Profile: Tata Communications Ltd (TCL.N)

Tata Communications Limited (Tata Communications), incorporated on March, 19, 1986, is a provider of wholesale international voice services and operates a submarine cable network in the world. Tata Communications leverages its solutions capabilities across its global and pan-India network to deliver managed solutions to multi-national enterprises, service providers and Indian consumers. The Tata Global Network includes a submarine cable networks, a Tier-1 Internet protocol (IP) network, with connectivity to more than 200 countries across 400 point-of-presences (PoPs), and nearly one million square feet of data center and colocation space worldwide. The Company is a global communications company offering a range of integrated communications services in three segments: Wholesale Voice, Enterprise and Carrier Data, and Others. In February 2011, the Company acquired BitGravity, a content delivery network. In June 2011, the Company acquired 12.5% stake from Two Telecoms Consortium.

The Company’s customer base includes approximately 1,600 global carriers and service providers, 785 mobile operators, 10,000 enterprises, 275,000 broadband and Internet subscribers and 500 wireless fidelity Wi-Fi) public hotspots. The Company’s global transmission network of over 210,000 route kilometers and its IP core with over 400 PoP, enables a range of services that include traditional time-division multiplexing (TDM) voice, voice-over-Internet protocol (VOIP), private leased circuits, IP virtual private network (VPN), Internet access, global Ethernet, data centre, co-location, managed network, managed services, managed hosting, managed storage, mobile signaling and other IP-related services.

Wholesale Voice

The Company is a wholesale voice solutions provider in the world. The Company fully owns and operates an international voice networks with coverage in more than 240 countries and territories. It maintains over 480 direct and bilateral relationships with international voice telecommunication providers. Transporting more than 32.6 billion minutes annually, the Company has a range of customers that can be divided into three categories: Mobile, Broadband and Carriers. In addition, the provides international access voice services (toll-free, home country direct (HCD) and local number services), as well as being a provider for other value-added services worldwide, such as integrated services digital network (ISDN), audiotext, operator, managed calling cards solution, voice peering and internetwork packet exchange (IPX).

The Company’s portfolio of global voice solutions consists of Voice Termination Services (international long distance (ILD), virtual terminal service (VTS), VTS Economy, VTS Prime), Wholesale Inbound Services or Access Services (Toll-Free, Local Number Services, HCD); Universal International Free Phone Service (UIFN); Managed Calling Cards Solution; Audiotext; ISDN, and Operator. Through its global TDM and VoIP network, the Company carries international long distance traffic to 240 countries and territories around the world. VTS Prime, VTS and VTS Economy are solutions designed to meet each customer’s specific needs in terms of voice quality and price. The Company’s access services are fully automated, caller-dialed service options, which allow users to receive toll-free calls from various countries worldwide. International toll-free services (ITFS) offer coverage from over 100 countries, UIFN from 45 countries, Local Number Services from 40 countries and HCD from over 110 countries.

UIFN service is available in over 45 participating countries. Managed calling cards solution enables carriers to have a private-label prepaid calling service with products and rate plans customized to their markets. Audiotext orovides transport traffic to destination numbers promoted by content providers in various countries for voice, data and/or online information services, which may be accessed via the international public telephone network. ISDN provides a high-quality, high-speed, clear channel data solution that delivers data connectivity to over 120 countries and is ideal for video conferencing applications. Operator services allow end-users to originate operator-assisted calls (collect and sent paid) to and from Canada.

Enterprise and Carrier Data Business

The Company is a provider of data services, primarily focusing on International and National Private Leased Circuit (IPLC and NPLC) services and IP transit services. The Company supplies some of the international telecom companies with transmission backbone services across the Atlantic, the Pacific, and into and out of India. As a Tier 1 Internet service provider (ISP), the Company operates an IP networks in the world with PoP worldwide. The company also provides network services and managed services to cater to the business needs of the top global multinational corporations worldwide. The Company’s portfolio of carrier data services consists of global transmission services, IP transit service, local and international Internet access service, managed node service, white label enterprise service and content delivery network service.

In its enterprise data business, the Company offers customized, end-to-end voice and data solutions, as well as managed services to enterprise customers worldwide, including international private leased circuits (IPLCs), national private leased circuits (NPLCs), Internet leased line circuits, dedicated Internet access services, frame relay services and asynchronous transfer mode (ATM) services. It also consists of data center infrastructure and application services, global VPN services, global and pan-India Ethernet service, television uplinking, transponder lease services, IPLC service, MVOIP and IPVoice connect, business messaging and collaboration, business audio and Web conferencing, managed security services, telepresence virtual meeting room services, media management platform and global video network - video connect.

Others

The Company offers a number of other services, such as national long distance (NLD), mobility services, and retail and small business services. The Company has a national network of about 41,000 route kilometers for national long distance services in India. The Company’s mobility services are adapted to the specific needs of the mobile network operators, providing them with the ability to seamlessly interconnect to other mobile networks, as well as to leverage the Company’s suite of roaming and messaging offerings offered in application service provider mode. The Company’s mobility services include wireless global roaming, SCCP service, managed roaming service, intelligent CAMEL eXchange (ICX), short messaging service (SMS) hub enablement, and signaling monitoring, alarming and reporting tool. The Company’s retail and small business services include calling cards, gateway Internet access services, broadband through metro Ethernet, broadband through DSL, broadband through WIMAX, Internet leased line circuits, net access using Wi-Fi, Internet telephony and content services.