People: SAP AG (SAP.N)
Mr. Gerhard Oswald has been Chief Operating Officer and Member of the Executive Board of Sap AG since February 11, 2010. He has served as Member of the Executive Board, Global Service and Support from 1996 till February 11, 2010. He joined the Company, in 1981, as was involved in the development of the sales network support network for SAP R/2, and was responsible for quality control. He then assumed responsibility for quality control in the development project of SAP R/3 software. From 1987 until 1993, he has served as Member of the Project Management Team responsible for the conception, development, and delivery of SAP R/3. Following the completion of this project in 1993, he was appointed to the SAP Extended Management Board. In 1994, he assumed responsibility for the SAP R/3 Services division. Two years later, in 1996, he was appointed Member of the Executive Board. He began his career at Siemens AG as Applications Consultant for SAP R/2 business processes from 1977 and 1980. He studied Business Administration at Johannes Gutenberg-Universitat Mainz. He also authored or co-authored SAP Service and Support, SAP Services and Support: An A-to-Z Guide to Optimizing ROI and TCO, and Support- und Service-Systeme bei der SAP books.
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