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Breakingviews: Uber's growing pains

Wednesday, November 19, 2014 - 02:57

Reynolds Holding and Robert Cyran discuss how the taxi app's laddish acts – including a threat to ''dig up dirt'' on critics – imperils its appeal to investors and customers.

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Bloomberg be successful taxi app is not acting like a multibillion. Dollar company one of its top executive said. That the company should dig up dirt on its critics and robs her of us are just one of what a litany of sort of lavish ax this company is. Performing what's what's a probable that first off. This happened at a conference where the company is trying to Buffett's reputation among media because I have good experience I had ever been within the company's acting irresponsibly. You know and then he gets up there and says that Q1 of the critics in this is just a reporter out in and that's the valley. Bryant and she's accused company being misogynist stick anything we should do is dig up dirt on companies and their families and then you know. That'll that'll silence and professor of medicine yet. And this is the latest pattern the pattern in the company's have been accused of allotments for instance in Nam when their. We're competitors lift as much much smaller in the company it's it's worked under billion right now they're they were going out to raise money and the company. Who were admitted that they went. To venture capital since that. You know you know if you don't forget we're gonna raise money in the future so be careful another you know if you invested in palm heel yeah that's that's not so why should investors care about this sort of don't think there's little thing it is it. It's not just trivial what they've been accused of calling up rides from rivals thing canceling them like thousands of times. It's it's a consumer and first off and they're way ahead of all arrivals you know. And that the danger is that they're starting to turn off people or people start using rival services that's gonna that's gonna harm to grant them reflects the obviously very badly when a topic segment reflects very badly on management. There's this is it's a well run company and the management also like they're on things you know certain customers complain about things excerpt pricing. You know they go out and make fun of that that client the customers on social media just implies kind of contempt for customers. And they don't need to do that thing is they're walking away to business and all these big markets open to do is to just act like mature companies and we knew it. Just can continue to if you weren't gonna Tristan know I mean part of movers success. Right is that attributable to this sort of willingness to break the rules yet they sites that the rules there are great and it's been a lot of you know this word taxi services art. You know I have to get yet to do very careful rules and they kind of stay overs can do our own kind of this app. Yeah and that eleven to get successful that the point is now they're raising money at 25 to thirty billion dollars an hour and a look like thirty billion dollar company Atlantic yet centric Apple's what they typically do is they they get in the fire that happened. And they and they. They run the company by adults the thing is they'd need of adult supervision there net interest and stuff thanks for that rob. Stay tuned for more breaking views tomorrow.

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Breakingviews: Uber's growing pains

Wednesday, November 19, 2014 - 02:57