SolarWinds Log and Event Manager, which is a server-based product that automates the collection and interpretation of logs from a variety of sources, including network devices, physical and virtual servers, applications and storage infrastructure, providing IT professionals with real-time availability and performance monitoring of the IT infrastructure. Log and Event Manager supports compliance verification with internal policies and regulatory requirements and also provides IT professionals with real-time and forensic tools for responding to security threats and events.

SolarWinds Enterprise Operations Console, which is a server-based product that provides summarized Web-based views of multiple instances of Network Performance Monitor, Network Performance Monitor modules, and Server and Application Monitor, enabling deployment architectures for distributed environments. SolarWinds IP Address Manager, which tracks, manages and reports on the use of Internet protocol (IP) addresses through a Web interface. In addition, IP Address Manager provides a single interface for management of third-party dynamic host configuration protocol (DHCP) and domain name system (DNS) IP infrastructure. SolarWinds Scalability Engines, which provides fail-over for various network management and systems and application management products for monitoring capabilities to a number of devices by distributing the polling load across additional servers and ensuring up-time.

SolarWinds User Device Tracker, which is a server-based switch port management tool for tracking and identifying the devices connected to the network, managing network port capacity and responding to network threats posed by rogue devices. SolarWinds VoIP & Network Quality Manager, which monitors Voice over IP (VoIP) and wide area network (WAN) performance from the perspective of multiple remote sites by tracking key edge-to-edge router performance statistics using Cisco IP SLA technology. SolarWinds Firewall Security Manager provides multi-vendor support for firewall analytics and management enabling the automation of firewall security audits, firewall and router analysis and simplified troubleshooting and change management. Its network management tools include Engineer's Toolset, ipMonitor, Kiwi CatTools, Kiwi Syslog Server and Kiwi Logviewer and Network Topology Mapper.

Systems Management

The Company’s enterprise-class systems and application performance management products allow IT and DevOps professionals, such as systems administrators to monitor and manage the performance of physical and virtual servers, applications, databases and storage devices. This includes products for monitoring end-user application experience, performing patch management, IT help desk ticketing and mobile device-based IT management capabilities. Its systems management products include SolarWinds Server & Application Monitor, SolarWinds Database Performance Analyzer, SolarWinds Virtualization Manager, SolarWinds Storage Manager, SolarWinds Web Help Desk, SolarWinds Managed File Transfer Server, SolarWinds Patch Manager and SolarWinds Web Performance Monitor.

SolarWinds Server & Application Monitor, which is a server-based availability and performance management system for applications and server infrastructure, both virtual and physical. Server & Application Monitor provides a view of critical IT services and allows system administrators to drill down and view application-specific server processes, performance counters, synthetic end-user transactions and custom data collected via scripts. With Server & Application Monitor, end-users can configure customized alerts and reports for tracking and managing application and server performance. These capabilities allow system administrators to monitor, manage the performance. Server & Application Monitor supports over 200 applications to support additional applications on both the Windows and Linux operating systems.

SolarWinds Database Performance Analyzer, which provides developers, systems administrators and database administrators with the ability to speed application time-to-market and subsequently monitor and manage database performance for production applications based on Microsoft SQL Server, Oracle, IBM DB2 and SAP Sybase databases, running on VMware virtual servers, as well as physical servers. SolarWinds Virtualization Manager, which is a server-based product that provides virtualization administrators to manage aspects of a virtual server infrastructure, including inventory, sprawl control, performance monitoring, capacity planning and configuration tracking. Using a multi-dimensional, search-based approach Virtualization Manager combines multiple disparate data points into usable insights, which are presented in management dashboards and reports. Virtualization Manager integrates with other enterprise applications, such as configuration management databases, service desks and enterprise portals.

SolarWinds Storage Manager, which is a server-based product that combines reporting, monitoring and notification on the performance of storage resources, including direct-attached storage (DAS), network-attached storage (NAS) and storage area networks (SAN), from a range of storage hardware vendors. In addition, Storage Manager provides mapping of storage resources to physical and virtual infrastructure to help storage allocation. SolarWinds Web Help Desk, which provides IT help desk ticketing, change management, IT asset management and self-resolution of issues using a searchable knowledge base.

SolarWinds Managed File Transfer Server, which allows IT professionals to secure, automate and manage file transfers and workflows. In addition, Serv-U Managed File Transfer Server provides enterprise security, tracking and reporting features to demonstrate compliance with regulatory requirements and internal corporate standards. SolarWinds Patch Manager, which is a server-based product that allows systems administrators to automate the process of deploying, managing and reporting on patches and configuration settings of Microsoft Windows servers and workstations.

SolarWinds Web Performance Monitor, which captures the user steps of Web application through a recorder and continuously monitors the end-user experience of those Web applications. The Company’s systems management tools include DameWare Remote Support and DameWare Mini Remote Control (DameWare products), which allow system administrators to remotely manage computers on their networks and SolarWinds Mobile Admin, which provides secure access to over 40 IT management tools through Android, iOS, and Blackberry mobile devices.

MSP Products

The Company’s MSP products provide remote monitoring and management (RMM), and IT service automation to MSPs to allow them to deliver outsourced IT support services to their SMB customers. N-Central, which is a RMM and IT service automation solution. N-Central offers cloud-based, multi-tenant, remote monitoring and management for IT infrastructure, such as desktops, servers, applications and network devices. Its MSP product portfolio also includes additional products that address a range of IT management capabilities, including bandwidth management, mobile device management, security, backup, patch management and IT service automation.

Cloud Products

The Company’s cloud products provide IT and DevOps professionals with a set of cloud-based tools to monitor and manage the performance of their infrastructure and applications on-premise, in a public or private cloud, or in a hybrid cloud environment. Its Pingdom Website and Web application management products enable Web operations teams to monitor and manage the performance of their Websites, Web applications and supporting infrastructure, alerting Web operations teams on user experience issues by user location and browser type through real-user monitoring, transaction monitoring and uptime monitoring. Librato enables performance monitoring of infrastructure and applications on public clouds, such as AWS and Heroku, or in a company's own data centers.

The Company competes with Hewlett Packard, IBM, CA Technologies, Cisco Systems, Inc., VMware, Inc., EMC Corporation, NetApp, Inc., BMC Software, Inc., Dell Inc. and Infoblox Inc.

Company Address

SolarWinds Inc

7171 Southwest Pkwy Ste 400
AUSTIN   TX   78735-6140
P: +1512.6829500
F: +1512.6829301

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