People: TeleTech Holdings Inc (TTEC.OQ)
24 Jul 2014
Mr. Brian A. Shepherd is an Executive Vice President - Customer Strategy Services and Technology Services of TeleTech Holdings, Inc. He joined TeleTech in 2013. Since 2012, Mr. Shepherd has been a member of the board of directors for UXP Systems, a Canadian technology and software company. Prior to TeleTech, between 2005 and 2012, Mr. Shepherd worked for Amdocs Ltd., (NASDAQ:DOX) communication, media and entertainment industry software and services provider, with roles of increasing responsibility, culminating in the executive vice president and group president role for broadband cable and satellite group, and a global marketing role. Mr. Shepherd served as senior vice president of customer business operations for DST Innovis, where he worked between 2002 and 2005, when it was acquired by Amdocs. Prior to DST Innovis, Mr. Shepherd was a strategy consultant with McKinsey & Company, and manager of a pharmaceutical manufacturing operation for Eli Lilly. Mr. Shepherd holds an M.S. in Business degree from Harvard Business School and a B.S. in Economics degree from Wabash College.
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