People: Progressive Corp (PGR.N)

Mrs. Susan Patricia Griffith is President - Claims Group of Progressive Corporation., since March 12, 2008. Mrs. Griffith, who had been Chief Human Resource Officer overseeing all Human Resources systems, policies and practices for the Corporation, first joined the Company in 1988 as a claims representative in Indianapolis. Mrs. Griffith has served in various capacities since then, including claims unit supervisor, branch manager and auditor. She has also served as a regional claims manager and as a process manager responsible for the Company's Subrogation group, the national Glass Claims Unit and the 24-hour Claims Reporting Unit. Mrs. Griffith has a bachelor's degree from Illinois State University.