People: Lowe's Companies Inc (LOW.N)
Ms. Marise Kumar is Senior Vice President - Customer Experience Strategy and Modeling of Lowe's Companies, Inc., since November, 2012. In her new role, Kumar is responsible for identifying opportunities that will positively impact the customer experience, and working closely with leaders in the customer experience organization to ensure these opportunities are practical, financially valid and create a compelling experience for customers across all channels. Kumar joins Lowe’s with more than 25 years of experience in brand management, general management and executive leadership, serving most recently as chief customer experience officer and chief marketing officer for Best Buy International. Prior to her retail experience with Best Buy, she spent 13 years with Whirlpool Corporation where she managed the U.S. Emerging Brands and Businesses, before moving on to head strategic planning for North America and Global Customer Loyalty. Her career started in packaged goods where she spent over 10 years in Asia with Colgate Palmolive. Kumar holds a bachelor’s degree in economics and statistics from Elphinstone College in Bombay, India and earned an M.B.A. from the Indian Institute of Management in Calcutta.
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