Profile: Xerox Corp (XRX)
20 Jan 2017
Xerox Corporation, incorporated on April 18, 1906, is engaged in imaging, business process, analytics, automation and user-centric insights. The Company's segments include Services, Document Technology and Other. Other segment includes paper sales in its developing market countries, wide-format systems, licensing revenue, global imaging systems network integration solutions and non-allocated corporate items, including other expenses and net. The Company offers its services in over 180 countries. The Company's customers include small and midsize businesses (SMBs), graphic communications companies, governmental entities, educational institutions and corporate accounts. The industry business groups include commercial healthcare, which serves healthcare payer and pharma, and healthcare provider solutions; commercial industries, which include communications and media, high tech and software, banking and capital markets, insurance, manufacturing, automotive, travel and leisure, food and beverage, transportation and logistics; public sector, which provides services, including services that focused on transportation-related entities, as well as its portfolio of business process outsourcing (BPO) solutions to various governmental entities, and government healthcare, which provides administrative and care management solutions to state Medicaid programs and the United States Government healthcare programs. It provides a range of solutions to over 30 states.
The Company's services include processing Medicaid claims, pharmacy benefits management, clinical program management, supporting health information exchanges, eligibility application processing and determination, management of long-term care programs, delivering public and private health insurance exchange services, and care and quality management. Its other services include public transit and fare collection, electronic toll collection, parking management, photo enforcement and commercial vehicle operations. The Company offers services, such as Xerox Secure Print Manager Suite, Xerox Digital Alternatives, Xerox DocuShare 7.0, Xerox Workflow Automation Solutions for Supply Chain Optimization, Xerox Workflow Automation Solutions for Loan Application Processing, Xerox Workflow Automation Solutions for Health Records Information Management, Xerox Workflow Automation Solutions for Insurance, Xerox Workflow Automation Solutions for Human Resources, and Next Generation Xerox Partner Print Services. Its products include Xerox Phaser 6022, WorkCentre 6027, Phaser 6020, WorkCentre 6025, Xerox Wireless Print Solutions Adapter, Xerox ColorQube 8580, ColorQube 8880, Xerox Print Service Plug-in for Android, Xerox Mobile Link App and Xerox Adaptable Accessibility Solution. It has delivered a number of feature enhancements across its cut sheet line, which includes the Xerox iGen, Xerox Color Presses, Xerox Nuvera, DocuTech and DocuPrint series, and Xerox Wide Format IJP 2000. Its other products include Xerox iGen 5 and Xerox Versant 80 Press.
The Company's Services segment includes service offerings: BPO and Document Outsourcing (DO). The Company provides business services in markets across various industries and to government agencies. Its business services help its clients improve the flow of work, providing them more time and resources to allocate to their core operations and enabling them to respond rapidly to changing technologies and to reduce expenses associated with their business processes. The Company is engaged in business process outsourcing, which includes managing transaction-intensive processes. Its BPO business includes services that support enterprises through multi-industry offerings, such as customer care, transaction processing, finance and accounting, and human resources, as well as industry-focused offerings in areas, such as healthcare, transportation, financial services, retail and telecommunications. Its document technology products and solutions support the work processes of its customers by providing them with a printing and communications infrastructure. Its DO service offerings help customers ranging from small businesses to global enterprises optimize their printing and their related document workflow and business processes.
The Company's DO offers services, such as managed print services (MPS), which include workflow automation and centralized print services (CPS). The CPS offering targets the on-demand, production printing, multi-channel publishing and mailroom operations needs of governments, large enterprises and mid-size businesses.
The Company's Document Technology segment includes the sale of products and supplies, as well as the associated technical service and financing of those products. The product groups offered under this segment are entry, mid-range and high-end products. Entry comprises desktop monochrome and color printers, and multifunction printers (MFPs) ranging from small personal devices to workgroup printers and MFPs that serve the needs of office workgroups. Mid-Range comprises products, such as a range of multifunction printers, copiers, digital printing presses and light production devices, and solutions, offered for enterprises of all sizes. High-End digital color and monochrome solutions are designed for customers in the graphic communications industry and large enterprises with high-volume printing requirements. High-End solutions offer full-color, on-demand printing of a range of applications, including variable data for personalized content.
The Company competes with Accenture, Aon, Computer Sciences Corporation, Convergys, Genpact, Hewlett-Packard Enterprise, IBM, Canon, Hewlett-Packard Inc., Konica Minolta, Lexmark, Ricoh and Teletech.
45 Glover Ave
PO Box 4505
NORWALK CT 06856-4505
Company Web Links
- BRIEF-Xaar signs partnership deal with Xerox
- Fitch Assigns 'BB' First-Time Ratings to Conduent; Outlook Stable
- BRIEF-Xerox board approves terms of separation
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- Xerox settles with large investor over spin-off