United States

Profile: United Parcel Service Inc (UPS.N)

UPS.N on New York Stock Exchange

27 Feb 2017
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United Parcel Service, Inc. (UPS), incorporated on July 15, 1999, is a package delivery company. The Company is a provider of global supply chain management solutions. It delivers packages each business day in over 220 countries and territories. The Company operates in three segments: U.S. Domestic Package, International Package, and Supply Chain & Freight. WorldShip, a desktop shipping application of UPS, provides middle market and large customers with shipping capabilities. Customers can create custom labels, set up shipment alerts, create and upload customs documentation, track and export shipments, create reports and integrate with their enterprise resource planning and accounting systems to streamline shipping with real-time connectivity. UPS marketplace shipping, which integrates www.ups.com with eBay and Amazon, allows marketplace sellers to ship their orders via www.ups.com or WorldShip. UPS marketplace shipping provides shipment processing; multiple payment options, including PayPal; order and shipment history, and automatic tracking updates. It also provides customizable supply chain control and visibility. The Company serves the global market for logistics services, which include transportation, distribution, forwarding, ground freight, ocean freight, air freight, brokerage and financing.

UPS Quantum View helps customers manage shipments, facilitate tracking, allow for inbound volume planning, manage third-party shipping costs and notify customers of incoming shipments. UPS Paperless solutions allow customers to self-enroll in UPS Paperless Invoice and to upload shipping documents. These solutions enable customers to electronically transmit a commercial invoice, packing list or their own customs documents when shipping internationally. UPS TradeAbility tools help customers manage the movement of goods internationally. The UPS Billing Center, a location for customers to view, download, manage and pay their UPS invoices, helps customers in billing and payment processes. Customers can assign privileges with administrative controls, manage multiple accounts and create custom reports using an interface. The UPS Developer Kit, which comprises multiple Application Programming Interfaces (APIs), helps customers streamline and automate their internal business processes. The UPS Developer Kit APIs allow customers to integrate a range of UPS functionality into their business systems and Websites, such as address validation, shipment scheduling, selection of shipping service levels and tracking, among others.

UPS My Choice, which focuses on the consignee, has transformed the residential delivery experience. Receivers can direct the timing and circumstances of their deliveries using their computer, mobile devices or a Facebook application. UPS Mobile, which includes the mobile Website, m.ups.com, and applications for iPhone, iPad, Android and Kindle Fire devices, is available for customers at any time. Customers can track, ship, find UPS locations, manage UPS My Choice shipments and receive shipment notifications on their mobile devices. The UPS Mobile applications and Website enable customers to convert a rate estimate into a shipment, ship a package without logging in, compare shipping services, select PayPal as a payment option, view details on shipping charges and utilize the redesigned Global Locator. UPS's global small package operations provide delivery services for express letters, documents, small packages and palletized freight via air and ground services. The Company handles packages that weigh approximately 150 pounds and are over 165 inches in combined length and girth, as well as palletized shipments weighing over 150 pounds. All of the Company's package services are supported by numerous shipping, visibility and billing technologies. UPS handles all levels of service (air, ground, domestic, international, commercial and residential) through one global pickup and delivery network. All packages are commingled within the Company's network.

The Company offers same-day pickup of air and ground packages upon request. Customers can schedule pickups for 1 to 5 days a week, based on their specific needs. Additionally, the Company's owned and partnered global network offers approximately 150,000 entry points where customers can tender a package to it at a location or time convenient to them. This combined network includes UPS drivers accepting packages provided to them; UPS drop boxes; UPS Access Point locations; the UPS Store locations; authorized shipping outlets and commercial counters; alliance locations; and customer centers attached to UPS facilities. Some of these locations offer an array of services, including pickup, delivery and packing options, while others are drop-off locations only.

The Company's European air hub is located in Cologne, Germany, and the Company maintains Asia-Pacific air hubs in Shanghai, China; Shenzhen, China; and Hong Kong. The Company's regional air hub in Canada is located in Hamilton, Ontario, and the Company's regional air hub for Latin America and the Caribbean is in Miami, Florida. In the United States, Worldport is supported by the Company's regional air hubs in Columbia, South Carolina; Dallas, Texas; Ontario, California; Philadelphia, Pennsylvania; and Rockford, Illinois. The Company's United States ground fleet serves all business and residential zip codes in the contiguous United States.

U.S. Domestic Package

The Company offers a spectrum of the United States domestic guaranteed ground and air package transportation services. Depending on the delivery speed needed, customers can select from a range of guaranteed time and day-definite delivery options. Customers can select from same day, next day, two day and three day delivery alternatives. Many of these services offer options that enable customers to specify a time-of-day guarantee for their delivery. UPS also offers UPS SurePost, an economy residential ground service for customers with non-urgent, lightweight residential shipments. UPS SurePost is a contractual residential ground service that combines the consistency and reliability of the UPS Ground network with final delivery often provided by the United States Postal Service.

International Package

The Company's International Package segment includes the small package operations in Europe, Asia, Canada and Latin America, the Indian sub-continent, the Middle East and Africa. UPS offers a selection of guaranteed day and time-definite international shipping services. The Company offers three guaranteed time-definite express options (Express Plus, Express and Express Saver). For international shipments that do not require express services, UPS Worldwide Expedited offers a day-definite service option. For cross-border ground package delivery, the Company offers UPS Transborder (Express, Expedited and Standard) delivery services within Europe, between the United States and Canada, and between the United States and Mexico. Customers can also ship biological substances, dry ice and dangerous goods to and from over 50 countries around the world. It also offers services, such as trade consulting, import/export technologies and managed services. It has UPS Access Point network coverage to over 15,000 locations across over 10 countries, including Canada and Mexico.

Supply Chain & Freight

The Supply Chain & Freight segment consists of the Company's forwarding and logistics services, truckload freight brokerage, UPS Freight and its financial offerings through UPS Capital. UPS offers a portfolio of guaranteed and non-guaranteed global air freight services and also provides ocean freight full-container load, less-than-container load and multi-modal transportation services between ports around the world. The Company provides customers with customs clearance, trade management and international trade consulting services. UPS Logistics offers various services, such as distribution services, post sales, UPS Mail Innovations and UPS Express Critical. UPS also provides specialized services to streamline supply chains in the healthcare, high tech, retail, industrial manufacturing and aerospace industries. The Company's core service offerings within Post Sales include Critical Parts Fulfillment; Reverse Logistics; Test, Repair, and Refurbish, and Network and Parts Planning. UPS Mail Innovations offers a method for sending lightweight parcels and flat mail to global addresses from the United States. The Company picks up customers' domestic and international mail, and then sorts, posts, manifests and expedites the secured mail containers to the destination postal service for last-mile delivery. UPS Express Critical provides a range of urgent transportation options ranging from lightweight to heavyweight shipments around the world.

UPS Freight offers regional, inter-regional and long-haul less-than-truckload (LTL) services, as well as full truckload services, in over 50 states, Canada, Puerto Rico, Guam, the United States, Virgin Islands and Mexico. Additionally, it offers various small package technology offerings for freight, including UPS WorldShip; Billing Center and Quantum View. These technology systems allow customers to process and track LTL shipments, create electronic bills of lading and reconcile billing. UPS Capital, a subsidiary of UPS, provides insurance, financing and payment services.

Company Address

United Parcel Service Inc

55 Glenlake Pkwy
ATLANTA   GA   30328-3474
P: +1404.8286000
F: +1404.8287666

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