Profile: Tim Participacoes SA (TSU.N)
23 May 2017
TIM Participacoes S.A. (TIM), incorporated on May 22, 1998, is a holding company. The Company provides mobile telecommunication services in Brazil. The Company, through its subsidiaries in various telecommunications markets, operates mobile, fixed and long distance telephony, data transmission and ultra-broadband services. The Company's direct subsidiaries include TIM Celular S.A., which provides landline telephone services (commuted fixed telephonic service (STFC))-domestic long distance and international long distance voice services, personal mobile service (SMP) and multimedia communication service (multimedia service of communication (SCM)) in all Brazilian states and in the Federal District, and Intelig Telecomunicacoes Ltda., which provides STFC-local voices services and SCM services in all Brazilian states and in the Federal District (DF).
The Company offers data coverage throughout Brazil with its general packet radio service (GPRS) technology and its Enhanced Data rates for Global Evolution (EDGE) technology, in addition to its third generation (3G) and fourth generation (4G) network. The Company's international roaming agreements include approximately 470 networks available in over 210 countries. The Company offers global system for mobile communications (GSM) telecommunications services. The Company offers mobile services under a range of rate plans to meet the needs of different customer classification, including its corporate customers. The rate plans are either postpaid, where the customer is billed monthly for the previous month, or prepaid, where the customer pays in advance for a specified volume of use over a specified period. The Company's postpaid plans include monthly subscription charges, which usually include a number of minutes and data that are included in the monthly service charge; usage charges, for usage in excess of the specified number of minutes included in the monthly subscription charge, and additional charges, including charges for value-added services and data services. Certain plans include the cost of national roaming and long distance in the price per minute so that all calls within Brazil cost the same amount per minute. The Company also offers customized services to its corporate clients, which include local call rates between employees wherever located in Brazil. The Company offers a single prepaid plan with promotional offerings, which does not include monthly charges. Prepaid customers can purchase a prepaid credits plan that can be used for calls, data and additional services, based on the specific customer's needs. Customers can also recharge straight from their mobile handsets using credit cards, such as Visa, MasterCard or Diners Club.
The Company's consumer plans include prepaid plans, post-paid plans and controle plans. The Company's prepaid plans include Infinity, TIM Beta and TIM PRE. As a complementary offering to its prepaid plans, the Company also offers Turbo 7, which consists of a package service that includes in-network calls, short message service (SMS) and approximately 50 megabytes (MB) of data per day, over the course of seven days. The Company also launched the Turbo WhatsApp offering, based on a partnership between the Company and the messaging service WhatsApp. The Company's post-paid plans include Liberty, Liberty Express and TIM POS. The Company's controle plans include Liberty Controle and Liberty Controle Express, Controle WhatsApp and TIM Controle. The Company offers a range of corporate solutions for mobile or fixed services (both voice and data), as well as value-added services and mobile-to-mobile services. The Company offers various corporate plans, such as Liberty Empresa, Liberty Empresa Radios, Pacote de Minutos Compartilhados Liberty, Liberty Empresa Controle and TIM Empresa Tarifa Flat. Its Internet corporate offerings include Liberty Web Empresa Multi, Liberty Web Empresa, Liberty Web Smart, Liberty Web and Liberty Torpedo.
The Company offers, directly or through agreements entered into with third parties, value-added services, including SMS or text messaging, multimedia messaging services, push-mail, video call, wireless application protocol (WAP) downloads, Web browsing, business data solutions, mobile-learning services with TIM Educacao, wellness services with TIM Bem Estar, songs with TIM Music, ringbacktones with TIM Som de Chamada, applications with TIM Apps Club, voicemail, conference calling, chats and other content to its postpaid and prepaid customers. Under various postpaid mobile plans, some value-added services are included in the monthly subscription charge at a specified level of usage. The Company's principal value-added service offerings to consumers and corporate customer groups include TIM Protect Portfolio, TIM Protect Seguranca, TIM Protect Backup, TIM Protect Contacts Backup, TIM CPF Seguro, TIM Gourmet, TIM Music by Deezer, TIM Music Store, TIM Wizard Ingles, TIM Espanhol, TIM Descomplica ENEM, TIM Portugues, TIM Radar, InfoTIM, Gestor Web, TIM Banca Virtual, TIM Clube de Descontos, TIM Viagens, TIM Seu Dinheiro, TIM Empregos, TIM Kids Criar and TIM Kids Brincar, TIM Gravidez, TIM Espaco Mulher, TIM Audiobook, EI Plus and IM Games Club.
The Company has entered into financial services projects in partnership with various financial institutions, including testing of Near Field Communication (NFC) technologies in partnership with Mastercard, RedeCard and Gemalto and mobile money payments through mobile phones with Caixa Economica Federal and MasterCard. The Company offers TIM Insurance for Mobile Theft, its insurance product in partnership with Assurant Solutions. The Company also offers mobile theft insurance in its own stores. The Company's Protected Invoice service is a financial protection insurance for postpaid plans that guarantees payment of over three of the customer's TIM bills, in the event of involuntary unemployment or full or temporary physical disability.
The Company offers approximately two types of personal accident insurance plans, including Personal Accident Insurance with Help Desk Assistance, which offers technical support assistance over the phone, Internet, chat and remote access (Virtual Tour) for hardware problems (including laptops, netbooks, tablets and smartphones), and Personal Accident Insurance with Concierge Assistance, which offers travel assistance when traveling, for financial and health purposes, emergencies and daily activities. The Company also offers approximately two types of residential accident insurance plans, such as Casa Protegida, which offers cover fire, explosion, lightning and aircraft, and Casa Protegida Completo, which offers cover fire, explosion, lightning and aircraft, and also includes residential assistance (such as electrician services, leakage tests and other residential assistance) that can be used at any time. The Company's Micro Rewards platform integrates its systems with various partner companies in order to provide to its common customers certain bonuses or credits towards its purchases or Telecom Bonuses. The Company's payment product TIM Itaucard is a co-branded credit card in partnership with Itau. The Company's mobile money service, TIM Multibank CAIXA, allows users to use their TIM mobile devices to pay their bills, and send and receive money.
The Company competes with Claro S.A., Telefonica Brasil S.A., Telefonica S.A., TNL PCS S.A., 14 Brasil Telecom Celular S.A., Nextel Telecomunicacoes Ltda., Google, Apple, WhatsApp, Microsoft and Embratel Participacoes S.A.
Tim Participacoes SA
Av Das Americas 3434 - Bloco 1 -
RIO DE JANEIRO 22.640-102