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As workers get more choosy, China companies go virtual

Tuesday, June 17, 2014 - 02:32

June 17 - China's e-commerce boom has created huge demand for customer service reps just as many graduates feel they have better options. But some firms are betting artificial intelligence can plug the gap.

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As workers get more choosy, China companies go virtual

Tuesday, June 17, 2014 - 02:32