Profile: United Parcel Service Inc (UPS.N)
28 Aug 2015
United Parcel Service, Inc. (UPS), incorporated on July 15, 1999, is a package delivery company. The Company is a provider of global supply chain management solutions. It delivers packages each business day in over 220 countries and territories. It also provides control and visibility of customers’ inventories and supply chains via its UPS technology platform. The Company serves the global market for logistics services, which include transportation, distribution, forwarding, ground freight, ocean freight, air freight, brokerage and financing. The Company operates in three segments: U.S. Domestic Package, International Package and Supply Chain & Freight. WorldShip, which is UPS’s flagship desktop shipping application, provides middle market and large customers with shipping capabilities. Customers can create custom labels, set up shipment alerts, create and upload customs documentation, track and export shipments, create reports and integrate with their enterprise resource planning and accounting systems to streamline shipping with real-time connectivity. UPS marketplace shipping, which integrates www.ups.com with eBay and Amazon, allows marketplace sellers to ship their orders via www.ups.com or WorldShip.
UPS marketplace shipping provides shipment processing, access to order and shipment history and automatically updates the marketplace with tracking information and provides access to multiple payment options, including PayPal. UPS Quantum View helps customers manage shipments, facilitate tracking, allow for inbound volume planning, manage third-party shipping costs and notify customers of incoming shipments. UPS Paperless solutions allow customers to self-enroll in UPS Paperless Invoice and to upload shipping documents. These solutions enable customers to electronically transmit a commercial invoice, packing list or their own customs documents when shipping internationally. UPS TradeAbility tools help customers manage the movement of goods internationally. The UPS Billing Center, a location for customers to view, download, manage and pay their UPS invoices, helps customers in billing and payment processes. Customers can assign privileges with administrative controls, manage multiple accounts and create custom reports using an interface. The UPS Developer Kit, which comprises multiple Application Programming Interfaces (APIs), helps customers streamline and automate their internal business processes. The UPS Developer Kit APIs allow customers to integrate a range of UPS functionality into their business systems and Websites, such as address validation, shipment scheduling, selection of shipping service levels and tracking, among others.
UPS My Choice, which focuses on the consignee, has transformed the residential delivery experience. Receivers can direct the timing and circumstances of their deliveries using their computer, mobile devices or a Facebook app. UPS Mobile, which includes the mobile Website, m.ups.com, and apps for iPhone, iPad, Android and Kindle Fire devices, is readily available for most customers at any time. Customers can track, ship, find UPS locations, manage UPS My Choice shipments and receive shipment notifications on their mobile devices. The UPS Mobile apps and Website enable customers to convert a rate estimate into a shipment, ship a package without logging in with a My UPS ID, compare shipping services, select PayPal as a payment option, view details on shipping charges and utilize the redesigned Global Locator.
UPS’s global small package operations provide delivery services for express letters, documents, small packages and palletized freight via air and ground services. The Company provides domestic delivery services within 54 countries and export services to more than 220 countries and territories around the world. The Company handles packages that weigh up to 150 pounds and are up to 165 inches in combined length and girth, as well as palletized shipments weighing greater than 150 pounds. All of the Company’s package services are supported by numerous shipping, visibility and billing technologies. UPS handles all levels of service (air, ground, domestic, international, commercial and residential) through one global pickup and delivery network. All packages are commingled within the Company’s network.
The Company offers same-day pickup of air and ground packages upon request. Customers can schedule pickups for one to five days a week, based on their specific needs. Additionally, the Company’s wholly owned and partnered global network offers approximately 150,000 entry points where customers can tender a package to it at a location or time convenient to them. This combined network includes UPS drivers who can accept packages provided to them; UPS drop boxes; UPS Access Point locations; the UPS Store locations; authorized shipping outlets and commercial counters; alliance locations; and customer centers attached to UPS facilities. Some of these locations offer an array of services, including pickup, delivery and packing options, while others are drop-off locations only.
The Company’s European air hub is located in Cologne, Germany, and the Company maintains Asia-Pacific air hubs in Shanghai, China; Shenzhen, China; and Hong Kong. The Company’s regional air hub in Canada is located in Hamilton, Ontario, and the Company’s regional air hub for Latin America and the Caribbean is in Miami, Florida. In the United States, Worldport is supported by the Company’s regional air hubs in Columbia, South Carolina; Dallas, Texas; Ontario, California; Philadelphia, Pennsylvania; and Rockford, Illinois. The Company’s United States ground fleet serves all business and residential zip codes in the contiguous United States.
U.S. Domestic Package Reporting segment
The Company offers a spectrum of the United States domestic guaranteed ground and air package transportation services. Depending on the delivery speed needed, customers can select from a range of guaranteed time and day-definite delivery options. Customers can select from same day, next day, two day and three day delivery alternatives. Many of these services offer options that enable customers to specify a time-of-day guarantee for their delivery. UPS also offers UPS SurePost, an economy residential ground service for customers with non-urgent, lightweight residential shipments. UPS SurePost is a contractual residential ground service that combines the consistency and reliability of the UPS Ground network with final delivery often provided by the United States Postal Service.
International Package Reporting segment
The Company’s International Package reporting segment includes the small package operations in Europe, Asia, Canada and Latin America, the Indian sub-continent, the Middle East and Africa. UPS offers a selection of guaranteed day and time-definite international shipping services. The Company offers three guaranteed time-definite express options (Express Plus, Express and Express Saver). For international shipments that do not require express services, UPS Worldwide Expedited offers a day-definite service option. For cross-border ground package delivery, the Company offers UPS Transborder Standard delivery services within Europe, between the United States and Canada and between the United States and Mexico. The Company owns a Trans Pacific Air Hub at Taiwan Taoyuan International Airport, providing connectivity from Taiwan to key markets in the United States and Europe. Additionally, the Company serves more than 40 Asia-Pacific countries and territories through more than two dozen alliances with local delivery companies that supplement company-owned operations.
The Company operates six new UPS Express centers strategically located across Mexico, including Mexico City, State of Mexico, Jalisco and Quintana Roo. The Company has nearly 14,000 Access Points in Europe. There are also more than 700 Access Points in Canada, and in 2014, the Company added Mexico to the network. UPS MyChoice was expanded to 15 additional countries and territories: Canada, Austria, Belgium, Denmark, France, Germany, Italy, Mexico, the Netherlands, Poland, Puerto Rico, Spain, Sweden, Switzerland and the United Kingdom.
Supply Chain & Freight Reporting segment
The Supply Chain & Freight segment consists of the Company’s forwarding and logistics services, the Company’s UPS Freight business, and the Company’s financial offerings through UPS Capital. The Company also expanded the Company’s global logistics network by more than two million square feet, including 1.5 million square feet in North America. The Company added contract logistics facilities in key markets, including Brazil, Chile, Netherlands and China (Beijing). The Company’s has more than 130 owned and agent contract logistics facilities, covering 87 cities. These facilities provide distribution and warehousing solutions to shippers who want to reach customers within China. The Company’s healthcare-compliant network of 36 Field Stocking Locations (FSLs) helps companies send medical devices to hospitals and care facilities.
UPS offers a portfolio of guaranteed and non-guaranteed global air freight services and also provides ocean freight full-container load and less-than-container load transportation services between ports around the world. The Company provides customers with customs clearance, trade management and international trade consulting services. UPS Logistics offers various services, such as distribution services, post sales, UPS Mail Innovations and UPS Express Critical. UPS also provides specialized services to streamline supply chains in the healthcare, high tech, retail, industrial manufacturing and aerospace industries. The Company’s core service offerings within Post Sales include Critical Parts Fulfillment; Reverse Logistics; Test, Repair, and Refurbish, and Network and Parts Planning. UPS Mail Innovations offers a method for sending lightweight parcels and flat mail to global addresses from the United States. The Company picks up customers’ domestic and international mail, and then sorts, posts, manifests and expedites the secured mail containers to the destination postal service for last-mile delivery. UPS Express Critical provides a range of urgent transportation options ranging from lightweight to heavyweight shipments around the world.
UPS Freight offers regional, inter-regional and long-haul less-than-truckload (LTL) services, as well as full truckload services, in all 50 states, Canada, Puerto Rico, Guam, the United States, Virgin Islands and Mexico. Additionally, it offers various small package technology offerings for freight, including UPS WorldShip; Billing Center and Quantum View. These technology systems allow customers to process and track LTL shipments, create electronic bills of lading and reconcile billing. UPS Capital, a subsidiary of UPS, provides insurance, financing and payment services. UPS Capital helps companies protect themselves from risk, improve cash flow, and accelerate and protect payments.
United Parcel Service Inc
55 Glenlake Pkwy
ATLANTA GA 30328-3474
Company Web Links
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