United States

Profile: TeamHealth Holdings Inc (TMH.N)

TMH.N on New York Stock Exchange

30 Nov 2016
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Team Health Holdings, Inc. (TeamHealth), incorporated on December 15, 1998, is a provider of outsourced healthcare professional staffing and administrative services to hospitals and other healthcare providers in the United States. The Company operates through four segments: Hospital Based Services, IPC Healthcare, Specialty Services and Other Services. The Hospital Based Services segment, which is an aggregation of emergency medicine, anesthesia, and the Company's acute care services, provides healthcare service programs to users of healthcare services on a fee for service, as well as a cost plus or contract basis. The IPC Healthcare segment consists of IPC and provides acute hospital medicine and post-acute provider service programs to users of healthcare services. The Specialty Services segment, which is an aggregation of military and government healthcare staffing, clinical services, and nurse call center operations, provides healthcare service programs to users of healthcare services in an outpatient setting or in a non-hospital-based environment. The Other Services segment is an aggregation of locums staffing, scribes, and billing, collection and consulting services that provides a range of other healthcare services. The Company serves approximately 3,400 civilian and military hospitals, clinics and physician groups in over 45 states with a team of over 18,000 affiliated healthcare professionals, including physicians, physician assistants, nurse practitioners and nurses. The Company provides outsourced services in emergency departments (EDs).

Service Lines

The Company provides outsourced physician staffing and administrative services in emergency medicine, hospital medicine, anesthesiology, inpatient services (hospitalists comprising the specialties of internal medicine, critical care, orthopedic surgery, general surgery, and obstetrics and gynecology (OB/GYN)), scribes, ambulatory care, pediatrics, post-acute care and other healthcare services. In addition to physician-related services within a military treatment facility setting, it also provides non-physician staffing services, including such services as para-professional providers, nursing, specialty technicians and administrative staffing to military and government facilities.

The Company contracts with hospitals to provide emergency physicians, physician assistants and nurse practitioners for their EDs. It provides outsourced anesthesiology and pain management solutions to hospitals and ambulatory surgery centers on a turn-key basis. Its clinical services are focused on providing, managing and coordinating the entire episode of care of inpatients. Through its affiliated clinicians, it provides, manages and coordinates the care of hospitalized patients and serves as the inpatient partner of primary care physicians and specialists, allowing them to focus their time and resources on their office-based practices or their specialties. The services provided by the Company's anesthesiologists, certified registered nurse anesthetists (CRNAs), and anesthesiologist assistants include anesthesia for the full range of surgical subspecialties, including cardiac, pediatric, trauma, ambulatory, orthopedic, obstetrical, general and ear, nose and throat, as well as interventional pain management. It also provides administrative oversight and business management of these services, including processes designed to manage the anesthesiology department and the hospital's surgical services. The Company provides physician staffing and administrative functions for inpatient services, which include hospital medicine, intensivist and house coverage services. It provides physician and other non-physician staffing services, including services as nursing, specialty technician and administrative staffing in military treatment and outpatient clinical facilities within the United States.

The Company provides temporary staffing of physicians and practice clinicians to hospitals and other healthcare organizations through its subsidiary, D&Y. Temporary staffing specialties placed include anesthesiology, hospitalists, primary care, radiology, psychiatry and emergency medicine. It caters to hospitals, military treatment facilities and medical groups. The Company provides outsourced pediatric physician staffing and administrative services for general and pediatric hospitals on a fee for service basis. The temporary staffing services include pediatric emergency medicine, neonatal intensive care, pediatric intensive care, urgent care centers, primary care centers, observation units and inpatient services. It also operates after-hours pediatric urgent care centers in Florida.

The Company, through PhysAssist, provides documentation services to physicians and other medical personnel in various healthcare environments. It provides primary care physician staffing and administrative services in stand-alone urgent care clinics and in clinics located on the work-site of industrial clients. Through its subsidiary, it provides medical call center services to hospitals, physician groups and managed care organizations. The services provided by TeamHealth medical call center include physician after-hours call coverage, community nurse lines, ED advice calls, physician referral, class scheduling, appointment scheduling and Web response.


The Company provides a range of outsourced physician and non-physician healthcare professional staffing and administrative services, including contract management, operational consulting, staffing, recruiting, credentials coordination, scheduling, payroll administration and employee benefits, information systems, billing and collections, risk management, patient safety organization and continuing medical education services. The Company's delivery of services for a clinical area of a healthcare facility is led by a contract management team of clinical and other healthcare professionals. The team includes a regional medical director, an on-site medical director and a client services manager. The Company utilizes physician and nurse coaches in providing consulting service. The Company provides a range of staffing services to meet the needs of each healthcare facility. The Company also provides staff of over 100 professionals dedicated to the recruitment of qualified physicians and other clinicians. These professionals are regionally located and focus on matching qualified, career-oriented physicians with healthcare facilities. It gathers primary source information regarding physicians to facilitate the review and evaluation of physicians' credentials by the healthcare facility. Its scheduling department assists the on-site medical directors in scheduling physicians and other healthcare professionals within the clinical area on a monthly basis.

The Company provides payroll administration services for the physicians and other healthcare professionals. The Company invests in information systems and software packages designed to assist hospitals. These systems include TeamWorks, its national physician database and software package that facilitates the recruitment and retention of physicians and supports its contract requisition, credentials coordination, automated application generation, scheduling and payroll operations. It provides its affiliated hospital medicine clinicians with access to IPC-Link and other third party applications (collectively IPC-Link) through its Web-based Virtual Office portal to support their clinical, administrative and communications needs. IPC-Link enables its affiliated clinicians to view and record patient data, and allows clinicians in a practice group to share patient information as needed. The Company's billing and collection services are components of its business. Through the organization's Patient Safety Organization (PSO), claims management staff, quality assurance staff, Chief Risk Officer, and medical directors, it manages a risk management program for loss prevention and early intervention. It has established a federally qualified PSO, whose mission is to manage patient care by conducting quality and safety analyses. It grants its clinicians continuing medical education credits for educational programs.

The Company competes with Envision Healthcare, Mednax, Inc. and AmSurg Corp.

Company Address

TeamHealth Holdings Inc

265 Brookview Centre Way Ste 400
KNOXVILLE   TN   37919-4052
P: +1865.6931000
F: +1302.6365454

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