United States

Profile: Hanover Insurance Group Inc (THG.N)

THG.N on New York Stock Exchange

21 Oct 2016
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The Hanover Insurance Group, Inc., incorporated on January 12, 1995, is a holding company. The Company's primary business operations are property and casualty insurance products and services. The Company markets its domestic products and services through independent agents and brokers in the United States and conducts business internationally through its subsidiary, Chaucer Holdings Limited (Chaucer), which operates through the Society and Corporation of Lloyd's (Lloyd's). The Company operates through four segments: Commercial Lines, Personal Lines, Chaucer and Other.

Commercial Lines

The Company's Commercial Lines product suite provides agents and customers with products designed for small, middle and specialized markets. Commercial multiple peril coverage insures businesses against third party general liability from accidents occurring on their premises or arising out of their operations, such as injuries sustained from products sold. It also insures business property for damage, such as that caused by fire, wind, hail, water damage, theft and vandalism. Commercial automobile coverage insures businesses against losses incurred from personal bodily injury, bodily injury to third parties, property damage to an insured's vehicle and property damage to other vehicles and property. Workers' compensation coverage insures employers against employee medical and indemnity claims resulting from injuries related to work. Workers' compensation policies are written in conjunction with other commercial policies.

The Company's AIX program business provides coverage to under-served markets where there are specialty coverage or risk management needs, including commercial multiple peril, workers' compensation, commercial automobile, general liability and other commercial coverages. The inland marine coverage insures businesses against physical losses to property, such as contractor's equipment, builders' risk and goods in transit, and also covers jewelers block, fine art and other valuables. The management and professional liability coverage provides protection for directors and officers of companies that may be sued in connection with their performance, errors and omissions protection to companies and individuals against negligence or bad faith, as well as protection for employment practices liability and fidelity and crime. The surety provides businesses with contract surety coverage in the event of performance or non-payment claims, and commercial surety coverage related to fiduciary or regulatory obligations. Specialty property provides insurance to small and medium-sized chemical, paint, solvent and other manufacturing and distribution companies. The other commercial lines coverages include monoline general liability, umbrella, healthcare and miscellaneous commercial property. Its healthcare coverage includes product liability, medical professional liability and general liability coverages provided to selected portions of the healthcare industry, including eldercare providers, durable medical equipment suppliers, podiatrists and behavioral health specialists.

Personal Lines

The Company's Personal automobile coverage insures individuals against losses incurred from personal bodily injury, bodily injury to third parties, property damage to an insured's vehicle, and property damage to other vehicles and other property. The Company's Homeowners coverage insures individuals for losses to their residences and personal property, such as those caused by fire, wind, hail, water damage (excluding flood), theft and vandalism, and against third party liability claims. Other personal lines consist of personal inland marine, umbrella, fire, personal watercraft, earthquake and other miscellaneous coverages.


The Company's Chaucer segment consists of international business written through Lloyd's, and includes Marine and aviation includes worldwide direct, facultative and treaty business. The marine account provides cover for hull, liability, war, terrorism, aviation war, cargo, political risk, specie, fine art, satellite and ports and terminals. The aviation account insures airline hull and liability, general aviation, refuellers, aviation products and satellite. Property includes treaty business, as well as direct and facultative coverage for commercial and industrial risks against physical damage and business interruption. The treaty account covers cedants on a global basis, predominantly on an excess of loss basis for both per risk and catastrophe coverage, with a limited amount of proportional treaty and reinsurance assumed business.

Energy encompasses exploration and production, construction, downstream, operational power and renewables, insuring against physical damage, business interruption, control of well, seepage and pollution and liabilities. Energy also includes a nuclear account, which provides coverage across the nuclear fuel cycle from raw uranium and nuclear fuel to the shipment and storage of waste, with the majority of the exposure relating to power generation at nuclear power stations. In addition to providing coverage for physical damage to civil nuclear power stations, nuclear also provides limited liability coverage.

The Casualty and other provides liability coverage internationally, including its expanded United States casualty business, for professional and commercial risks on a direct and treaty basis, credit and bond, crime and professional liability coverage for financial institutions, medical malpractice and excess workers' compensation. Chaucer underwrites a range of property, marine, aviation, casualty and energy products for commercial clients around the world.


The Company's Other segment consists of Opus Investment Management, Inc. (Opus). Opus provides investment advisory services to affiliates and also manages assets for unaffiliated institutions, such as insurance companies, retirement plans and foundations, and earnings on holding company assets.

Company Address

Hanover Insurance Group Inc

P: +1508.8551000
F: +1508.8558078

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