As workers get more choosy, China companies go virtual
Tuesday, June 17, 2014 - 02:32
June 17 - China's e-commerce boom has created huge demand for customer service reps just as many graduates feel they have better options. But some firms are betting artificial intelligence can plug the gap.
▲ Hide Transcript
▶ View Transcript
Press CTRL+C (Windows), CMD+C (Mac), or long-press the URL below on your mobile device to copy the code