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People: TeleTech Holdings Inc (TTEC.OQ)

TTEC.OQ on NASDAQ Stock Exchange Global Select Market

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Frerichs, Robert 

Mr. Robert N. Frerichs is an Independent Directorof TeleTech Holdings, Inc., since August 16, 2012. Prior to joining the Board, Mr. Frerichs was the International Chairman of Accenture, Inc., a New York Stock Exchange listed global management consulting, technology services and outsourcing company. During his time at Accenture (formerly Andersen Consulting) from 1976 through February 2012, Mr. Frerichs held various executive leadership roles including International Chairman, Group Chief Executive — North America, Chief Risk Officer and Chief Operating Officer of the Communication and High Tech Operating Group. He served as a member of the Accenture Board of Directors prior to the company’s 2001 initial public offering. Mr. Frerichs is also the Chairman of the Aricent Group, a KKR privately held global innovation and technology services company focused on designing, evolving and bringing to market products and services for its clients, a director of Merkle, Inc., a privately held customer relationship marketing agency, a director of Wedgewood Enterprises Corporation, a privately held investment real estate and management company, and a director of Cyandia, Inc., a privately held interactive consumer entertainment company. Mr. Frerichs holds a Bachelors degree in Engineering Computer Science and a Masters in Business Administration from the University of Illinois, is a Certified Public Accountant and has received the CPIM designation.

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