People: Aimia Inc (AIM.TO)
10 Dec 2013
Mrs. Elizabeth Graham is Executive Vice President, President and Chief Executive Officer, APAC of Aimia Inc. She is no longer Chief Operating Officer of the Company effective February 27, 2013. She was appointed Chief Operations Officer, Aeroplan in June 2007. Upon completion of the reorganization of Aeroplan Income Fund into Aimia on June 25, 2008, she was appointed Executive Vice President and Chief Operating Officer of Aimia. In September, 2011, she was appointed President and Chief Executive Officer of US & APAC. In her current role as Chief Operating Officer of Aimia, Ms. Graham is accountable for the operational integrity of the processes and tools deployed to ensure appropriate levels of integration, collaboration and oversight across the operating businesses of the Corporation, including integrated business planning and performance monitoring. Ms. Graham additionally leads post-transaction business integration. Ms. Graham joined Aeroplan in November 2000 as Vice President, Customer Service. Prior to Aeroplan, she spent 27 years with Air Canada in increasingly complex and senior operational roles, including General Manager - Call Centres & Aeroplan, Senior Director – Customer Service Support, Senior Director – Business Development Alliances & Regionals, General Manager – Customer Service Europe. In 1998, Ms. Graham was appointed Vice President, Airports where she was responsible for all airport and cargo operations in North America. She holds the Chartered Director (C.Dir.) designation and serves on the Canadian Chamber of Commerce Board of Directors.
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